Serene Lake Hotels, Chiang Mai

"Although an older resort, the staff here were amazingly kind and helpful. That’s truly what makes a stay more enjoyable. The bathrooms need regrouting as it’s showing mold marks around shower. If you’re a little heavier set, the shower enclosure may feel claustrophobic. Be careful with their elevated Bathtub, I slipped a few times and could be dangerous for adults or children. Some one may get hurt while on vacation. Older bathrooms needs remodeling but that’s not staff fault, it’s owners need to update. However the staff did their best to clean and maintain older premises. The actual room was very spacious for the price and loved the access to beautiful plants outside our room. Staff are amazing with response time, etc. Breakfast was available daily and an extra plus for convenience. Location was in the heart of everything! Great walkability & accessibility. Pool access was very tight as well and tiles were slippery but clean. Water temp was a great way to cool off from May temp humid & heat. Excursions were booked accordingly with front desk gals. They were very helpful and accommodating. Thankful for amazing people because they made it bareable for the slight uncomfort of older resort. However for the price, it’s a good value for Chiang Mai Thailand! Thank you for a wonderful stay."

"Love the boutique concept at this hotel. Clean room. Great breakfast, attentive staff. Really good experience- vs big brand hotels. "

"Laundry service excellent"

"Great location and nice staff "

"Everything was good. The breakfast was great."

"Great friendly and very helpful staff. You can’t ask for more. We will most likely come back!"

"Room was clean and cozy, very quiet as well - we didn’t hear noise from the hallways at all during our stay! Breakfast was great with an omelette/egg station cooked to order and some western options as well as excellent Khao Soi one particular morning. Pool area was small, clean, and quiet and the shaded areas were phenomenal when we needed a break from the heat. Free bicycle rentals to use when we wished, what a nice perk. The best part about this place was the people - everyone was so kind and helpful and went above and beyond. I had come to the front desk to ask for bandaids and was sat down and fully patched up right there! Did not expect that but staff absolutely went above and beyond taking care of us. Would absolutely stay here again when in Chiang Mai next."

"The room was very clean and comfortable. The breakfast was excellent with a good variety! And the dim sum buffet lunch was delicious! The staff were courteous and helpful. And the location is great and convenient! Will definitely stay at this hotel again!"

"The buffet breakfast was very good , poolside had good sitting and eating area"