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Reviews of The Amala Boutique Retreat

4.5 out of 5
The Amala Boutique Retreat
Jalan Kunti 108, Seminyak, Bali

Reviews

9.4

Exceptional

Rating 10 - Excellent. 118 out of 173 reviews" "
Rating 8 - Good. 47 out of 173 reviews" "
Rating 6 - Okay. 6 out of 173 reviews" "
Rating 4 - Poor. 1 out of 173 reviews" "
Rating 2 - Terrible. 1 out of 173 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

eileen

Stayed 1 night in Apr 2024

10/10 Excellent

Rawaida

Stayed 5 nights in Dec 2023
Response from Roy CGM on 14 Jan 2024
Dear Rawaida, Thank you for your kind review and for your patronage. We hope to be able to host you again. Kind regards, Roy Suer Cluster General Manager & The Amala Family

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great service & wonderful outdoor space and plunge pool with our villa stay
Stayed 2 nights in Oct 2023
Response from Roy on 22 Oct 2023
Dear Colleen, Warm greetings from The Amala in Seminyak! Thank you for your kind review and for your patronage. It has been lovely meeting you at The Amala. We are delighted to read you enjoyed our Balinese hospitality and the Estate! We hope to be able to host you again. Once again, thank you for staying with us! Kind regards, Roy Suer Cluster General Manager & The Amala Family

8/10 Good

kelvin

Liked: Cleanliness, staff & service
Ok at a good price
Location was ok, we walked a bit but also used grab. When I first entered it was probably the only place in Bali where there wasn’t someone sweeping leaves, so appeared a little untidy- especially considering multiple staff with brooms & buckets walked by. Pool villa looked lovely. Outside furniture wasn’t the most comfortable for relaxing on. No cushions on sun beds, just the plastic. Breakfast sounds great but the juices were very watered down, food was fine. A BIG consideration for anyone booking here is the beds- they look beautiful, they are comfortable, but they are very very low, so could be difficult to get out of. Overall it was a low end 4 star experience.
Stayed 2 nights in Jun 2023
Response from Roy Suer on 29 Jun 2023
Dear Kelvin, Thank you for your kind review. It is wonderful to read that you had a good time with us at The Amala. We would be delighted to welcome you back again soon. Once again, thank you for staying with us! Kind regards, Roy Suer & The Amala Family Cluster General Manager

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Roy on 14 Apr 2023
Dear Tracey, Warm greetings from The Amala in Seminyak! Thank you for your kind review. We would be delighted to welcome you back again soon. Once again, thank you for staying with us! Kind regards, Roy Suer & The Amala Family Cluster General Manager

10/10 Excellent

Madhav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, will definitely be coming back
Stayed 7 nights in Mar 2023
Response from Roy on 2 Apr 2023
Dear Madhav, Warm greetings from The Amala & The Amala Estate! Thank you for your wonderful review and for your kind patronage. We are glad you enjoyed our Balinese hospitality in Seminyak, I appreciate your kind review. We would be delighted to welcome you back again soon. Once again, thank you for staying with us! Kind regards, Roy Suer & The Amala Family Cluster General Manager

10/10 Excellent

glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was like an oasis in the middle of chaos. Staff were very friendly and attentive, meals were delicious and the scenery was perfect. Would highly recommend to anyone trying to avoid the hustle and bustle of downtown Seminyak. Glen Field
Response from Roy on 29 Dec 2022
Dear Glen, Warm greetings from The Amala & The Amala Estate! Thank you for your wonderful review and for your kind patronage. We are glad you enjoyed our Balinese hospitality in Seminyak, I appreciate your compliments on our team. We hope to be able to welcome you back one day. Once again, thank you for staying with us! Kind regards, Roy Suer & The Amala Family Cluster General Manager

