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Grand Hyatt Shenzhen

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Luxury
VIP Access
5.0 star property
9.0

Wonderful

Elegant escape with stunning city views

Connected to a giant mall, this high-end property offers beautifully designed rooms with stunning city views. Unwind in the amazing spa or savour a superb breakfast buffet, making every moment unforgettable.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$253
includes taxes & fees
21 June - 22 June

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for 1 King Bed Club Access

Down duvets, minibar, in-room safe, individually decorated

1 King Bed Club Access

  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed Club Access Deluxe

Down duvets, minibar, in-room safe, individually decorated

1 King Bed Club Access Deluxe

  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed Deluxe

1 King Bed Deluxe

1 King Bed Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

  • 65 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed

1 King Bed

1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Twin Beds

Down duvets, minibar, in-room safe, individually decorated

2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom (1 King Bed, Club Access)

Apartment, 1 Bedroom (1 King Bed, Club Access)

Apartment, 1 Bedroom (1 King Bed, Club Access)

  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Twin Beds Club Access

Down duvets, minibar, in-room safe, individually decorated

2 Twin Beds Club Access

  • 46 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

A cooked steak with a fork, surrounded by tomatoes and fries.

Executive Suite, 1 King Bed

  • 80 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Suite, 1 King Bed

A variety of seafood dishes on a table, accompanied by glasses of red wine.

Premier Suite, 1 King Bed

  • 130 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Twin Beds, High Floor

Down duvets, minibar, in-room safe, individually decorated

2 Twin Beds, High Floor

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 1 King Bed, High Floor

1 King Bed, High Floor

1 King Bed, High Floor

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite (Chairman)

Suite (Chairman)

Suite (Chairman)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located in Luohu neighbourhood, Grand Hyatt Shenzhen is connected to a shopping centre. The MixC Shopping Mall and Dongmen Pedestrian Street are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Window of the World. Luohu Port and Huaqiangbei are two other places to visit that come recommended. Visit our Shenzhen travel guide
Map
1881 Baoan Nan Road, Luohu District, Shenzhen, Guangdong, 518000

What's nearby

  • The MixC Shopping Mall
    6 min walk - 0.6 km
  • Shenzhen Museum
    13 min walk - 1.1 km
  • Luohu Commercial City
    16 min walk - 1.3 km
  • Dongmen Pedestrian Street
    18 min walk - 1.6 km
  • Luohu Port
    5 min drive - 1.8 km

Getting around

  • Ludancun Station
    6 min walk
  • Shenzhen Station
    17 min walk
  • Shenzhen (SZX-Shenzhen Intl.)
    37 min drive

Restaurants

  • 尚连越泰料理 LIAN
    3 min walk
  • The Grand Club
    6 min walk
  • Blue Bottle Coffee
    4 min walk
  • 蓉悦川菜 Rong Yue Sichuan Cuisine Restaurant
    3 min walk
  • The Show Kitchen
    4 min walk

About this property

Grand Hyatt Shenzhen

  • Luxury hotel near The MixC Shopping Mall
  • Located close to Luohu Port and Dongmen Pedestrian Street, Grand Hyatt Shenzhen provides a shopping centre on-site, dry cleaning/laundry services and a gym. Indulge in a body treatment, a manicure/pedicure and aromatherapy at the on-site spa. Make sure that you enjoy a meal at the 6 on-site restaurants, including breakfast, brunch, lunch and dinner. Free in-room WiFi is available to all guests, along with a business centre and a steam room.
  • Additional perks include:
    • An outdoor pool, along with sunloungers
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a banquet hall
    • ATM/banking services, free newspapers and concierge services
  • Room features
  • All 471 individually decorated rooms include comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Down duvets and free cots/infant beds
    • Bathrooms with separate baths/showers and hairdryers
    • 65-inch LED TVs with cable channels
    • Wardrobes/cupboards, electric kettles and daily housekeeping

