3 restaurants, breakfast, lunch, dinner served; American cuisine
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Reviews of Rocky Crest Golf Resort

4 out of 5
Rocky Crest Golf Resort
RR#1 Hamer Bay Road, Seguin, ON

Reviews

7.8

Good

Rating 10 - Excellent. 77 out of 248 reviews" "
Rating 8 - Good. 99 out of 248 reviews" "
Rating 6 - Okay. 49 out of 248 reviews" "
Rating 4 - Poor. 13 out of 248 reviews" "
Rating 2 - Terrible. 10 out of 248 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

ALTAF, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We were charged for full resort fee per night while majority of the amenities were not ready for use even. Otherwise all good.
Stayed 2 nights in May 2024
Response from Milenka on 23 May 2024
Hello dear!We are really sorry you could not enjoy the amenities, we were just opening that weekend. If you had informed us at that time, we would do something for you.We hope to see you again so you can enjoy the swimming pool and the hot tub.

10/10 Excellent

Anuradha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best experiences we had. Truly enjoyed the place.
Stayed 1 night in May 2024
Response from Jack on 16 May 2024
We appreciate the outstanding review and are so happy to hear you enjoyed your time here at Rocky Crest!

10/10 Excellent

Eugene

The staff was very informative and went the extra mile when we required any services. Great place to stay and relax!!!!!
Stayed 2 nights in Oct 2023

8/10 Good

Darren

Liked: Staff & service
Stayed 2 nights in Oct 2023

8/10 Good

Patrick

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Nice family resort to enjoy the outdoors
This resort is dated as other reviews have suggested, the rooms need some updating, carpeting should definitely be replaced and bathroom. The amenities are really nice however, the lake, docks, tennis courts, restaurants and bonfires made the trip. I would recommend this resort if you are going to be spending most of your outdoors enjoying the gorgeous nature that surrounds you.
Stayed 3 nights in Oct 2023

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stay in the room Because the weather was raining and cold, lucky I ordered a lakeview room,
Stayed 1 night in Oct 2023

6/10 Okay

jp

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Loft
Stayed 1 night in Oct 2023

6/10 Okay

Peter

Travelled with partner
Disliked: Amenities, property conditions & facilities
Not worth critiquing
Stayed 2 nights in Oct 2023

10/10 Excellent

Harmanjot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Nina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
.
Stayed 2 nights in Oct 2023

10/10 Excellent

Nancy, PORT DOVER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's been a few years since we stayed at the Rocky Crest and we had forgotten what a great place it is! We really enjoyed our stay. Loved the wood fireplace, the kitchen facilities, great view and the restaurant. The food was excellent and the service was great!
Stayed 1 night in Oct 2023

8/10 Good

Marium

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake view
Stayed 1 night in Oct 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Sep 2023

2/10 Terrible

Sam

Stayed 2 nights in Sep 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and lovely views
Stayed 2 nights in Aug 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

4/10 Poor

faina

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
For 2 bedroom ( 6 ppl. ) 1 bathroom it’s not enough Pillows are horrible TV wasn’t working ( it was fixed fast) Clock and light wasn’t working in a second bedroom It’s more like 3 star hotel. Property is good! Restaurant for breakfast wasn’t good and overpriced
Stayed 2 nights in Sep 2023

4/10 Poor

CHONGSON

Need to be maintained. Lights are broken in the kitchen
Stayed 1 night in Aug 2023

2/10 Terrible

Constance

Stayed 1 night in Aug 2023

8/10 Good

Kristen

Liked: Property conditions & facilities
.
Stayed 4 nights in Aug 2023
Response from Michael on 2 Sept 2023
Thank you

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Michael on 15 Aug 2023
Thank you

10/10 Excellent

Hany

Stayed 2 nights in Aug 2023
Response from Michael on 15 Aug 2023
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Michael on 9 Aug 2023
Thank you

10/10 Excellent

Hanif Bayat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort!
Stayed 3 nights in Aug 2023
Response from Michael on 9 Aug 2023
Thank you

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Aug 2023
Response from Michael on 9 Aug 2023
Thank you

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!
Stayed 2 nights in Aug 2023
Response from Michael on 9 Aug 2023
Thank you

2/10 Terrible

Alex

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The carpets in every room are absolutely filthy. Bayside grill had awful service and we waited 20 minutes before someone even came by. Overall the whole place just needs an update.
Stayed 2 nights in Aug 2023
Response from Michael on 15 Aug 2023
We are sorry to hear of your disappointment. The carpets were cleaned this spring but we reviewed yoru room already. Our management team review all observations by all guests for improvement.

6/10 Okay

Chetan

Stayed 2 nights in Aug 2023
Response from Michael on 2 Sept 2023
Thank you

6/10 Okay

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Rocky Crest is a beautiful, clean,well kept property on Lake Joseph. We appreciated that it’s pet friendly. However, it’s way more expensive than it should be. For a two night stay(basically less than a day & a half), we thought we paid way too much. Also, the terrain is very difficult for seniors like my husband and me to navigate. I’m very sore from making my way from the parking lot and reception centre to our unit with our bags, and up and down the hill to the dining rooms and the lakeside.
Stayed 2 nights in Aug 2023
Response from Michael on 15 Aug 2023
When Rocky Crest was built several decades ago, it was definitely not with consderation for those that struggle with varying terrain. We do offer complimentary luggage assistance and we have followed up with our team to ensure that all are offered in the future.

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from michael on 9 Aug 2023
Thank you

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the view
Stayed 2 nights in Aug 2023
Response from Michael on 5 Aug 2023
Thank you. We hope to see you again

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Michael on 2 Sept 2023
Thank you

6/10 Okay

Syndie

Stayed 2 nights in Jul 2023
Response from Michael on 9 Aug 2023
Thank you,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Michael on 16 Jul 2023
Thank you for filling out a survey.