8/10 Good

Shantilal

Stayed 1 night in Oct 2022
Response from Roy Suer on 6 Oct 2022
Dear Shantilal, Warm greetings from The Amala & The Amala Estate! Thank you for your kind review and for staying with us. We are glad you enjoyed our Balinese hospitality in Seminyak. We hope to be able to welcome you back one day. Once again, thank you for your review. Kind regards, Roy Suer & The Amala Family Cluster General Manager

10/10 Excellent

Klara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique,just a good old friendly balinese hospitality
Stayed 4 nights in Sep 2022
Response from Roy Suer on 3 Oct 2022
Dear Klara, Warm greetings from The Amala & The Amala Estate! Thank you for your review and for your kind patronage. We are glad you enjoyed our Balinese hospitality in Seminyak. We hope to be able to welcome you back one day. Once again, thank you for your review. Kind regards, Roy Suer & The Amala Family Cluster General Manager

10/10 Excellent

Dominique

Stayed 2 nights in Aug 2022
Response from Team Amala on 5 Sept 2022
Dear Dominique, , Greetings from The Amala. Thank you for your kind review. Glad you heave enjoyed your stay with us. Kind regards Team Amala.

8/10 Good

Darren Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the experience was good, the pool let the place down as it was green around walls and was a a bit tired looking. There were a lot of mozzies around the outdoor area. The staff were very friendly and helpful. I would go back again as it was in a nice quiet area.
Stayed 7 nights in Jul 2022
Response from Team Amala on 5 Sept 2022
Dear Darren, Greetings from The Amala. Thank you for your kind review. Glad you heave enjoyed your stay with us. The pool issues mentioned has been duly addressed. Thank you so much. .Thanking you once again for your kind patronage. and hope to host you again. Kind regards Team Amala.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall vibe was peaceful . Staff's attention to detail and us as customers.
Stayed 4 nights in Jan 2020
Response from Roy Suer on 22 Apr 2021
Thnak you very much for your kind review! We look forward to welcome you back!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice hotel but staff service was exceptional.
Stayed 7 nights in Nov 2019
Response from Roy on 12 Dec 2019
Dear guest, Warm greetings from The Amala! Thank you for your review and for your kind patronage. We are glad you enjoyed the indeed great location in Seminyak and that the team could create lasting memories. We hope to be able to welcome you back one day. Once again, thank you for your review. With PassionForLife, Roy & The Amala Family General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just as described!
A wonderful stay at The Amal in Bali - couldn't have been more perfect.
Stayed 6 nights in Oct 2019
Response from gitok on 22 Oct 2019
Dear beloved guest, Greetings from The Amala! Thank you for your gorgeous review. It is a pleasure to read you had such a great time at The Amala and that you enjoyed your villa that much. We are proud to read your positive comments you have experienced at The Amala. Once again thank you very much, We hope to have the chance to welcome you again at The Amala so you can keep exploring the beauties of Bali. With PassionForLife, Gitok & The Amala Family Operations Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Amala are incredibly friendly and service was exceptional. We were treated very well during our stay, and little details were looked after without us needing to ask. The service was very attentive. The gardens are beautifully maintained and we felt as if we were in our own sanctuary. Food was clean and delicious. The Spa provided one of the best massages we have ever had. Quiet and serene atmosphere - almost no guest noise at all. Highly recommend.
Stayed 7 nights in Sep 2019
Response from gitok on 16 Oct 2019
Dear Beloved Guests, Greetings from The Amala! Thank you for your gorgeous review. It is a pleasure to read you had such a great time at The Amala and that you enjoyed our friendly service and facilities that we provide at the Amala . We are proud to read your positive comments about our Spa and our Food that you have experienced. Many thanks for your special mention to all of our family member ( how we address our staff). This review will motivate us all to keep our standards of services well maintained. Once again thank you very much, We hope to have the chance to welcome you again at The Amala so you can keep exploring the beauties of Bali. With PassionForLife, Gitok & The Amala Family Operations Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxed atmosphere and the staff were happy to accommodate all our needs during our stay
Stayed 7 nights in Aug 2019
Response from gitok on 2 Sept 2019
Dear Beloved guest, Warm greetings from The Amala! Thank you for your great review and it is so pleasing to know your appreciation for our Staff who are so obliging and assisted you in every way they can to ensure you enjoy a wonderful experience. Once again, thank you for the wonderful encouraging comments and we look forward to welcoming you back soon. With PassionForLife, Gitok Edward & The Amala Family Operations Manager

