Sheraton Shenzhen Futian Hotel

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Luxury
5.0 star property
8.4

Very good

Luxury hotel near Shenzhen Convention and Exhibition Center

Located close to Coco Park Shopping Center and Shenzhen Civic Center, Sheraton Shenzhen Futian Hotel provides a shopping centre on-site, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a 24-hour gym.

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$293
includes taxes & fees
8 Nov - 9 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Club Deluxe Room, 2 Double Beds, Club lounge access

A hotel room with two beds, a TV, a desk, and a chair.

Club Deluxe Room, 2 Double Beds, Club lounge access

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a sitting area with a chair and table, a large window with a city view, and a framed artwork on the wall.

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a TV, a desk, and a chair.

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Club Studio Suite, 1 King Bed

A hotel room with a large bed, a TV, a desk with a lamp, two armchairs, a small table with a vase, and a large window with curtains.

Club Studio Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a sofa, armchairs, a coffee table, and a desk.

Executive Suite, 1 King Bed

  • City view
  • 85 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Club Suite, 1 King Bed

A lobby with a sofa, armchairs, a coffee table, and a painting on the wall.

Club Suite, 1 King Bed

  • City view
  • 85 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Club Deluxe Room,1 King Bed, Club lounge access

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Club Deluxe Room,1 King Bed, Club lounge access

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Panoramic Studio Suite, 1 King Bed

A hotel room with a large bed, a sofa, a desk, and a TV.

Panoramic Studio Suite, 1 King Bed

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

Located in Futian neighbourhood, Sheraton Shenzhen Futian Hotel is connected to a railway/underground station. Shenzhen Concert Hall and Guan Shanyue Art Museum are cultural highlights, and travellers looking to shop may want to visit Coco Park Shopping Center. Shenzhen Convention and Exhibition Center and Lianhua Mountain Park are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Shenzhen travel guide
Map
Great China Int. Exchange Square, Fuhua Road, Futian District, Shenzhen, Guangdong, 518048

What's nearby

  • A cityscape with a prominent bridge, skyscrapers, and a clear blue sky.
    Shenzhen Civic Center
    11 min walk - 1.0 km
  • A cityscape with modern skyscrapers, a large train station, and a busy highway.
    Shenzhen Convention and Exhibition Center
    14 min walk - 1.2 km
  • A cityscape at dusk with illuminated buildings, a prominent dome structure, and a busy multi-lane road with light trails.
    Shenzhen Central Park
    17 min walk - 1.5 km
  • A large indoor space with a high ceiling and a glass roof, featuring a stage with musical instruments and a red carpet.
    Shenzhen Concert Hall
    2 min drive - 1.8 km
  • A cityscape with modern skyscrapers, a distinctive bridge, and a garden with pink flowers.
    Huaqiangbei
    2 min drive - 2.4 km

Getting around

  • Gangxia Station
    5 min walk
  • Shenzhen Station
    7 min drive
  • Hong Kong International Airport (HKG)
    52 min drive

Restaurants

  • 红荔村肠粉王岗夏店
    4 min walk
  • 品有味馄饨
    4 min walk
  • Starbucks
    2 min walk
  • Beef Hot Pot
    3 min walk
  • Luckin Coffee
    3 min walk

About this property

Sheraton Shenzhen Futian Hotel

  • Luxury hotel near Shenzhen Convention and Exhibition Center
  • Located close to Coco Park Shopping Center and Shenzhen Civic Center, Sheraton Shenzhen Futian Hotel provides a shopping centre on-site, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a 24-hour gym.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool and an indoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), an electric car charging station and express check-out
    • ATM/banking services, concierge services and a front desk safe
  • Room features
  • All 354 rooms offer comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with rainfall showers and separate baths/showers
    • 42-inch LCD TVs with premium channels
    • Recycling, daily housekeeping and desks

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A spacious lobby with a grand staircase, modern chandeliers, and a reception desk.
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  • Pool
  • Parking included
  • Free Wi-Fi
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The price is NZ$240
includes taxes & fees
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Frequently asked questions

Does Sheraton Shenzhen Futian Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 9:00 AM to 10:00 PM. One of the swimming pools will be unavailable from November 1 2026 until April 30 2027 (dates subject to change).

