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Alto Santiago

3.5 star property
Apartment with kitchen, a short walk to Plaza de Armas

Photo gallery for Alto Santiago

Pool
Living area
Exterior
Room amenity
Property amenity

Reviews

6.8 out of 10

Entire apartment

Sleeps 240 sq m

Popular amenities

  • Parking available
  • Gym
  • Air conditioning
  • Kitchen
  • Free WiFi

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Alto Santiago

Apartment with kitchen, a short walk to Plaza de Armas
A fitness centre, self parking and a front desk safe are available at this apartment building. WiFi in public areas is free. The apartment provides a flat-screen TV with cable channels, plus a kitchen with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a dining area and a sitting area. Limited housekeeping is available.
Guest accommodation at this apartment offers a safe and a hairdryer. This accommodation offers separate sitting areas. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a limited basis.

Recreational amenities at the apartment include a fitness centre.

Add dates for prices

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (USD 20 per day)

Family friendly

  • Free cot

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Bedrooms

  • Rollaway/extra bed: USD 20 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Climate control

  • Air conditioning

Services and conveniences

  • Housekeeping (limited availability)
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In the city centre
  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

Policies

Check-out

Check-out before noon

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: USD 20 per day
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Alto Santiago Aparthotel
Alto Santiago
Alto Santiago Apartment
Alto Santiago Santiago
Alto Santiago Apartment
Alto Santiago Apartment Santiago

About the area

Map
Huérfanos 547, Centro, Santiago, Región Metropolitana, 1320150

What's nearby

  • Santa Lucia Hill - 1 min walk - 0.2 km
  • Plaza de Armas - 7 min walk - 0.7 km
  • Santiago Town Square - 9 min walk - 0.8 km
  • Palacio de la Moneda - 15 min walk - 1.3 km
  • Medical Center Hospital Worker - 17 min walk - 1.5 km

Getting around

  • Parque Almagro Station - 4 min drive
  • Bellas Artes Station - 5 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 19 min drive

Restaurants

  • ‪New Horizon - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Work Cafe - ‬2 min walk
  • ‪Thai Express - ‬3 min walk
  • ‪Milagritos - ‬1 min walk

Frequently asked questions

How much is parking at Alto Santiago?

Self-parking is available for USD 20 per day.

What time is check-out at Alto Santiago?

Checkout is at noon.

Where is Alto Santiago located?

Located in Downtown Santiago, this apartment building is within a 10-minute walk of Santa Lucia Hill and Plaza de Armas. Palacio de la Moneda and Medical Center Hospital Worker are also within 1 mile (2 km). Bellas Artes Station is 5 minutes by foot and Santa Lucia Station is 6 minutes.

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Alto Santiago Reviews

Reviews

6.8
Rating 10 - Excellent. 16 out of 60 reviews
Rating 8 - Good. 16 out of 60 reviews
Rating 6 - Okay. 10 out of 60 reviews
Rating 4 - Poor. 11 out of 60 reviews
Rating 2 - Terrible. 7 out of 60 reviews

6.6/10

Cleanliness

6.0/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

WILLIAM, Australia

Disliked: Cleanliness, property conditions & facilities, room comfort

Nice place in the City of Santiago

Not Pleased with experience we were assured that it was air cond, the expedia operator assures us that it was air cind. Unable to contact expedia for refund or change of apartment.. TV was not connected we had to ring everyday for access to TV and internet. Air fan was filthy, Iron board was crocked and iron was dangerous wires espoused, no stand for baggage. No shower holding rail for elderly or disable peoples. Toilet seat was loose.
Stayed 15 nights in Feb 2018

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Matias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadía Muy Buena!

Excelente! Cómodo y limpio. Creo que para hacer la estadía completa lo que le faltaría sería aire acondicionado porque no cuenta con uno y en verano en Santiago hace mucho calor.
Stayed 1 night in Jan 2018

2/10 Terrible

habitación incómoda, lo mejor es la ubicación...

