Dear guest, thank you for choosing Fraser Suites Shenzhen. And thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us . It is an honor for our employees and services to meet your needs and expectations. We sincerely look forward to welcoming you back again soon. Best regards.

Dear guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our facilities made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Hoping to see you again soon. Thank you !

Dear guest, thank you for choosing Fraser Suites Shenzhen. And thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us . It is an honor for our employees and services to meet your needs and expectations. We sincerely look forward to welcoming you back again soon. Best regards.

Dear guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us ,We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Hoping to see you again soon. Thank you !

Dear guest, thank you for choosing Fraser Suites Shenzhen. And thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us ,We sincerely look forward to welcoming you back again soon. Best regards.

Dear guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us , We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Hoping to see you again soon. Thank you !

Dear guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us ,We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Hoping to see you again soon. Thank you !

Dear guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us .We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Hoping to see you again soon. Thank you !

Dear guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our facilities made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Hoping to see you again soon. Thank you !

Dear guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our facilities made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Hoping to see you again soon. Thank you !

尊敬的客人，感谢您下榻深圳辉盛阁国际公寓以及对辉盛品牌的肯定与厚爱，期待您的下次光临。

Dear guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us ,We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Hoping to see you again soon. Thank you !

Dear guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us ，We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Hoping to see you again soon. Thank you !

Dear guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us ，We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Hoping to see you again soon. Thank you !

尊敬的客人，感谢您下榻深圳辉盛阁国际公寓以及对辉盛品牌的肯定与厚爱，期待您的下次光临。

Dear Guest, Thank you very much for choosing Fraser Suites Shenzhen and taking the time to share your positive feedback of our property. We sincerely look forward to welcoming you back again soon. Best regards,

Dear Guest, Thank you very much for choosing Fraser Suites Shenzhen and taking the time to share your positive feedback of our property. We sincerely look forward to welcoming you back again soon. Best regards,

Dear guest, Thank you for taking your time to share your experience regarding your recent stay with us. Please accept my most sincere apologies for the shortfalls your encountered. I can assure you that this was definitely an isolated case. I would be very happy to have to opportunity of welcoming you back in the near future . Best wishes and regards,

Dear Guest, Thank you for staying with Fraser Suites Shenzhen and taking the time to share the review of our property. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Echo Chen Asst. Operations Manager

Dear Ashley, Thank you for staying with Fraser Suites Shenzhen and taking the time to share the great review of our property! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Echo Chen Asst. Operations Manager

Dear Guest, Thank you for staying with Fraser Suites Shenzhen and taking the time to share the great review of our property! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Echo Chen Asst. Operations Manager

Dear Andrew, Thank you very much for your trust and support for Fraser Suites Shenzhen! It is also our pleasure to have you stay with us. You will always have a home away from home here. We look forward to seeing you again soon. Sincerely, Echo Chen Asst. Operations Manager

Dear Guest, Thank you for staying with Fraser Suites Shenzhen and taking the time to share the great review of our property! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Echo Chen Asst. Operations Manager

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I have shared this feeback with our F&B Team and we will reinforce our training on better communications. As our dining outlets now are managed by a third party, any consumption will need to be settled seperately with the outlets. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great stay experience that so many of our guests have grown so fond of. Sincerely, Echo Chen Asst. Operations Manager

Dear Guest, Thank you for staying with Fraser Suites Shenzhen and taking the time to share the great review of our property! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Echo Chen Asst. Operations Manager

Dear Guest, Thank you for staying with Fraser Suites Shenzhen and taking the time to share the great review of our property! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Echo Chen Asst. Operations Manager

Dear Guest, Thank you for staying with Fraser Suites Shenzhen and taking the time to share the detailed and wonderful feedback. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Echo Chen Asst. Operations Manager

Dear Guest, Thank you very much for staying with Fraser Suites Shenzhen and sharing your great review. We look forward to welcoming you back again soon and to creating a more memorable experience for you. Sincerely, Echo Chen Asst. Operations Manager

Dear Guest, Thank you very much for staying with Fraser Suites Shenzhen and sharing your great feedback of our rooftop facilities and location. We look forward to welcoming you back again soon and to creating a more memorable experience for you. Sincerely, Echo Chen Asst. Operations Manager

Dear Martin, Thank you very much for staying with Fraser Suites Shenzhen and sharing such great review of our property. We are glad that you enjoyed our spacious apartment and rooftop infinity pool with a stunning CBD View. You are always welcomed to be back and we hope to see you soon. Sincerely, Echo Chen Asst. Operations Manager

Dear Guest, Thank you very much for staying with Fraser Suites Shenzhen and sharing your positive review. I am very glad and proud to learn that our staff tried their best to make feel home and that you had an enjoyable stay. We look forward to welcoming you back again soon. Sincerely, Echo Chen Asst. Operations Manager

