Skip to Main Content.
List your propertySupportTrips
Member discount illustration

Members save 10% or more on over 100,000 hotels worldwide when you’re signed in

Sign in
Learn about Expedia Rewards
Feedback
Aparthotel

Ascott Raffles City Shenzhen

4.5 star property
Luxury aparthotel connected to a shopping centre in Shenzhen with an indoor pool

Choose dates to view prices

Photo gallery for Ascott Raffles City Shenzhen

Interior entrance
3 Bedroom Premier
2 Bedroom Premier | Living room
Indoor pool
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Gym
The current price is NZ$190
includes taxes & fees
22 Aug - 23 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for 1 Bedroom Executive

In-room safe, desk, blackout curtains, soundproofing

1 Bedroom Executive

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
Blackout curtains
Hairdryer
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Premier

In-room safe, desk, blackout curtains, soundproofing

1 Bedroom Premier

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
Blackout curtains
Hairdryer
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

Executive Studio

Executive Studio

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
Blackout curtains
Hairdryer
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive Twin Bed

Studio Executive Twin Bed

Studio Executive Twin Bed

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
Blackout curtains
Hairdryer
  • 58 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for 3 Bedroom Premier

3 Bedroom Premier

3 Bedroom Premier

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
Blackout curtains
3 bedrooms
  • 178 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Executive

2 Bedroom Executive | Living room

2 Bedroom Executive

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
Blackout curtains
2 bedrooms
  • 122 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for 2 Bedroom Premier

2 Bedroom Premier

2 Bedroom Premier

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
Blackout curtains
2 bathrooms
  • 136 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

You may also like

Ad
Indoor pool

Conrad Shenzhen

Nanshan
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 33 reviews
The price is NZ$481
includes taxes & fees
18 Aug - 19 Aug
Conrad Shenzhen
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
No 22 Dengliang Road, Nanshan District, Shenzhen, Guangdong, 518054

What's nearby

  • MixC Shopping Mall - 3 min drive - 2.8 km
  • Shenzhen Bay Port - 7 min drive - 3.1 km
  • Window of the World - 7 min drive - 6.5 km
  • Splendid China Folk Village - 7 min drive - 7.9 km
  • Shekou Ferry Terminal - 9 min drive - 5.5 km

Getting around

  • Xili Railway Station - 8 min drive
  • Nanyou Station - 11 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 34 min drive

Restaurants

  • 香港鼎发茶餐厅
  • ‪Four Season Coconut Grove - ‬2 min walk
  • ‪春熙台韩国料理.小酒馆 - ‬2 min walk
  • ‪武空茶 - ‬5 min walk
  • ‪開飯餐廳 - ‬2 min walk

About this property

Ascott Raffles City Shenzhen

Luxury aparthotel connected to a shopping centre in Shenzhen with an indoor pool
Along with an indoor pool, this smoke-free aparthotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a business centre and dry cleaning. Each apartment features a kitchen with a fridge and a microwave, plus an all-in-one washing machine and dryer and an LCD TV with cable channels. Free WiFi, room service and free bottled water are among the other amenities available to guests.
Ascott Raffles City Shenzhen offers 182 air-conditioned accommodations with all-in-one washer/dryers and a safe. LCD televisions come with cable channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Shenzhen aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Chinese (Mandarin), English

Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 79.50 for adults and CNY 40 for children
  • A bar/lounge
  • A restaurant
  • Room service

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a business district
  • Near a metro station

Things to do

  • Golf driving range
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 182 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 79.5 for adults and from CNY 40 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ascott Raffles City Shenzhen Hotel
Ascott Raffles City Shenzhen
Ascott Raffles City Shenzhen Shenzhen
Ascott Raffles City Shenzhen Aparthotel
Ascott Raffles City Shenzhen Aparthotel Shenzhen

Frequently asked questions

Does Ascott Raffles City Shenzhen have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Ascott Raffles City Shenzhen?

