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"We purchased a package that included one way transportation from the airport. The hotel did not provide the transportation we requested but went over and beyond to make the situation right once we finally arrived. Beautiful hotel, lovely attentive staff and excellent dinner buffet. Room was well appointed and bed was comfortable. We had the opportunity to visit the 9th floor lounge and was very pleased with the vibe and offerings. Only giving four stars because location is challenging. Despite being adjacent the airport it took 30 minutes to get there and return. We would recommend this hotel."

"Every aspect of our stay was excellent "

"Decent hotel, recommend it."

"Very very loud music on the first night complained but nothing done people upstairs having a party banging and loud music again complained twice and nobody got back to me very very disappointed with Novotel. Emailed a complaint and still heard nothing back"

"Didn’t use gym and AC was working perfectly fine. Staff was very helpful and rooms were clean "

"First rate hotel in every sense, from cleanliness, to housekeeping, to front desk staff, to transportation, to the on-site restaurants and orderliness of the rooms. Zero complaints about this top-notch facility."

"It's clean but not sparkling. It is dated and a bit tired. Everything works it's just to be a top hotel it is on need of updating. The pool needs an overhaul. Don't go on the photos. "

"Clean room and nice hotel conveniently located near airport , helpful staff all over the hotel Lounge manager also very polite and helpful and helped us with good seating to view Cricket T20 World Cup matches "

"This Hotel was booked for the convenience of resting up after a long flight and freshening up prior to the long flight home. I was impressed by the Staff and the nice quiet rooms. The old issue of noisy Guests in the corridors has been resolved by signage reminding People that other Guests may be sleeping. Breakfast was very nice and the Reception Staff did remind us upon check-in not to leave the Airport building without a supplied pass to re-enter as Security is very strict."