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"Check in was quick and easy. The staff was great. The Japanese style room was spacious. "

"Very nice place Staff are really nice"

"Excellent service and breakfast!"

"Room is clean, very friendly staff. The dinner and the breakfast were really delicious"

"The onsen is good. Just a bit expensive when the hotel isn’t as new as before. Breakfast has a lot of selection too."

"This was a wonderful, relaxing stay. The hotel, the food, the hospitality, the rooms-everything was excellent. We will definitely be back, and our next stay will be much longer."

"The staff was wonderful, especially the Korean gentleman who was at the front desk who spoke wonderful English. Everything about this place was wonderful and I would recommend it 100%. "

"Wonderful B&B run by an adorable Japanese and Singaporean couple. Breakfast was delicious and will definitely try their dinner next time. Perfect stay for couples and small groups."

"新築の香りがする、きれいな宿でした。満足"

"The location was lovely and the onsen and outdoor otaru baths were totally worth the trip! The buffet breakfast had a ton of options and was tasty. Our family room was a very tight squeeze for 4 people, but otherwise fine. We had limited interactions with the staff, but they were helpful and accommodating when we needed anything!"

"Awesome food, spacious rooms (ESP for Japan), and nice Onsen."

"Nice hotel, highly recommended!!!!"

"Location, breakfast brunch, and 17th floor public bath"

"Very generous with food and drinks. Staff are very attentive and helpful. Highly recommendable. "

"The hotel is unique and the food is very good"

"Great location, parking was easy, staff were very friendly "

"Great Onsen hotel deep in the snowy mountains of Hokkaido. "

"Clean room, kind staff, hand made breakfast"

"Friendly staff great breakfast"

"Great space. Clean, spacious, really comfortable beds, we enjoyed our time here"