8/10 Good

Jerry, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in the Spa villa. Bath salts, herbal bath sachet and bath oils were provided which was perfect with the tub. Shower had a steam option. Beds were comfortable and there was surprisingly no mosquitoes in the villa - very impressed considering how much we have been bitten on the trip. Complimentary breakfast that you have to call in and book your options the night before. Very extensive breakfast selection that will start your morning right. It will be served to the room and you can enjoy it in the comforts of your pajamas. Complimentary airport shuttle service was provided. We came from another villa in the Seminyak area and they picked us up in the morning. Additional charges apply if you require a pick up outside Seminyak, Legian, or Kuta area. Our airport shuttle when departing was late for half an hour per scheduled timing as it was serving another guest prior. There was a complimentary shuttle to places in the area but we didnt enjoy any of that as they were all occupied at various timings. The only comment was that the property was a little aged which can be seen on the walls and floors. Also, not sure if it's because we stayed only one night, the service was good but felt like other guests were served more hospitably. The property had many Japanese guests which perhaps was a tour or package arrangement and felt like preferential treatment was given. Nevertheless, a great stay. But given the steep price (S$350/N in Apr), may not stay again.
Stayed 1 night in Apr 2019
Response from gitok on 26 Aug 2019
Dear Jerry, Greetings from the lovely The Amala! I am delighted to learn that you had most enjoyable stay at The Amala. We appreciate your comments stating all the advantages when staying with us and enjoyed the food and the breakfast in the morning. We are very grateful as well about you sharing with us the minor points about the property look aged, where we could improve, for sure we will continue to do our maintenance to make the property look better. In regards of your feelings that we served you differently, actually we are all never make any different to all of our guests. We treat all off our guest as a VIP does not matter they stay only one night or a week. Once again, thank you very much. We hope to have the chance to welcome you again at The Amala so you can keep exploring the beauties of Bali. With PassionForLife, Gitok & The Amala Family Operations Manager

10/10 Excellent

Denisa, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Amala is a beautiful and intimate property that really takes care of their guests. The staff knew us by name and there wasn’t a time where we weren’t greeted when we entered a room. The breakfast was very good, as well. My husband and I enjoyed our stay here.
Stayed 7 nights in Jul 2019
Response from gitok on 31 Jul 2019
Dear Denisa, Greetings from lovely Bali! Thank you very much for your great feedback and for sharing your recent experience at The Amala. Your words are very rewarding and, as such, I will share them with the team which will take them as a fantastic motivation to keep up delighting all our guests. It is so pleasing to know your appreciation about our breakfast and also for our family members who are so obliging and assisted you in every way they can to ensure you enjoy an wonderful experience. Once again, thank you very much. We hope to have the chance to welcome you again at The Amala soon. With PassionForLife, Gitok Edward & The Amala Family Operations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from gitok on 11 Jul 2019
Dear beloved guest, Thank you for taking the time to rate us , it is much appreciated. We looking forward to welcome you again soon. With PassionForLife Gitok & The Amala family Operations Manager

