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"Room was great, staff were very helpful. Hotel configuration is such that there are a set of about 10 steps that cannot be avoided, even though there is an elevator. That means that luggage has to be hauled up the steps. Staff were very helpful, we arrived in two groups. Second group after the kitchen closed. First guest had to go to Kansai airport to pick up second group. All missed dinner. Hotel was very understanding and did not charge us for that dinner."

"Clean room, nice view, great public bath. Parking is quite convenient, there is a footbridge that connects parking to the hotel via a mall. "

"万博期間中にも関わらず価格も安く清潔で良かったです。 2連泊でしたが、タオルが交換されておらず、電話をしてタオル置き場から自分でタオルを取ってくることで対応しました。そこはちょっと残念。 あと駐車場が少し停めづらいかな。"

"All facilities were exactly as described, clean and functional."

"Accommodations are basic and a bit rundown. However, affordable dog friendly places to stay are limited, so we really appreciate Kaikeibo for providing us with this important option. It was an easy drive to Kansai Airport too."

"房間乾淨衛生，位置也不錯，和歌山車站就3分鐘內，不過因為隔離就是車站，所以睡覺的時候當時還是有噪音的，但問題不算大"

"Excellent Breakfast Buffet "

"Location, service, hot spring are all awesome."

"The staff are very kind and helpful. I got the 6 Tatami-mats room which was super beautiful. The area itself is quiet and peaceful. "

"It worths the money. The room is very clean and the onsen is "

"Very good room facility, very nice and helpful front desk staff, highly recommend and will visit again"

"Luxury room with absolutely everything in it, nice staff, beautyfull surroundings"

"良いホテルスタッフさん　清潔な館内　室内とても気持ちよく宿泊出来ました ありがとうございます "

"Clean hotel and Friendly staffs"

"Very nice staff and clean room "

"Clean, staff friendly and bedrooms a good size."

"Very nice staff and great rooms and views"

"The room was clean but very dim lighting. there was an Elvis statue next to the stair and some kind of pirate statue in front of the door when opened. There was very little shops nearby, it is walkable to the train station."