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Novotel Shenzhen Watergate

4.0 star property
Guests enjoy elegant breakfast options, pampering services, and convenient workout facilities at this centrally located Shenzhen retreat

Choose dates to view prices

Located in Futian, Novotel Shenzhen Watergate offers an upscale experience. Dine at Pin Fang restaurant, energize at the gym, and enjoy free in-room WiFi. Practical amenities include a hair salon and dry cleaning services for a hassle-free stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$112
includes taxes & fees
25 May - 26 May

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 280.0 per stay.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 108 per person
  • Rollaway bed fee: CNY 280.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Novotel Shenzhen Watergate pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Novotel Shenzhen Watergate?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Novotel Shenzhen Watergate on 25 May 2026 start from NZ$112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Shenzhen Watergate?

Self-parking is free at this property.

What time is check-in at Novotel Shenzhen Watergate?

Check-in start time: 2:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Novotel Shenzhen Watergate?

Checkout is at noon.

Where is Novotel Shenzhen Watergate located?

Located in Futian, this hotel is within a 15-minute walk of Shenzhen Museum and Huaqiangbei. Shenzhen Science and Technology Museum and Shenzhen Grand Theater are also within 10 minutes. Science Museum Station is 6 minutes by foot and Grand Theater Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.2

Cleanliness

7.4

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 192 out of 675 reviews
Rating 8 - Good. 330 out of 675 reviews
Rating 6 - Okay. 93 out of 675 reviews
Rating 4 - Poor. 39 out of 675 reviews
Rating 2 - Terrible. 21 out of 675 reviews

Reviews

Verified

10/10 Excellent

Anthony Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great large comfortable room. Felt like home!!! Comfortable bed, good wifi, great bathroom Staff spoke good basic English Hotel is in a good loca for shopping, eateries and public transport
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Patrick

Liked: Cleanliness
Yes, it's clean and quiet.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

YANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very valuable hotel in that area, very mice restaurants around it and easy transportation,highly recommended
Stayed 1 night in Apr 2025
Verified

8/10 Good

Warren

Liked: Cleanliness, staff & service
good location good service and late check out.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Manu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy and clean room.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kah Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Very friendly and helpful staff. Will stay again. Free fresh coffee latte every morning. Great if they have bidget spray and iron board.
Stayed 4 nights in Oct 2024
Verified

2/10 Terrible

Joelle Mona

Disliked: Cleanliness, staff & service, amenities
Staff didn't share the right locations. Directed wrong locations. Welcome drinks missing. They just kept quiet until check out time we saw a standing signboard abt welcome drinks for room guests. Room was not really clean and noisy when people talking outside the door, old which we paid SGD9guests.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

KIT FONG

Convenient
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

bingxing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for foreigner business travel

Convenient and many foreigner stay in this hotel
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

XIAO PING

Sorry, I didn’t stay in this hotel because of the travel restrictions.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Shun Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, quite good and the employees are helpful.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Hock

no.wifi
Stayed 1 night in Jan 2026
Verified

8/10 Good

Makoto

Liked: Amenities
Good
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Leonardo

Ok
Stayed 1 night in Nov 2025
Verified

8/10 Good

bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad at all

Not bad at all but hotel.com was wrong on the navigation and I struggled to find it. Once there everything went smooth. Maybe noisy on main road, better to be on the back of the building
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ho Yin

Average
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Sebastiano

Overall good hotel but Staff didn’t speak English at all and it was quiet hard to ask questions or info
Stayed 7 nights in Jan 2024
Verified

8/10 Good

Yat Ho

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Zoe

Liked: Staff & service
No conditioner, razor provide for guests Even just 1gown in the wardrobe for 2 guests
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

kong

Liked: Staff & service

A haunted hotel room

We were given room 1004 and it is haunted. Our room was blackout and in total darkness for 4 times as the room card flew off to the ground by itself breaking the circuit. It was on the ground each after we placed it back, we immediately request for changing of room and no questions were asked by the front desk.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

yin fung

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Alessandro

Disliked: Cleanliness, staff & service, property conditions & facilities

Do not go!

Air conditioning not working Wifi not working!
Stayed 1 night in Sep 2023
Verified

8/10 Good

Yuen Han

Liked: Cleanliness, staff & service, property conditions & facilities
近地鐵站
Stayed 1 night in Apr 2026
Verified

8/10 Good

NAI-SHU

Liked: Cleanliness, staff & service, amenities
交通便利 空間大 安靜
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

chi hang

Disliked: Cleanliness, amenities
大是比較大，但房外明顯可以吸煙， 煙味大到樓下看更都頂唔順， 臭到爆！ 晚上職員只有一個但沒問題，入lift 後已聞到煙味，由晚上直到早上一直享受著2手和3手煙。 有廁所，熱水無問題
Stayed 1 night in Feb 2026