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"Would be 5+ stars if during the season "

"I can’t say enough amazing things about this hotel! Not one complaint! Love my daily cappaciano in the cozy breakfast area. Would definitely stay again . A bit of a walk to downtown but near commuter station. "

"The property has an excellent location, right between the train station and the Duomo. All major attractions are within a 5–10 minute walk. The room was very spacious, and the bathroom was larger than what you typically find in European hotels. Breakfast was good, with enough variety to keep you satisfied until lunch. The staff were very friendly and helpful. I would definitely stay there again."

"Amazing! Only negatives were the pool hours were short and that they charge for pool towels. Everything else was absolutely amazing. The breakfast was fresh, delicious, and had a good variety. The room was beautiful and clean. The staff was helpful and kind. Absolutely recommend to anyone but especially Americans visiting Italy for the first time. The free spa was a huge perk. "

"Great breakfast, respectful staff and lovely bedrooms but the bathroom was not in the best conditions by my picky standards but good enough for price and convenience "

"Very clean and elegant. Excellent staff, very friendly and eager to accommodate. Breakfast was great, with traditional and healthy options (bacon & eggs, yogurt & Granola, fresh juices, etc). Rooms were clean and beautifully designed, with exposed brick exterior and high ceilings. Shower was amazing with high pressure. The location is unbeatable, right in the middle of everything. I would certainly visit again. "

"Our bathroom was terrible . The water flood and take a while to drain . I can’t understand keep Room Like that . "

"Steps away from public transportation "

"From the outside this 4 star hotel does not look like what it is, a very nice and comfortable hotel. Friendly people at the reception. But, this hotel might have the best breakfast in Florence! Everything is handmade, none of the cheap crap in plastic you find many places in Italy. And the quality of what you get us amazing! And the staff are so dedicated. Highly recommended. "