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"This hotel rose above my expectations. The staff is extremely friendly, the service is exceptional, & the room was very clean and spacious. The view from this hotel was beautiful. The cook to order free breakfast was exceptional. The dinner service was exceptional with reasonable prices. I booked a massage and I would do it again, I appreciated that I was able to book that service very last minute. The hot tub was delightful at the end of the night. Overall I would stay here again but for more time."

"The hotel is no where near where it is advertised, the listing shows it right in Guatape and a 3 minute walk to the square. It is a 30 minute walk to the square! The hot tubs never had water in them. The staff was unfriendly and barely acknowledged you when you came and went. When we got off the bus we walked to the advertised location to discover it was not there, it took at least a half an hour to find the hotel location and another half an hour to walk there. FALSE ADVERTISING!"

"Everything new and clean, staff is amazing. Food amazing. Everything was fabulous "

"The stay was perfect, Room was clean staff was corteus and the food was very good, we were a super large party (60-70 people). So we kind of put the hotel staff to a stress test, which they pass with honors. My only advise to them are to look for an alternative to the tukies to drive poeople up and down to the parking hotel door or the praia restaurant. two (3 cramped) seats are not so convenient when you have so many people triying to go different places. and the large one for 6 peoples was not always available. the other thing would be to add some real seating at the Praia, the Main door and the Parking to wait for the transportation. "

"The Cabañas were very well taken care of. And the staff was very attentive to our needs"

"Fue excelente todo "

"staff was amazing !! room was spotless. everything was beyond perfect . special thanks to Ruben and Johan for making everything special. This was definetly an unforgettable experience for us and the kids "

"Everything was excellent, staff, food, room, service. I enjoyed my stay "

"The rooms, the view, food and the staff was excellent!!! Hope to be back again the experience was nothing but excellence. Loved every bit of it."