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Ascott Raffles City Shenzhen

4.5 star property
Luxury aparthotel connected to a shopping centre in Nanshan with fitness centre
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Ascott Raffles City Shenzhen

Photo gallery for Ascott Raffles City Shenzhen

Interior entrance
Indoor pool
Front of property
3 Bedroom Premier
1 Bedroom Premier

Overview of Ascott Raffles City Shenzhen

Reviews
8.4

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • KitchenKitchenKitchen
  • GymGymGym
  • LaundryLaundryLaundry
The price is NZ$208
Price available on 21/4/2024

Check out the area

Map
No 22 Dengliang Road, Nanshan District, Shenzhen, Guangdong, 518054
  • Popular Location金色海港休闲会所1 min walk
  • Popular LocationCoastal City2 min drive
  • Popular LocationShenzhen Convention and Exhibition Center Station24 min drive
  • Popular LocationFutian Checkpoint Station25 min drive
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Room options

View all photos for 1 Bedroom Executive

In-room safe, desk, blackout curtains, soundproofing

1 Bedroom Executive

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
  • 80 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Premier

In-room safe, desk, blackout curtains, soundproofing

1 Bedroom Premier

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
  • 90 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

Executive Studio

Executive Studio

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
  • 58 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive Twin Bed

Studio Executive Twin Bed

Studio Executive Twin Bed

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
  • 58 sq m
  • Studio
  • Sleeps 2
  • 2 Single Beds

View all photos for 3 Bedroom Premier

3 Bedroom Premier

3 Bedroom Premier

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
3 bedrooms
Blackout curtains
  • 178 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for 2 Bedroom Executive

2 Bedroom Executive | Living room

2 Bedroom Executive

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
2 bedrooms
Blackout curtains
  • 122 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for 2 Bedroom Premier

2 Bedroom Premier

2 Bedroom Premier

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
2 bedrooms
Blackout curtains
  • 136 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About the area

Shenzhen

Located in Nanshan neighbourhood, Ascott Raffles City Shenzhen is connected to a shopping centre. The area's natural beauty can be seen at Shenzhen Safari Park and Hong Kong Wetland Park, while Window of the World and Splendid China Folk Village are popular local attractions. Don't miss out on a visit to Happy Valley.
Visit our Shenzhen travel guideOpens in a new window
View more Aparthotels in ShenzhenOpens in a new window

What's nearby

  • Shenzhen Bay Port - 6 min drive
  • Window of the World - 7 min drive
  • Splendid China Folk Village - 8 min drive
  • Happy Valley - 9 min drive
  • Shenzhen Safari Park - 13 min drive

Getting around

  • Xili Railway Station - 8 min drive
  • Nanyou Station - 11 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 34 min drive

Restaurants

  • 老乡村 - 1 min walk
  • 锅神涮涮锅 - 1 min walk
  • Cafe De Flore - 3 min walk
  • 山海天酒楼 - 1 min walk
  • 花溪牛肉粉 - 1 min walk

About this property

Ascott Raffles City Shenzhen

Luxury aparthotel connected to a shopping centre in Nanshan with fitness centre
Along with an indoor pool, this smoke-free aparthotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a business centre and dry cleaning. Each apartment features a kitchen with a fridge and a microwave, plus an all-in-one washing machine and dryer and an LCD TV with cable channels. Free WiFi, room service and free bottled water are among the other amenities available to guests.
Ascott Raffles City Shenzhen offers 182 air-conditioned accommodations with all-in-one washer/dryers and a safe. LCD televisions come with cable channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Shenzhen aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Chinese (Mandarin), English

Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay for free (see details)
  • Playground

Kitchen

  • Fridge
  • Microwave
  • Cookware/dishes/utensils

Dining

  • Daily buffet breakfast available 6:30 AM–10 AM for a fee: CNY 79.50 for adults and CNY 40 for children
  • A bar/lounge
  • A restaurant
  • Room service

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Hairdryer
  • Slippers
  • Free toiletries

Entertainment

  • LCD TV with cable service

Laundry

  • All-in-one washer and dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • meeting rooms
  • Business centre
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Lift
  • Soundproofing
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Free bottled water
  • 24-hour front desk

Location highlights

  • Connected to a shopping centre
  • Near a metro station
  • In the business district

Things to do

  • Fitness centre
  • Golf driving range on site

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 182 rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 79.5 for adults and from CNY 40 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ascott Raffles City Shenzhen Hotel
Ascott Raffles City Shenzhen
Ascott Raffles City Shenzhen Shenzhen
Ascott Raffles City Shenzhen Aparthotel
Ascott Raffles City Shenzhen Aparthotel Shenzhen

Frequently asked questions

Does Ascott Raffles City Shenzhen have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Ascott Raffles City Shenzhen?

