Thane West Hotels, Mumbai

"Excellent service and lovely rooms "

"Excellent location Excellent dinner and breakfast Extremely helpful staff"

"Location great within airport. Room OK. Room service good. Spa very good. It is a pain to leave the airport and come back through security. "

"Clean hotel, friendly staff, great views"

"The room had strong moldy smell & the bath tub was not filling properly due to knob not working. The guests were not allowed to bring any edible items even cookies or chips etc to the hotel room, thus kind of forcing them to buy food from hotel restaurant itself, which was very expensive. Other than that staff were friendly & helpful."

"Rooms very clean,when ask for something, Mr Bernard and Mr Hament of house keeping very attentive. Breakfast very indian, more continental would be good. Beach magnificent atmosphere. Majority of staff very nice and helpful. "

"Chose the hotel as it was close to the Mumbai airport we had a very early am flight to catch The room was ok, lobby very nice, bright, clean what made this location exceptional was the staff, one of the most attentive I have encountered in a large national chain Had dinner in the lobby restaurant last night which was very nice, the servers brought us a slice of cake inscribed with “ come back soon”. So nice. "

"Toilets in club lounge were not clean and cleanliness across hotel need to improve. Most staff were friendly but attention to detail was lacking. "

"staff excellent nothing too much"