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Overview of Hard Rock Hotel Shenzhen

Photo gallery

Guest reviews

4.4/5 Excellent
628 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air conditioning

Map

What's nearby

Popular LocationMission Hills Ecological Sports Park5 min walk
Popular LocationShenzhen Guanlan Landscape and Cultural Park13 min drive
RestaurantMuslim cafe11 min drive
RestaurantCite coffee11 min drive
AirportShenzhen (SZX-Shenzhen Intl.)62 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed (Gold)

    4.7/5 guest room rating

    Room amenities

    • 62 sq m
    • Sleeps 3
    Show details
  • Deluxe Room, 1 King Bed (Sky King Room)

    4.7/5 guest room rating

    Room amenities

    • 43 sq m
    • Sleeps 3
    Show details
  • Deluxe Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 43 sq m
    • Sleeps 3
    Show details
  • Deluxe Twin Room, 2 Single Beds

    4.7/5 guest room rating

    Room amenities

    • 43 sq m
    • Sleeps 3
    Show details
  • Deluxe Twin Room, 2 Single Beds

    4.6/5 guest room rating

    Room amenities

    • 43 sq m
    • Sleeps 3
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  • Studio King Suite

    5/5 guest room rating

    Room amenities

    • 88 sq m
    • Sleeps 3
    Show details
  • Studio Twin Suite

    Room amenities

    • 77 sq m
    • Sleeps 2
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  • Deluxe King/Twin Room(Enjoy the privilege of set menu (Three Courses) of lunch or dinner

    5/5 guest room rating

    Room amenities

    • 43 sq m
    • Sleeps 2
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  • Family Rock Package

    Room amenities

    • 43 sq m
    • Sleeps 2
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  • Rock Golf Package

    Room amenities

    • 43 sq m
    • Sleeps 2
    Show details
  • Deluxe Room(offline)

    5/5 guest room rating

    Room amenities

    • 43 sq m
    • Sleeps 2
    Show details
  • Studio

    Room amenities

    • 77 sq m
    • Sleeps 3
    Show details

About this area

Shenzhen

Located in Shenzhen, Hard Rock Hotel Shenzhen is connected to a shopping centre. Shenzhen Guanlan Landscape and Cultural Park and Longgang Public Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Huaqiangbei and Longgang Vanke Plaza. Shenzhen Safari Park and Dafen Oil-Painting Village are also worth visiting. Spend some time exploring the area's activities, including golf lessons.

Visit our Shenzhen travel guide
Map
Popular Location

What's nearby

  • Mission Hills Ecological Sports Park - 5 min walk
  • Shenzhen Guanlan Landscape and Cultural Park - 13 min drive
  • Mission Hills Golf Club - 26 min drive
  • Dafen Oil-Painting Village - 33 min drive
  • Bao an Stadium - 40 min drive

Getting around

  • Qinghu Station - 10 min drive
  • Shenzhen Bantian Station - 15 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 62 min drive

Restaurants

  • Hard Rock Cafe — 1 min walk
  • Sessions — 1 min walk
  • Muslim cafe - 11 min drive
  • Cite coffee - 11 min drive
  • McDonald's - 11 min drive

About this property

Hard Rock Hotel Shenzhen

5-star luxury hotel connected to a shopping centre in Longhua District
This smoke-free hotel features 3 restaurants, a fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a poolside bar, a coffee shop/café and an outdoor tennis court are on-site. All 258 individually decorated rooms provide free WiFi, free wired Internet and minibars. Guests can enjoy deep soaking bathtubs, and other standard amenities include room service, separate bathtubs and showers and LCD TVs.
Hard Rock Hotel Shenzhen offers 258 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually decorated. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free local area shuttle

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 193.2 per person
3 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
Room service available

Things to do

36 holes of golf
Fitness centre
Golf driving range
Outdoor tennis court
Seasonal outdoor pool
Shopping

Family friendly

Dry-cleaning service
Free local area shuttle
Free children's club
Laundry facilities
Seasonal outdoor pool

Conveniences

Banquet hall
Lift
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English

Business services

8 meeting rooms
Business centre
Computer station
Conference space (21528 square feet)

Outdoors

Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Pillow menu

Bathroom

Deep-soaking bathtub
Free toiletries
Hairdryer
Separate bathtub and shower
Towels

Entertainment

LCD TV
Satellite channels

Food and drink

Electric kettle
Free bottled water
Minibar

More

Connecting rooms available
Desk
Individually decorated
Phone
Safe
Slippers

Policies

Check-in

Check-in between 2 PM and midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.

Payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 500.0 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 193.2 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • Personal protective equipment, including gloves, will be available to guests.
  • For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.
  • Individually wrapped food options are available through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The seasonal pool will be open from March to December
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Frequently asked questions

Can I cancel my reservation for free at Hard Rock Hotel Shenzhen and receive a full refund?
Yes, Hard Rock Hotel Shenzhen offers free cancellation on select room rates, because flexibility matters! Please refer to Hard Rock Hotel Shenzhen cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hard Rock Hotel Shenzhen?
As of 5 Jun 2020, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Shenzhen on 5 Jul 2020 start from NZ$133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hard Rock Hotel Shenzhen have a pool?
Yes, this property has a seasonal outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hard Rock Hotel Shenzhen?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 2 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Hard Rock Hotel Shenzhen?
Checkout is at noon.
Where is Hard Rock Hotel Shenzhen located?
Located in Longhua District, this luxury hotel is 0.3 mi (0.4 km) from Mission Hills Ecological Sports Park and 2.7 mi (4.3 km) from Shenzhen Guanlan Landscape and Cultural Park. Daping Park and Xiagongyan Reservoir are also within 9 miles (15 km).

Guest reviews

4.4
Excellent
5 - Excellent
348
4 - Good
222
3 - Okay
36
2 - Mediocre
12
1 - Poor
10
4.5
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

2/5

  • Disliked: Staff & service, room comfort

I shouldn't spend the money for the breakfast as its really bad and nothing special. Those from Mission Hill Hotel are much better. The sofa inside the room are terribly uncomfortable

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service

Bathroom design is unsuitable for family. It is not good for business sharing.

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very spacious rooms with great amenities, love the breakfast and great staff. Special regards to Tony the duty manager, he offered excellent service.

Stayed 4 nights in Nov 2019