As of 16 Apr 2024, prices found for a 1-night stay for 2 adults at Ascott Raffles City Shenzhen on 21 Apr 2024 start from NZ$208.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ascott Raffles City Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ascott Raffles City Shenzhen?

This property doesn't offer parking.

What time is check-in at Ascott Raffles City Shenzhen?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Ascott Raffles City Shenzhen?

Checkout is at noon.

Where is Ascott Raffles City Shenzhen located?

Located in Nanshan, this luxury aparthotel is within 6 mi (10 km) of Window of the World, Splendid China Folk Village and Happy Valley. Shenzhen Safari Park and Coco Park Shopping Center are also within 12 mi (20 km). Nanyou Station is 11 minutes by foot and Dengliang Station is 12 minutes.

Ascott Raffles City Shenzhen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 39 reviews" "
Rating 8 - Good. 11 out of 39 reviews" "
Rating 6 - Okay. 3 out of 39 reviews" "
Rating 4 - Poor. 3 out of 39 reviews" "
Rating 2 - Terrible. 2 out of 39 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Ho Yi

Travelled with group
Disliked: Property conditions & facilities
The room is so small and very old unlike what the photos show on Expedia website (HUGE DIFFERENCE). The bed is so small, like a single bed but not queen size bed. Noisy environment, always traffic jam around the hotel. Very disappointing.
Stayed 2 nights in Mar 2024

10/10 Excellent

ChoongKiat, Singapore

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good for business people...
Stayed 7 nights in Mar 2024

10/10 Excellent

Aaron Bob Man

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Jul 2023

10/10 Excellent

Roberto

Travelled with group
Liked: Cleanliness, room comfort
Staycation with Friends
Myself, my partner and 2 friends spent the night here as a staycation to treat ourselves, hang out and unwind. We had a great a time in the 2 bedroom/2 bathroom apartment. The unit it well clean and equipped with most things you could need. The kitchen is especially well equipped with various glasses, utensils etc. The only in-room improvements I can think of are: 1. a dustpan and broom would have been great for sweeping up some crumbs after our movie with snacks. 2. an international travel adapter. We were quite surprised that they didn't have one even upon request. (The 7/11 across the road thankfully stocked them) These are only minor things and ultimately did not take anything away from the quality of our stay. The breakfast on offer is tasty. It's Chinese style - great noodles to order - with few western options. We are in China though, so I don't know what else you would expect. I give the toiletries a solid 10/10, especially the hand cream and lip balm. Be aware that there is one bathtub between the 2 bathrooms. Again, no big deal, just worth noting. Any members of staff we spoke to were friendly, polite and helpful. Couldn't fault their service. I think the price is about right for 4 people sharing and the location was perfect for us on our staycation. A short taxi ride to Sea World for food/drinks, large mall down below complete with food options and wide variety of cuisine within delivery range too.
Stayed 1 night in Dec 2021

8/10 Good

Mary Audrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and beautiful rooms!
The Ascott is a great option while in Shenzhen. Its a service apartment, so it has a kitchen and washer/dryer unit, which makes longer stays much more comfortable. Its a modern hotel that is in good condition and anything that isn't to your satisfaction the front desk will help you with. They speak English as well, which is a huge plus on my trips.
Stayed 17 nights in Jan 2020

2/10 Terrible

Verified traveller

Stayed 4 nights in Oct 2019

4/10 Poor

kelson

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Very bad breakfast!
The breakfast is terrible!!!!
Stayed 1 night in Aug 2019

8/10 Good

ANNIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay with friends
Stayed 1 night in Apr 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay with a touch of home-comfort
A very pleasant and relaxing stay. A home away from home
Stayed 4 nights in Dec 2018

8/10 Good

Ringo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a family stay
New and clean , good location at west part of Shenzhen. Just adjacent to Raffle City Shopping mall.
Stayed 1 night in Dec 2018