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay in Seminyak
Excellent time at the Amala. The staff were extremely helpful and breakfast was great. Our pool villa was very clean and spacious. Thanks for a great stay, would recommend the floating breakfast.
Stayed 4 nights in Jun 2019
Response from gitok on 25 Jun 2019
Dear Hannah, Greetings from lovely Bali! Thank you very much for your great feedback and for sharing your recent experience at The Amala. Your words are very rewarding and, as such, I will share them with the team which will take them as a fantastic motivation to keep up delighting all our guests. It is so pleasing to know your appreciation for our family members who are so obliging and assisted you in every way they can to ensure you enjoy an wonderful experience. Once again, thank you very much. We hope to have the chance to welcome you again at The Amala soon. With PassionForLife, Gitok Edward & The Amala Family Operations Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable, Clean, Central
The villa is clean, comfortable with good service. Our stay was pleasant, and the location worked well. The main pool isn't great, but villas have small private pools which are nice (nit Fabulous). All in all a good stay.
Stayed 2 nights in May 2019
Response from gitok on 8 May 2019
Dear Beloved Guest! Greetings from the lovely The Amala! Highly appreciated that you shared your great experience and enjoyed your stay at The Amala. It is a pleasure to learn how delighted you were with the villa and location. We are very grateful as well about you sharing with us the minor points about our main pool where we could improve. Once again, thank you very much. We hope to have the chance to welcome you again at The Amala so you can keep exploring the beauties of Bali. With PassionForLife, Gitok & The Amala Family Operations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best villa ever
Every thing was amazing, from the staff to the amenities. Super friendly people. Will give you a ride anywhere in town for free and recommendations on what to do and where to go.
Stayed 4 nights in Apr 2019
Response from gitok on 22 Apr 2019
Dear beloved guest, Greetings from Sunny Bali! On behalf of our family at The Amala, please accept our sincere thanks and gratitude for sharing your amazing experience with us. I am delighted to learn that you have an amazing experience with us and I hope you are looking forward to visiting us again soon. With PassionForLife, Gitok & The Amala Family Operations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can't recommend this place enough, it was an absolutely amazing experience having the privilege to stay at this beautiful hotel. Every detail was so thoughtful, sustainable, environmentally conscious, peaceful and serene. The welcome massage was lovely, and our discounted honeymoon massage was absolutely incredible. The staff was unbelievably kind and caring, and always available. We woke up excited every morning to have a delicious and healthy array of breakfast dishes every morning (strawberry pancakes are a must!). There was complimentary yoga in the morning and evening was really unique, we learned so much about yoga, bali and medication. The room was a dream (we splurged for the private pool and will never regret it), it was just incredible, from the private pool that always had flowers in it from the tree above, to the relaxing outdoor tub, and the MOST comfortable bed. We will never forget this place and will definitely come back soon!
Stayed 6 nights in Mar 2019
Response from gitok on 22 Apr 2019
Dear Guest, I wish to thank you for sharing your blissful stay at The Amala with us. We highly appreciate your lovely words and the through description of your experience at The Amala. It is a pleasure to learn how delighted you were with the food, massage, and the service and how much you enjoyed the facilities the hotel has to offer. Once again, thank you for the wonderful encouraging comments and we look forward to welcoming you soon. With PassionForLife, Gitok & The Amala Family Operations Manager

8/10 Good

E., Hong Kong

Liked: Cleanliness, staff & service, amenities
Advantages: 1. Free airport transfer 2. Room requests met , i.e. request for better insect control 3. Friendly staff (very friendly!!) 4. Optional yoga classes, some free Disadvantages: 1. If it's rainy season, you'd be in for a shock given the room layout means rain water will make the interior wet. White marble flooring only made it more slippery and hard to detect water gathered. 2. Wooden floors inside rooms also slippery and accident-prone as it was in our case 3. Owner happened to be on site and she could learn a lesson on customer service, not demand guests to tell her where we want to go. She can ask nicely, upon making herself known, not just randomly charge into a family conversation. 4. Price point
Stayed 3 nights in Apr 2019
Response from gitok on 2 May 2019
Dear E, Greetings from the lovely The Amala! Highly appreciated that you shared your great experience, our friendliness and genuine hospitality. It is a pleasure to learn how delighted you were with the resort facilities and how much you enjoyed the yoga classes. I am delighted to learn that you appreciated the small details we provide to our guests to accomplish our high customer service standards. We are very grateful as well about you sharing with us the points where we could improve and become our serious consideration. Once again, thank you very much. We hope to have the chance to welcome you again soon. With Kind regards, Gitok & The Amala Family Operations Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from gitok on 22 Apr 2019
Dear beloved guest, Thank you for taking the time to rate us , it is much appreciated. Looking forward to welcome you again soon. With PassionForLife, Gtiok & The Amala family Operations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Calm haven - super staff and excellent service. Lots of little extras like yoga class and airport pick up.. looking forward to going back
Stayed 1 night in Jan 2019
Response from gitok on 7 Feb 2019
Dear beloved guest, Greetings from the Island of Gods! Thank you very much for your five stars rating and great feedback on your experience at The Amala. We are glad to hear that you enjoyed your stay with us. We would love to welcome you back in the near future. With PassionForLife, Edward & The Amala Family Operations Manager