Dear Guest, Thank you very much for staying with Fraser Suites Shenzhen and sharing your positive review. I am very glad and proud to learn that our staff tried their best to make you feel home and that you had an enjoyable stay. I will definitely share your recognition with our team especially our doorman, front office, housekeeping and restaurant. We look forward to welcoming you back again soon. Sincerely, Echo Chen Asst. Operations Manager

Dear Guest, Thank you very much for staying with Fraser Suites Shenzhen and sharing your positive review. We are happy and proud that our staff did their best to make you feel home. We look forward to welcoming you back again soon. Sincerely, Echo Chen Asst. Operations Manager

Dear Guest, Thank you very much for staying with Fraser Suites Shenzhen and sharing your great review. We look forward to welcoming you back again soon and to creating a more memorable experience for you. Sincerely, Echo Chen Asst. Operations Manager

Dear Guest, Thank you so much for choosing Fraser Suites Shenzhen and taking the time to share your stay experience. We are more than happy to learn that you liked our fully-equipped apartment, comfy pillows, MALIN+GOETZ amenities, infinity pool with stunning view, etc. We do hope to gain your understanding that the swimming cap is required by Shenzhen Hygiene Bureau. We apologize that the restaurant fell short to meet your expectations. But it is feedback like this that will make us work harder for improvement. Regarding the paint-like smell you mentioned, we will have housekeeping investigate and avoid if it's bothering. Last but not least, if you still have issues explanining to driver of our address, feel free to let us know and we will help out. Thank you again for your support and we look forward to have you back again soon. Sincerely, Echo Chen Asst. Operations Manager

Dear Claudine, Thank you so much for staying with us at Fraser Suites Shenzhen and sharing such a lovely review of our property. We work hard to create a home away from home atmosphere and we are glad that your enjoyed your stay with us. We look forward to welcoming you back again very soon. Sincerely, Echo Chen Asst. Operations Manager

Dear Guest, Thank you very much for staying with Fraser Suites Shenzhen and sharing your positive review. We look forward to welcoming you back again soon. Best regards, Echo Chen Asst. Operations Manager

Dear Guest, Thank you very much for staying with Fraser Suites Shenzhen and sharing your positive review. We look forward to welcoming you back again soon. Best regards, Echo Chen Asst. Operations Manager

Dear Guest, First of all thank you very much for staying with Fraser Suites Shenzhen and taking the time to share your feedback with us. We always work hard to deliver exceptional service to our guests. But obviously we need to work harder. We sincerely apologize for what had fell short to create a good staying experience for you. Please rest assured that we will reinforce our service training to avoid this from happening again. If you could give us another opportunity, I myself will do the best to ensure a more memorable stay for you. Best regards, Echo Chen Asst. Operations Manager

Dear Guest, Thank you very much for staying with Fraser Suites Shenzhen and sharing your positive review. We look forward to welcoming you back again soon. Best regards, Echo Chen Asst. Operations Manager

Dear Guest, Thank you very much for staying with Fraser Suites Shenzhen and sharing your positive review. We look forward to welcoming you back again soon. Best regards, Echo Chen Asst. Operations Manager

Dear Guest, Thank you very much for staying with Fraser Suites Shenzhen and sharing your positive review. We look forward to welcoming you back again soon. Best regards, Echo Chen Asst. Operations Manager

Dear Guest, Thank you very much for staying with Fraser Suites Shenzhen and giving us a great review. We hope to see you back again very soon. Best regards, Echo Chen Asst. Operations Manager

Dear Paul, Thank you very much for staying with Fraser Suites Shenzhen and taking the time to share this lovely note. We are glad that you enjoyed your stay and hope to welcome you back again very soon. Best regards, Echo Chen Asst. Operations Manager

Dear Guest, Thank you so much for your continued support! We are very honored and always happy to have you stay with us. We look forward to seeing you again soon. Best regards, Echo Chen Asst. Operations Manager

Dear Guest, Thank you very much for staying with Fraser Suites Shenzhen and sharing your positive feedback. We look forward to welcoming you back again soon. Best regards, Echo Chen Asst. Operations Manager

Dear Guest, Thank you very much for staying with Fraser Suites Shenzhen and sharing your full score feedback. We sincerely look forward to welcoming you back again soon. Best regards, Echo Chen Asst. Operations Manager

Dear Jason, Thank you very much for staying with Fraser Suites Shenzhen and taking the time to share this wonderful review. We are so glad to learn that you had an excellent stay and we are very grateful for your recognition for our apartment, our service and our food. We sincerely hope to see you back again very soon. Best regards, Echo Chen Asst. Operations Manager

Dear Guest, Thank you very much for staying with Fraser Suites Shenzhen and sharing your review of our property. We look forward to welcoming you back again soon. Best regards, Echo Chen Asst. Operations Manager