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"I booked this trip to surprise my partner for his birthday, he has been in travel for over 40years I was hopeful that I could impress him. On arrival the member of staff was not very welcoming, I was handed the key fob, sign this form pay the tax, off you go. No information re breakfast where it was served plus times, as a result we ate out. Our room was as expected, very clean, quite small. The view was stunning, next to the window hung a curtain that covered the rest of the wall, on pulling it back I expected another window, no window ! not sure why the curtain was there. Shame the hotel didn’t acknowledge my partner’s birthday, a simple card would have been appreciated. I would recommend the hotel only if I could guarantee the attitude of the staff was improved "

"Clean and spacious "

"Well located. Great breakfast"

"This place is a scam! The staff told us breakfast was included and then charged us $85. When I spoke with the manager she said she couldn't confirm what her staff said so there is nothing she could do. The pictures of the pool and spa online are completely misleading. It is gross. We walked in and walked right back out. DO NOT STAY HERE!"

"Friendly and helpful staff, clean room, great location in walkable distance to old city and modern shopping."

"Very nice hotel in very convenient location. Easy to get around lots of good restaurants around . Parking was pretty easy "

"Great location near train and bus station. Staff was very friendly and helpful. Clean and comfortable room."

"Fantastic value for money. Very happy with our stop over choice enroute to the 3 valleys fo skiing! "

"Magnificent views of the lake. Clean spacious rooms. Very friendly staff. The walk to town along the lake shore is fantastic "