8/10 Good

Diana

Liked: Cleanliness, staff & service
This property is in a great location . The suites are all located steps away from the pool and water front . I give this property 3/5 and the only reason for this is the rooms needing to be updated ! Negatives - this place needs some updates . Rooms are dated (but clean) , other pool was closed wasn’t notified about this when I booked the property ,Lots of steps .. don’t stay if you have any physical limitations Positives : location beautiful , staff nice , food good, floating water park in lake great for kids. Check in early with no issues .
Stayed 2 nights in Jul 2023
Response from Michael on 7 Jul 2023
Thank you for your feedback. We are pleased you enjoyed your stay.

10/10 Excellent

Randy

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The view from our room was beautiful. The place is quiet and very nice
Stayed 2 nights in Jun 2023
Response from Michael on 16 Jul 2023
Thank you for your comments.

10/10 Excellent

Janice

Travelled with partner
Liked: Staff & service
The location is great! The setting on Hamer Bay is lovely. The amenities especially for families are wonderful - lots of water and boating activities. Our waterfront suite had a nice view. The room itself needs an upgrade. The bath/shower needs to have safety bars. Housekeeping staff did a great job. The area around the buildings needs better maintenance, particularly boardwalk and grounds. Seems a bit tired. areas
Stayed 1 night in Jun 2023
Response from Michael on 7 Jul 2023
Thank you for your observations.

6/10 Okay

Parvez

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful surroundings with amazing views, and we were able to canoe and do other water activities. however the rooms could use a new modern look they are very outdated and the the carpet definitely should be replaced. The golf course restaurant has the slowest service and waitresses that need better training on how to talk to people.
Stayed 2 nights in Jun 2023
Response from Michael on 7 Jul 2023
Thank you for your comments. We will be following up with our team regarding your observations.

10/10 Excellent

Carol Joy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Except we could not rent a boat as it is too early. Jade from the restaurant is friendly, professional,accommodating and just simply awesome! You need more staff like her. Overall, wonderful stay.
Stayed 2 nights in May 2023
Response from Jack on 1 Jun 2023
Thank you for the 5/5 review - we're happy to hear you enjoyed your time here at Rocky Crest and we appreciate the feedback!

10/10 Excellent

Harjeev

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond in accommodating my parents who are mobility challenged. The property does have a fair bit of incline and steps.
Stayed 2 nights in May 2023
Response from Michael on 22 May 2023
Thank you for your feedback

6/10 Okay

Armenuhi

Travelled with family
Parking and wifi not free
Hotel.com's reservation stated that parking and wifi are free. However, at the reception I was asked to pay resort fee which is around $50 in addition to the night fare from Hotel.com. Resort fee includes both parking and internet access. This obviously makes parking and wifi not free as advertised on hotel.com page and reservation confirmation.
Stayed 1 night in Oct 2022

6/10 Okay

tehmina

Travelled with family
Liked: Cleanliness
Don’t go for pics available at website for view
I was very excited before going looking at pics available at website that gives idea that golf course is in front of hotel building but actually it’s not and more disappointing is view if you didn’t paid extra for river view otherwise it’s just building in front of other building that was shocking for us. They have many small 4-5 units suits. Overall was clean but no view at all. They take resort fee but playing golf is not free at this location .
Stayed 1 night in Oct 2022
Response from Jack on 27 Oct 2022
Thank you for the review. We apologize for your less than satisfactory experience. Anything that reads "Premium" prior to the room type description has a view of Lake Joseph.

10/10 Excellent

Xiao

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view
The view is beautiful, we stayed in 2 Br suite facing lake with Sun porch. Room size excellent, very clean. Heated outdoor pool but we didn’t use it. We took a chance with the patio restaurant despite the reviews- I’m happy to say the ribs are good m, the super burger was also good. The service was slow because there’s only 1 lady for about 8 tables. Overall we liked the place. The con : rooms are dated indeed.
Stayed 1 night in Oct 2022
Response from Jack on 27 Oct 2022
We're happy to hear you enjoyed your time here at Rocky Crest! Thank you for the review and feedback.

8/10 Good

Amy

Stayed 1 night in Oct 2022

6/10 Okay

Sarah

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
pleasant but in need of major maintenance
Generally pleasant clean place, but in need of maintenance. I would expect all of the appliances, amenities etc to be functional, especially given the price for the stay plus the extra hefty charge for the amenities. Issues included BBQs without propane, broken microwaves, hot tub not functional, boats broken
Stayed 2 nights in Sep 2022
Response from Jack on 4 Oct 2022
Thank you for the review - we appreciate the feedback and apologize for the shortcomings during your stay with us.

4/10 Poor

sio ha

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bed is not queen size which is too small. Mattress is too soft.
Stayed 1 night in Sep 2022
Response from Jack on 4 Oct 2022
Thank you for the review and feedback.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022
Response from Jack on 30 Sept 2022
Thank you for the review.

10/10 Excellent

Stephen, Toronto

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lake view
Stayed 2 nights in Sep 2022
Response from Jack on 20 Sept 2022
Thank you for the excellent review - we're happy to hear you enjoyed the view!

8/10 Good

lucia

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property was great! All the Staff, especially AAJ at the check in area were excellent, helpful and friendly. The rooms definitely need updating and we would have liked more options for dining.
Stayed 3 nights in Sep 2022
Response from Jack on 20 Sept 2022
Thank you for the great review! Last year all our resort rooms received 50" Samsung TVs, a fresh coat of paint, new artwork and lamps - we're looking forward to continually updating our rooms as time goes on. Thank you for the review about our staff's hospitality and thank you for the feedback!