8/10 Good

Verified traveller

Liked: Staff & service
Didn't like the outdoor washrooms. Otherwse, quite a unique expericnce.
Stayed 2 nights in Jan 2019
Response from Edward on 24 Jan 2019
Dear Guest, Thank you very much for your fantastic review. My apologies though to read that you did not like the outdoor washrooms and make you feel discomfort during your stay. We are definitely addressing the matter for future improvements. Thanks again and please let me know if you are coming back to Bali, I would love to welcome you back in the near future. Kindest regards, Gitok Edward & The Amala Family Operations Manager

10/10 Excellent

Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perhaps the best hotel stay I have ever had! The staff where amazing and my whole time at The Amala was a dream! I felt like i was at home! and loved that there where no crazy hotel prices! To do laundry was nice and fair! Thank you.
Stayed 9 nights in Dec 2018
Response from Marta Abril on 14 Jan 2019
Dear Han, Sunny greetings from The Amala! On behalf of our family at The Amala, please accept our sincere thanks for your kind comments. Your praises about our facilities and lovely family are highly appreciated and we are super happy that you found your cozy home within Seminyak. Looking forward to see you back soon. With PassionForLife, Marta & The Amala Family Operations Manager

10/10 Excellent

Lauren, Courtenay, BC, Canada

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The personal pool for our suite - “room” doesn’t capture the living space - was a treat and a great visual. The staff knew us by name immediately. Food and drink were excellent. Service, including transportation, second to none.
Stayed 3 nights in Dec 2018
Response from Marta Abril on 14 Jan 2019
Dear Lauren, Thank you so much for choosing The Amala. We truly appreciate your review and kind comments about F&B options and our lovely family. We are looking forward to welcome you again at your home away from home. With PassionForLife, Marta & The Amala Family Operations Manager

10/10 Excellent

Philip, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Very comfortable stay. An oasis of calm in the very busy surroundings of Seminyak. Spa treatments were superb. Deluxe rooms were rather small.
Stayed 3 nights in Dec 2018
Response from Marta Abril on 29 Dec 2018
Dear Philip, Greetings from Sunny Bali! On behalf of our family at The Amala, please accept our sincere thanks and gratitude for sharing your amazing experience with us. I am delighted to learn that you have an amazing experience with us and I hope you are looking forward to visiting us again. I would recommend you to try one of our lovely private pool villas next time. We cannot to wait to welcome you back soon. With PassionForLife, Marta & The Amala Family

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018
Response from Marta Abril on 29 Dec 2018
Dear beloved guest, Thank you for taking the time to rate us with full marks, it is much appreciated. Looking forward to welcome you again soon. Best regards, Marta & The Amala family Operations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is absolutely kind and friendly. The property is a comfortable and clean boutique. I recommend the villa with a personal pool.
Stayed 3 nights in Oct 2018
Response from Marta Abril on 29 Dec 2018
Dear beloved guest, Greetings from the lovely The Amala! I am delighted to learn that you have an amazing experience with us and you enjoyed your stay at one of our private pool Villas. Thank you for the wonderful encouraging comments and recommending our hotel when in Bali. We would love to welcome you again very soon. Warmest regards, Marta & The Amala Family Operations Manager

