Lobby
Check availability

Reviews of Venus International Hotel

3 out of 5
Venus International Hotel
No.4888 Shenjiang South Road, Shanghai

Reviews

6.2
Rating 10 - Excellent. 1 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 3 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 2 out of 11 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

4.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Staff don’t speak English and their supporting spirit is too low, they're not able to help... it was a terrible experience try to comunícate each other and because of that to get assistance was a nightmar. I’ll never return again to this hote and so don’t recommend it
Stayed 4 nights in Dec 2018

4/10 Poor

Max

Disliked: Cleanliness, property conditions & facilities, room comfort
Far from airport no Taxi want to go there, NON-SMOKING signs every where but no one even care about it. Lobby full of smoke smell all the time. Corridor and even rooms were not even spared from smoke smell spreading. Staff was not aware of my order as they don't know what is "EXPEDIA" , THE BIG SURPRISE!
Stayed 1 night in Dec 2018
Response from 前台 on 15 Dec 2018
Thank you for your comment. We are very sorry for any dissatisfaction caused to you. We will strengthen the training.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
The property is not bad for the price. The staff are such lovely people! The location however, OMG is is a 45 minute drive from downtown Shanghai. That's a big problem.
Stayed 8 nights in Nov 2018
Response from Thank you for your comment. We are very sorry for on 15 Dec 2018
Thank you for your comment. We are very sorry for any dissatisfaction caused to you. We will strengthen the training.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2018

8/10 Good

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A satisfying hotel with a projector
An overall pleasent hotel that had a projector in our room. However, it was far away from the metro so would recommend future guests to take taxi or scooter

6/10 Okay

Verified traveller

Travelled with pets, Travelled with group
ich hatte über Ihre Seite das Hotel gebucht zum Preis von 294,00€. ich habe das Hotel darüber informiert, dass ich mit Hund anreise und an der World Dog Show teilnehme. Bei der Ankunft musste ich dem Hotel noch extra Geld bezahlen. Auf die Mail die ich an das Hotel gerichtet habe ha niemand davon etwas gesagt das das zur WDS teurer ist. Es waren mehr als 200,00€ ich finde das unkorrekt.
Stayed 7 nights in Apr 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Niente/Nothing The staff was unable to speak even a basic English. The hotel doesn’t have any restaurant or bar and is located far from Shanghai city center and also far from Pudong airport.
Stayed 8 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
上海ディズニーに行く方にオススメ
家族4人で、2部屋とバスルームも2つあり ベッドもキングサイズのようで広々と快適でした。フロントは中国語のみで、スマホアプリのグーグル翻訳でお互い会話出来ました。 上海ディズニーの無料送迎バスの予約は前日チェックイン時に出来ました。引き換え券のような紙に、時間を書いてくれます。 バスの時間は、早朝7:30、8:30に2回、帰りは20:30、21:30、2回で微妙に時間が変わりましたが、教えてくれました。帰りのバスは朝停めた駐車場と同じ場所でした。 ホテル付近には、ショッピングモールなどは無いですか、食事が出来るお店が並び中華屋さんや、食品スーパーはありました。 移動は、タクシーだけだと思います。
Stayed 2 nights in Jan 2019

6/10 Okay

Rainbow

Liked: Cleanliness, staff & service
チェックイン時に予約データが見つからなかったようでとても時間がかかった。従業員の方々は一生懸命対応してくれたと思う。Expediaとのシステムの問題か。簡単な内容は伝えられるが予約内容詳細を、現地言語で表示できるサービスが欲しい。例えばデラックススイートの表現は多様のようで日本語のスマホ画面を見せてもわからないし、翻訳ソフトでも正確には伝わらない。
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

kazkomatz, Hyogo, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
豪華で綺麗なホテル
ディズニーランド目的で2泊しましたが、送迎シャトルバス３０分程の距離なので、ディズニーランドだけに行く人にはお勧めです。浦東空港への送迎シャトルバスもありました。両方共にフロントでの予約が必要ですが、中国語以外は通じる気配もありませんでした。室内にも最低限必要なものは揃っていますし、コストパフォーマンスの高いホテルだと思います。ロケーションは悪く、地下鉄の駅もありません。タクシー利用の方は、空港も近いしお勧めできます。