As of 17 Aug 2025, prices found for a 1-night stay for 2 adults at Ascott Raffles City Shenzhen on 22 Aug 2025 start from NZ$189.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ascott Raffles City Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ascott Raffles City Shenzhen?

This property doesn't offer parking.

What time is check-in at Ascott Raffles City Shenzhen?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Ascott Raffles City Shenzhen?

Checkout is at noon.

Where is Ascott Raffles City Shenzhen located?

Located in Nanshan, this luxury aparthotel is within 6 mi (10 km) of Window of the World, Happy Valley and Splendid China Folk Village. Shenzhen Safari Park and Coco Park Shopping Center are also within 12 mi (20 km). Nanyou Station is 11 minutes by foot and Dengliang Station is 12 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Ascott Raffles City Shenzhen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 61 reviews
Rating 8 - Good. 18 out of 61 reviews
Rating 6 - Okay. 4 out of 61 reviews
Rating 4 - Poor. 3 out of 61 reviews
Rating 2 - Terrible. 2 out of 61 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities, communication
what a great place if you need to be in this area
Stayed 1 night in Apr 2025

10/10 Excellent

GAN

Liked: Cleanliness, room comfort, communication

good value,great location and superb beds

its for a group of 4 and the 2 bedroom suite was spacious, clean and the location of the hotel cannot get any better. highly recommend for an overnight stay at this hotel. the mattress was sooo comfortable all of us had such good rest..
Stayed 1 night in Oct 2024

10/10 Excellent

Aaron Bob Man

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service
Stayed 1 night in Jul 2023

10/10 Excellent

ChoongKiat

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good for business people...
Stayed 7 nights in Mar 2024

8/10 Good

KAR KIT

Liked: Cleanliness, room comfort, communication

So far so good!

So far it is OK
Stayed 1 night in Jun 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ascott stay apr-18

Note this is an apartment type arrangement with a large room also containing a kitchen. There is no restaurant or room service but a maid service cleans and refreshes each day. Mall attached to building so food and coffee available close but it’s not clear from accomodation description it’s not a traditional hotel. Breakfast is predominantly Asian but a good selection. Wi-fi is free but is not the best as it dropped several times and could also be slow

4/10 Poor

Ho Yi

Disliked: Property conditions & facilities
The room is so small and very old unlike what the photos show on Expedia website (HUGE DIFFERENCE). The bed is so small, like a single bed but not queen size bed. Noisy environment, always traffic jam around the hotel. Very disappointing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Josephine

Liked: Cleanliness, room comfort, communication

值得推介

住在這酒店經驗非常好。地點方便，而樓下是一個5樓的商場。很多餐廳的選擇。打車亦很方便。
Stayed 1 night in Jan 2025

10/10 Excellent

Chen Wei

Liked: Cleanliness, room comfort, communication
Stayed 1 night in May 2025

8/10 Good

Josephine

Liked: Cleanliness, room comfort, communication

方便和舒適的好酒店

我登記的時候問前台我有沒有訂到第二天的早餐。他告訴我沒有, 但後來我自己發現我已付了錢。 我再次詢問才知道他們弄錯了。
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Angenehme Unterkunft mit grossen Zimmern in unmittelbarer Nähe von Shops und zahlreichen Restaurants.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Nov 2024

10/10 Excellent

May

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

8/10 Good

Arthur

Stayed 1 night in Jul 2024

10/10 Excellent

Sin Man Cindy

Stayed 1 night in Jun 2024

8/10 Good

Samuel

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jun 2024

10/10 Excellent

Po Ting

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Jun 2024

8/10 Good

Koo

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Apr 2024

10/10 Excellent

Josue

Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms are nice and spacious. Theres a mall next to it that has direct access with the hotel. The food there is good. Theres also a market to buy snacks.
Stayed 7 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Apr 2024

8/10 Good

Wai Kit

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Apr 2024

8/10 Good

GiGi

Liked: Cleanliness, amenities, property conditions & facilities, communication
房間隔音不太好
Stayed 1 night in Apr 2024

6/10 Okay

rabia

Stayed 1 night in Apr 2024