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Shangri-La Shenzhen

5.0 star property
Luxury hotel connected to a shopping centre in Shenzhen with 4 restaurants

Choose dates to view prices

Located close to Dongmen Pedestrian Street and Huaqiangbei, Shangri-La Shenzhen provides a poolside bar, shopping on-site and mini golf. Treat yourself to a massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and happy hour. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$150
includes taxes & fees
2 Jan - 3 Jan 2026

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Deep-soaking bath
Private bathroom
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Deep-soaking bath
Private bathroom
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Horizon Club, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LED TV
Blackout curtains
Designer toiletries
Bathrobes
  • 30 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 2 Single Beds

Horizon Club, Room, 2 Single Beds

Horizon Club, Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LED TV
Blackout curtains
Designer toiletries
Bathrobes
  • 30 sq m
  • Hill view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(31 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Deep-soaking bath
Private bathroom
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

8.4 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Deep-soaking bath
Private bathroom
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Fridge
LED TV
10 bedrooms
Blackout curtains
  • 60 sq m
  • 10 bedrooms
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds

Executive Suite, 2 Single Beds

Executive Suite, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

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The price is NZ$147
includes taxes & fees
2 Jan - 3 Jan 2026
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About the area

Map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001

What's nearby

  • Luohu Commercial City - 5 min walk - 0.4 km
  • The MixC Shopping Mall - 8 min walk - 0.7 km
  • Luohu Port - 9 min walk - 0.8 km
  • International Foreign Trade Center - 14 min walk - 1.2 km
  • Dongmen Pedestrian Street - 19 min walk - 1.6 km

Getting around

  • Shenzhen Station - 12 min walk
  • Guomao Station - 15 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 41 min drive

Restaurants

  • ‪Shang Palace - ‬4 min walk
  • ‪Horizon Club - ‬1 min walk
  • ‪金运来海鲜酒家 - ‬14 min walk
  • ‪Fairwood - ‬13 min walk
  • ‪彩蝶轩 Choi Dip Hin Restaurant - ‬14 min walk

About this property

Shangri-La Shenzhen

Luxury family-friendly hotel near Dongmen Pedestrian Street
Located close to Huaqiangbei, Shangri-La Shenzhen provides a poolside bar, shopping on-site and mini golf. Treat yourself to a massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and happy hour. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Express check-in, babysitting (surcharge) and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 522 rooms have comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Deep-soaking baths, free toiletries and hairdryers
  • 40-inch LED TVs with satellite channels
  • Fridges, electric kettles and daily housekeeping

Similar properties

Front of property
Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
8.8 out of 10, Excellent, 761 reviews
The price is NZ$152
includes taxes & fees
18 Jan - 19 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: CNY 161 for adults and CNY 161 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 360 Bar and Restaurant
  • Champs Bar and Grill
  • Coffee Garden
  • Lobby Lounge
  • Shang Palace

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 19 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 161 for adults and from CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

Does Shangri-La Shenzhen have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Shangri-La Shenzhen?

As of 19 Dec 2025, prices found for a 1-night stay for 2 adults at Shangri-La Shenzhen on 2 Jan 2026 start from NZ$149.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Shenzhen?

Self-parking is free at this property.

What time is check-in at Shangri-La Shenzhen?

Check-in start time: 2:00 PM; check-in end time: noon. After-hours check-in is not available.

What time is check-out at Shangri-La Shenzhen?

Checkout is at noon.

Does Shangri-La Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 600 per vehicle applies.

Where is Shangri-La Shenzhen located?

This family-friendly Shenzhen hotel is located in the business district, within 3 mi (5 km) of Dongmen Pedestrian Street and Huaqiangbei. Shenzhen Convention and Exhibition Center and Splendid China Folk Village are also within 9 mi (15 km). Guomao Station is 15 minutes by foot and Ludancun Station is 15 minutes.