Similar properties

Bar (on property)
Shangri-La Shenzhen
Luohu
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
8.6 out of 10, Excellent, 1,000 reviews
The price is NZ$148
includes taxes & fees
6 July - 7 July
Shangri-La Shenzhen
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 218 per person
  • 6 restaurants
  • Couples/private dining

Restaurants on site

  • China Lodge
  • La Terrazza
  • Sugar Box
  • The Lounge
  • The Show Kitchen

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 29,805 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (102 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-width doorways (76 centimetre wide)

More

  • 1 building
  • 38 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch LED TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 218 per person
  • Airport shuttle fee: CNY 700 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires guests to wear swimming caps while in the pool.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Grand Hyatt Shenzhen have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Grand Hyatt Shenzhen?

As of 18 Jun 2026, prices found for a 1-night stay for 2 adults at Grand Hyatt Shenzhen on 21 Jun 2026 start from NZ$253, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hyatt Shenzhen?

Self-parking is free at this property.

What time is check-in at Grand Hyatt Shenzhen?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Hyatt Shenzhen?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Grand Hyatt Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 700 per vehicle applies.

Where is Grand Hyatt Shenzhen located?

Located in Luohu, this luxury hotel is within 1 mi (2 km) of The MixC Shopping Mall, Dongmen Pedestrian Street and Luohu Port. Huaqiangbei and Shenzhen Convention and Exhibition Center are also within 6 mi (10 km). Ludancun Station is 6 minutes by foot and Grand Theater Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Hyatt Shenzhen Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 406 out of 619 reviews
Rating 8 - Good. 153 out of 619 reviews
Rating 6 - Okay. 35 out of 619 reviews
Rating 4 - Poor. 12 out of 619 reviews
Rating 2 - Terrible. 13 out of 619 reviews

Reviews

Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels, spacious great showers. You’ll love it.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

JERRY JEN JUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間乾淨，但房間的設計格局不是很理想，check in 櫃檯在33樓，房間在低層樓，上下很不方便，房間下樓還要轉電梯到一樓，其它都很好
Stayed 2 nights in May 2026
Verified

10/10 Excellent

STEPHEN MICHAEL

Liked: Amenities, property conditions & facilities
Can’t get a good coffee.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Yuan Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

TA-CHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通購物方便！
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa and gym was very well maintained
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Ying Chiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge with a nice view of the mall next door and the downtown area. Service was great. Easy access to everywhere.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

NIKOLAI

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Excelente habitación y muy buena ubicación
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Banh

Disliked: Property conditions & facilities
Front door was broken. Needed to change for a new room. Furnitures were quite worn-out, scratch marks were common throughout the room. Not quite the standards I expect from Grand Hyatt.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities
Excellent stay …. again and again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Arlene

Liked: Cleanliness, amenities, property conditions & facilities
clean and spacious room. prompt room service. attentive front desk personnel as well as the concierge staff located at 1/F.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

YU-HSIANG

Liked: Cleanliness, staff & service, amenities
房間大 舒適 地點絕佳
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Yi Ting

Disliked: Cleanliness
客房有臭味。浴室私人度低。但員工服務態度一流，特別在club及接待處。
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Xie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attentive staffs who were very helpful during our stay.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room are clean
Stayed 3 nights in Dec 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
As a business traveller the check in process was efficient, the room is a good size including desk facilities. The hairdryer was a good size and powerful enough. My room included club breakfast which had enough options. The full breakfast on level 2 has a lot more options but I was happy with the offering on the club floor.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service, amenities
Room was as usual.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Si Xin

Liked: Cleanliness, staff & service, amenities
The room is spacious and clean. The staff are friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities
非常好
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, with excellent staff. Mixc is right outside, which has a large supermarket, and the hotel is close to several metro stations.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

ayumi

Liked: Cleanliness, staff & service, amenities
スタッフ
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

POK HIM

Liked: Cleanliness, staff & service, amenities
ok
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always the best choice! Much better than Ritz Carlton or Fiur seasons! Location is excelent, best service!!!!
Stayed 2 nights in Nov 2025