Shirogane Onsen Hotels, Biei

"The onsen is good. Just a bit expensive when the hotel isn’t as new as before. Breakfast has a lot of selection too."

"Room is clean, very friendly staff. The dinner and the breakfast were really delicious"

"Friendly service and good hot natural onsen with nice, great assortment of dishes for dinner and breakfast buffet. The room is nice clean and bed is comfortable. very fast wifi. Everything went well and exceeded expectations"

"We enjoyed our stay very much. The location is very tranquil. Best is to have a rental car, restaurants are closing early and there are not many options. A supermarket is about 1km away which makes it easy to enjoy time at home. The apartment has a decent space and good internet connection. We highly recommend the place. "

"We really enjoyed the extra space this house provides compared to hotel rooms. It was very clean and basically new when we stayed there in December of 2025. There are many restaurants and at least two supermarkets within walking distance. Highly recommended if you want something spacious!"

"Great dinners and breakfast. Stunning location. Both indoor and outdoor private Onsens available. "

"Awesome food, spacious rooms (ESP for Japan), and nice Onsen."

"Yes the rom was very clean . And the staff are all top notch ! Checkin was super easy . The desk people are bi lingual so as an English speaker it was very easy . And the location is great the view of ashhidake is amazing. And the onsen is one of the nicest I’ve used ! Tattoos are allowed also . The kitchen is very well stocked and very comfortable. Don’t forget your groceries!! There are 0 restaurants up there after the lunch counter at the ropeway closes ! "

"Very nice place Staff are really nice"

"環境很棒，長輩可以選擇一樓的房間，洗澡樓上樓下各一間，也有洗衣烘衣的機器，火爐和餐具都有，且調味料都在使用期限內，住宿體驗非常好。"

"Room was spotless and the staff were lovely. Great wine tasting, food and amenities."

""FANTASTIC" the place is extremely nice, the hosts could not do more for the guests. Highly recommend this home !!!!!!"