How much does it cost to stay at Sheraton Shenzhen Futian Hotel?

As of 1 Nov 2026, prices found for a 1-night stay for 2 adults at Sheraton Shenzhen Futian Hotel on 8 Nov 2026 start from NZ$293, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Shenzhen Futian Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Shenzhen Futian Hotel?

Self-parking is free at this property.

What time is check-in at Sheraton Shenzhen Futian Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Sheraton Shenzhen Futian Hotel?

Checkout is at noon.

Where is Sheraton Shenzhen Futian Hotel located?

Located in Futian, this luxury hotel is within a 15-minute walk of Shenzhen Convention and Exhibition Center and Coco Park Shopping Center. Shenzhen Civic Center and Shenzhen Concert Hall are also within 2 mi (3 km). Gangxia Station is 5 minutes by foot and Shenzhen Convention and Exhibition Center Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Shenzhen Futian Hotel Reviews

8.4

Very good

8.6

Cleanliness

8.8

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 302 out of 633 reviews
Rating 8 - Good. 206 out of 633 reviews
Rating 6 - Okay. 76 out of 633 reviews
Rating 4 - Poor. 33 out of 633 reviews
Rating 2 - Terrible. 16 out of 633 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, excellent staff, convenient location.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
brilliant location I stay at frequently
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is a bit old but overall clean and comfortable. Also well located.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this location when in the city, and they are so kind and friendly there
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Lovely staff and wonderful aervice
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
It was convenient and close to the subway. The staff was friendly room was comfortable.
Stayed 8 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience Good location
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and friendly. Location is great. Facility is good
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Staff are very friendly. Will definitely come back again
Stayed 6 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Services by Sheraton

Overall service is very good.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you.

Nice staff and Nice Service. Thanks a lot.
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Dated decors. We stayed in a panaoramic king bedroom and our friend stayed in a premier king bedroom. His bedroom looks newer and air condition works better. The breakfast buffet has an average variety. Hotel is conveniently located near lots of dining and shopping. Also walking distance to Futien train station.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a Sheraton.

Great location next to public transport and in heart of business district. Comfortable hotel, although AC didn’t go below 20c and housekeeping inconsistent. Breakfast was good if you went early.
Stayed 1 night in Jan 2024
Verified review

4/10 Poor

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Service was good and staff friendly. However my friend was coerced to provide good rating during check out. The cleanliness needs to greatly improve. I suffered bed bug bites on my arm.
Stayed 2 nights in May 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is centrally located and convenient for dining and shopping. It’s a non smoking room, but it smells of smoke and mildew. Had a headache staying in the room with the smell, being a non smoker myself.
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering that it is a 5-star rated hotel grade, the facilities and guest room interiors were overall very old, and even the strong smell of cigarette smoke when I first entered my high-class room (22nd Fl.) made my first impression very unpleasant.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing customer service

Impressive customer service. It is likely unprecedented for them having a guest that rented an ebike and had no where to park. I am impressed that they went out of the way to find a safe place for me to park. As Ebike wasn't allowed near the hotel lobby and they bothered to let their staffs know that there is this crazy guest with rented ebike so I am not stopped everytime I ride to the parking area.
Stayed 8 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms & well equipped with fantastic views. Rooms could do with a refresh but comfortable.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice Lobby and breakfast.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a great place in the Heart of Sz
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Big, clean, spacious hotel
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good internet connection. Works for business calls
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel! Très confortable!

As usual , very nice and friendly staff! I have been in executive floor, very good service!!
Stayed 3 nights in Aug 2020