10/10 Excellent

niall

Amazing spa location with the added bonus of a local shuttle service. Pure luxury and we’re delighted to be upgraded on our arrival. Staff are extremely helpful and couldn’t do enough for us
Stayed 2 nights in Nov 2018
Response from Marta Abril on 29 Dec 2018
Dear Niall, Thank you very much for choosing The Amala for your stay in Seminyak. Highly appreciated that you shared your great experience with us and we are happy to read that you enjoyed our excellent service and location in the middle of the most vibrant area in Bali. We look forward to host you again someday in the future. With PassionForLife, Marta Abril Operations Manager & The Amala Family

10/10 Excellent

Vanesa, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service, delicious food, beautiful hotel. Highly recommend!!!
Stayed 6 nights in Oct 2018
Response from Marta Abril on 15 Nov 2018
Dear Vanesa, Greetings from the Island of Gods! I am delighted to learn that you had most enjoyable stay at The Amala. We appreciate your comments about our lovely grounds, the service provided and the quality of food. We are looking forward to your next visit which we hope will be sooner than later. With PassionForLife, Marta & The Amala Family Operations Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is amazing and the staff are wonderful, nothing too much trouble for them at any time of day. The hotel is set just off the busy highway so not a lot of taxi drivers knew where it was so we had to use our phone sat nav to direct them. Hotel is set back from main beach (25minute walk). We had a lot of problems with mosquitoes so be prepared and take plenty of precautions.
Stayed 7 nights in Oct 2018
Response from Marta Abril on 15 Nov 2018
Dear guest, Greetings from Sunny Bali! On behalf of The Amala family, please accept our sincere thanks and gratitude for sharing your amazing experience with us. It is so pleasing to know your appreciation for our family members who are so obliging and assisted you in every way they can to ensure you enjoy a wonderful experience. I am delighted to learn that you have an amazing experience with us and you enjoyed our unbeatable location. We cannot wait to welcome you back soon With PassionForLife, Marta & The Amala Family Operations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and thoughtful staff. Excellent spa and massage services. Customized services. Beautiful premises. Fresh food and delicious.
Stayed 2 nights in Oct 2018
Response from Marta Abril on 2 Nov 2018
Dear beloved guest, Sunny Greetings from Bali! Thank you so much for sharing your experience with us and your kind words about The Amala. Your comments about our lovely family members are highly appreciated. I am utterly satisfied to read your comments also about the excellent Spa experience you had with us. We hope to have the pleasure to welcome you again for another memorable vacation in Bali. With PassionForLife, Marta Abril Operations Manager & The Amala Family

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden resort tucked away in the heart of Semiyak
Fantastic stay. Staff was very helpful and arranged a number of cooking classes and snorkeling. Free airport shuttle as well!
Stayed 3 nights in Sep 2018
Response from Marta Abril on 2 Nov 2018
Dear David, Greetings from the Island of Gods! I am delighted to learn that you had most enjoyable stay at The Amala. It is so pleasing to know your appreciation for our family members who are so obliging and assisted you in every way they can to ensure you enjoy a wonderful experience. We are looking forward to your next visit which we hope will be sooner than later. With PassionForLife, Marta & The Amala Family Operations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment on arrival to leaving the resort, the Amala presented us with nothing but A* service. The private room and pool area that were given were incredible, spotlessly clean, with fantastic service on demand. Yoga every morning was a joy to be a part of due to the experienced staff and the food, exquisite! All in all, the service, the presentation and the resort was nothing less than fantastic. Keep it up The Amala, we will see you again soon!
Stayed 4 nights in Oct 2018
Response from Marta Abril on 2 Nov 2018
Dear Guest, I wish to thank you for sharing your blissful stay at The Amala with us. We highly appreciate your lovely words and the thorough description of your experience at The Amala. It is a pleasure to learn how delighted you were with the food and the service and how much you enjoyed the facilities the hotel has to offer. Once again, thank you for the wonderful encouraging comments and highly recommending our charming hotel when in Bali, the best reward is knowing that you will definitely be back. With PassionForLife, Marta & The Amala Family Operations Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel outside the main busy seminyak town, walking distance to the beaches/Square. Amazing breakfasts and lovely staff.
Stayed 5 nights in Aug 2018
Response from Agung on 14 Sept 2018
Dear Beloved Guest, Thank you very much for your Feedback posted on Expedia! It is a great pleasure to host you at The Amala, your cozy home in Bali. Do not hesitate to contact me or any of our Family members at the Front Office for any assistance during your stay. We wish you a delightful stay in the Island of Gods! With kindest regards, Agung & The Amala Family Rooms Division Manager