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Reviews

Shangri-La Shenzhen Reviews

8.4

Very good

8.6

Cleanliness

8.2

Location

8.6

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 456 out of 1002 reviews
Rating 8 - Good. 374 out of 1002 reviews
Rating 6 - Okay. 96 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

Reviews

8/10 Good

Debbie Miu Kwan

Liked: Cleanliness, property conditions & facilities
Yes...clean room...staff are courteous.
Stayed 7 nights in Nov 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Li Tung

Liked: Cleanliness, amenities, property conditions & facilities
Very good service.
Stayed 1 night in Dec 2025

10/10 Excellent

Shamila Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Convenient location
Stayed 2 nights in Oct 2025

10/10 Excellent

Shamila Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Nice size rooms
Stayed 2 nights in Oct 2025

2/10 Terrible

Patrick

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is very convenient location , but they need a big renovation , the facilities are old and the Tv is extremely small !!
Stayed 3 nights in Nov 2025

8/10 Good

IRENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all the hotel is very convenient to everything. The restaurant is good too. We stay there three more time.
Stayed 1 night in Oct 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My absolute favorite place to stay. Nice pool and gym as well ❤️
Stayed 2 nights in Sep 2025

10/10 Excellent

RILE

Liked: Cleanliness, amenities, property conditions & facilities
Bit outdated but very clean and comfortable. Reasonably priced but staff treat you as VIP.
Stayed 2 nights in Nov 2025

6/10 Okay

Stephanie

Hotel staff are friendly . But toilet bowl flush is not working well and water overflown to toilet floor .luckily we have connecting room .
Stayed 2 nights in Dec 2025

10/10 Excellent

ROGELIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and beautiful facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Tommy

Liked: Staff & service, amenities, property conditions & facilities
Many shops to browse and different restaurants to choose from, I didn’t have a chance to enjoy the pool hopefully next time I will
Stayed 2 nights in Oct 2025

10/10 Excellent

Jovic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Family love this hotel my son enjoy his birthday thanks for the staff at the reception Ms.Chang Jia and the guest relations Kiki,Cherry & Yuki will definitely comeback next time.
Stayed 1 night in Sep 2025

8/10 Good

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot to choose from.
Stayed 2 nights in Oct 2025

10/10 Excellent

Seyed Mohammad

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Oct 2025

8/10 Good

Teppei

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
Stayed 1 night in Aug 2025

10/10 Excellent

jeanmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Location is perfect of you plan to go to hkg airport or hkg
Stayed 1 night in Sep 2025

10/10 Excellent

Shamila Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay 1st and returned for additional days. Convenient located near hong Kong border crossing
Stayed 1 night in Oct 2025

10/10 Excellent

Yee Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and pillows. Spacious room. Location is great. Next to the subway station.
Stayed 4 nights in Oct 2025

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
Clean soave. Nice, polite and courteous staff.
Stayed 6 nights in Oct 2025

10/10 Excellent

Shuqun

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Sep 2025

6/10 Okay

Peddy

no
Stayed 3 nights in Dec 2025

10/10 Excellent

Yung Keung

Liked: Cleanliness, staff & service, property conditions & facilities
Most likely the first 5-star hotel in Shenzhen, Shangri-La has witnessed enormous changes in the neighbour over the past 30 years. But the hotel itself hasn’t changed much, still maintaining its standing as the 5-star hotel in the heart of the city.
Stayed 1 night in Aug 2025

10/10 Excellent

Yerim

Liked: Staff & service, amenities, property conditions & facilities
Service was good and lobby area was nice. However my room felt damp, dark and smelly.
Stayed 1 night in Oct 2025

10/10 Excellent

Moses

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient if you are coming from Hong Kong. If you have the intention to travel to Guangzhou after your stay in Shenzhen this hotel would be perfect as it is very near to the railway station. The only downside is that the hotel is a little old.
Stayed 4 nights in Sep 2025