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2018
Response from Marta Abril on 23 Aug 2018
Dear Amala guest, Thanks very much for your full marks rating. We truly appreciate your feedback and we hope to see you again in Bali. With PassionForLife, Marta &The Amala Family Operations Manager

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
As always the Amala proved itself to be the very best place to stay in Seminyak.
Stayed 1 night in Jul 2018
Response from marta on 17 Aug 2018
Dear Michelle, Thank you so much for your lovely review about your experience at The Amala. We are so happy that you chose us as your home away from home and we cannot wait for you to come back. With PassionForLife, Marta & The Amala Family Operations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Marta Abril on 26 Jun 2018
Dear beloved guest, Thank you for your full marks rating. We highly appreciate it. With PassionForLife, Marta & The Amala Family Operations Manager

8/10 Good

Kathy, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a quaint boutique hotel. We had the spa villa room, which was nice. The steam shower was an added bonus! The all you can eat breakfast was amazing and the other food we ordered from the restaurant was really good too. All of the staff were amazing, very helpful and welcoming. The staff arranged for us to have a driver for the day, and our driver Harry was fantastic! We ended our stay with amazing massages!
Stayed 2 nights in Jun 2018
Response from Marta Abril on 15 Jun 2018
Dear Kathy, Thanks very much for your recent feedback! We are delighted to learn that you enjoyed the facilities at your Spa Villa and the wide selection of our breakfast a la carte. It is so pleasing to know your appreciation for our family who are so obliging and assisted you in every way they can to ensure you enjoy a wonderful experience and you felt at home away from home at all times. Once again, thank you for the wonderful encouraging comments which will only motivate our team to strive for further excellence. We look forward to host you again someday in the future. With PassionForLife, Marta & The Amala Family Operations Manager

10/10 Excellent

Brianna, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole experience from the airport pick up to my drop off was fantastic. A gorgeous private villa surrounded with water in the heart of Seminyak. As a solo traveller I couldn’t rate it highly enough. The staff were so lovely and would go above and beyond to make it such a special stay. Yoga offered daily in a private studio, cooking classes. Gorgeous ambience. The place was amazing. Well done and Thank you!
Stayed 1 night in May 2018
Response from Marta Abril on 15 Jun 2018
Dear Brianna, Sunny greetings from The Amala! On behalf of our Team at The Amala, please accept our sincere thanks for your kind comments. Your comments about our facilities and lovely family are highly appreciated and we are super happy that you found your cozy home within Seminyak. Looking forward to see you back soon. With PassionForLife, Marta & The Amala Family Operations Manager

10/10 Excellent

Richard, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning villa
I stayed here for 3 nights and would love to have had time to stay for more. Fantastic staff, wonderful view from the main hotel pool and a really nice villa with private pool. Highly recommended.
Stayed 1 night in May 2018
Response from Marta Abril on 15 Jun 2018
Dear Richard, Greetings from sunny Bali! Thank you for your kind feedback! Please note that we truly appreciate your comments and we are sorry for our late reply. You will be glad to know that we will have new menus next time you visit your hidden paradise at the heart of Seminyak. We are looking forward to host you again. With PassionForLife, Marta & The Amala Family Operations Manager

10/10 Excellent

Pam , Boston area

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond amazing!!!
I was here for a quick weekend in between business trips and so happy I chose the Amala! It was very relaxing, staff was incredibly helpful, breakfast was delicious, and my room...I felt like I was on my honeymoon! I took photos and video to share. Can’t recommend this enough. It made my trip to Bali a trip I’ll never forget.
Stayed 2 nights in Apr 2018
Response from Marta Abril on 8 May 2018
Dear Pam, Greetings from the Island of Gods! On behalf of our Family at The Amala, please accept our sincere thanks and gratitude for sharing your amazing experience with us. I am very glad to see how much you enjoyed the facilities, services and activities available in this little piece of paradise set amidst the exciting and vibrant Seminyak We are already looking forward to welcome you again in your home away from home! With PassionForLife, Marta & The Amala Family Operations Manager

8/10 Good

HANNA

Liked: Cleanliness, staff & service, property conditions & facilities
만족합니다!
빌라에서 허니문으로 3박 묵었는데 직원들은 친절하고 고객 니즈를 잘 귀기울여준다. 조식도 맛있다. 다만 우리 방에서 검은 모래가 물에섞여나와 씻기가 불편했고 컴플레인 2틀만에 다른방으로 옮겨주었다. 스미냑스퀘어 등 가까운거리에 쇼핑센터가 있고 전체적으로 만족한다
Response from Marta Abril on 5 Apr 2018
친애하는 한나, The Amala의 인사말! The Amala에서의 경험에 대한 큰 피드백에 감사드립니다. 우리는 당신이 쇼핑 지역과 레스토랑과 매우 가까운 아침 식사와 위치를 좋아했음을 기쁘게 생각합니다. 물 속에있는 검은 모래에 대해 듣고 유감스럽게 생각합니다. 엔지니어링 부서에서 파이프가 열악한 상태인지 확인하여 기상 이변이 다시 발생하지 않도록하십시오. 우리는 귀하의 의견에 감사 드리며 다시 한 번 감사드립니다. 그리고 우리는 Amala에서 다시 당신을 환영 할 것을 고대합니다. PassionForLife를 통해, Marta & Amala 가족 작업 관리자

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with personalized service.
The staff were very professional and accommodating. The hotel was like a home away from home. One of our best stays!
Stayed 4 nights in Mar 2018
Response from Marta Abril on 5 Apr 2018
Dear guest, Greetings from lovely Bali! On behalf of our Team at The Amala, please accept our sincere thanks and gratitude for sharing your amazing experience with us. It is so pleasing to know your appreciation for our Staff who are so obliging and assisted you in every way they can to ensure you enjoy a wonderful experience and you felt at home away from home at all times. Once again, thank you for the wonderful encouraging comments which will only motivate our team to strive for further excellence. We look forward to host you again someday in the future. With PassionForLife, Marta & The Amala Family Operations Manager

8/10 Good

Frances , Melborne

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not sure i would recommend
fell over on uneven footpath first night , breaking my camera, which was a bummer. my fault as taking photos but shame about walkway. couldn't use my out door shower, used hand basin in my deluxe room, as lots of WORMS come out of surrounding stones when water on.Harmless but gross.Staff attempted to solve problem BUT didn't. outdoor life in the tropics. !!!
Stayed 3 nights in Jan 2018
Response from Marta Abril on 27 Mar 2018
Dear Frances, Greetings from lovely Bali! On behalf of our Team at The Amala, please accept our sincere thanks and gratitude for sharing your amazing experience with us. I am delighted to receive such feedback which confirm that our Family members passion for service, dedication to work and true commitment to make all our guests feel like at home has such a positive result. Also you will be happy to hear that after the big rains and the following action of our preventive pest control plan, we do not have any more worms. We do appreciate your comments and once again, thank you and we look forward to welcoming you again at The Amala. With PassionForLife, Marta & The Amala Family Operations Manager

10/10 Excellent

BP, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff - helpful , friendly and professional. Spa - highly recommended Villa - clean , quiet, nice ambience .
Stayed 3 nights in Jan 2018