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

pésimo! no había gas en la cocina y camas separada

incómoda
Stayed 1 night in Nov 2017

8/10 Good

Vanessa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lugar comodo para estadia

Lugar muy comodo para estadia, la administración del lugar un poco desordenada, debido a que llegaron otras personas a mi habitacion estando Yo en ese momento dentro de ella, no logramos ocupar la piscina porque no estaba disponible y al momento de reservar nos dijieron que si lo estaba ☹️, pero dentro de todo,muy lindo y comodo

4/10 Poor

sandra

Disliked: Cleanliness, staff & service, property conditions & facilities

Comodo pero sin internet.

El lugar comodo pero sin internet! limpieza de loza malisimo, manchado y con grasa !!! No se comunicaron en ninguno de los 2 dias que estuvimos... Falta mantener bien el depto!

4/10 Poor

AMK, NY

Frustrating Stay

First, the check in desk is on the 10th floor of a different building. The room was two buildings away that required carrying luggage up a large flight of stairs. No towels, bath mats, hairdryer, etc. Return to other building to request. No cable for the entire stay. Return to other building to see about problem. No way to contact staff unless you have international service if you're from somewhere other than Chile. Pool is closed for the winter, but when open, closed on Mondays. It was 80 degrees (F) outside. Hotel staff speaks no English. Cleaning crew showed up to clean room before checkout time. Schlep luggage to other building, up to 10th floor to check out. Covered lots of ground here.

4/10 Poor

Stephen, Sydney, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointment Plus

You get your first glimpse of what this property is like when you walk into the foyer and see the sofas which have severely split seats. The property is shabby and looks poorly cared for. Check was in tedious as you have to go through security in the foyer who want to see your passport and check your booking, then you have to go to the office on level 10 for more or less the same procedure and to get your key. They're not geared for foreign tourists so unless you speak good Spanish you will find it difficult. Our room was also shabby; walls and skirting boards needed a good clean and paint; the door to the toilet/bathroom had no latch, so could not be closed. The basin didn't have hot water. The bedding was of inadequate size for the bed. There was no air conditioning or toiletries, contrary to what the ad said. The TV was unworkable despite the written instructions provided.

4/10 Poor

Sofia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and it's view was good. but the room wasn't very well cleaned and the kitchen didn't have many tools. they had a big knife but no cutting board and you could just cook one thing at a time. When we wrote to them on what's app (Which is where they told us to contact them) they didn't respond even though it appeared as read. when we the next day went to the reception, they told us that we should have told them earlier... Finally she told us that we would get a cutting board as latest the next morning, and we never got one.

6/10 Okay

Karin , Deutschland

Liked: Cleanliness, property conditions & facilities

Prima von der Lage her

Zuvor: Man sollte Spanisch können, wenn man diese Unterkunft bucht. Es hilft! Wir konnten leider nur Englisch und konnten leider nur sehr wenig mit der Dame im Büro kommunizieren. Ansonsten hat es uns dort schon gefallen. Es war sehr sauber und wir hätten jederzeit dort kochen können. Ist also auch für längere Aufenthalte geeignet. Ungeschickt war, dass unser Flug bereits sehr früh ankam und wir leider erst um 15 Uhr einchecken konnten. Zumindest konnten wir aber unsere Koffer dort abstellen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

apartamento limpo e bem organizado

Excelente organização do local, quarto bem arrumado com aquecedor, tv, wifi, cozinha completa e tudo que se precisa para hospedagem. Não arrumam as camas diariamente e nem trocam as toalhas sem pedir pois se trata de apartamento e não hotel. Muito simpáticos e atenciosos em atender!! Ponto negativo e muito grave é que não tem ralo no banheiro e toda vez que tomavamos banho ficava aguaceira no chão sem ter para onde escoar, isso é um grande problema pois com a infiltração diária pode - se comprometer os banheiros!!

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean hotel

Fine for a short stay

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall I was very happy with the apartment...it was clean, safe and comfortable. Wifi didn't come with a password for the room (wifi source and code didn't exist). My room was facing Merced, which was a bit loud with the traffic & people. Could have used a fan in the room, it was very warm and AC isn't available.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un chiste la organizacion

No le doy un cero solo porque es barato. Desorganizado sucio ruidoso etc etc. Un chiste

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No AC even though the listing said it did

Didn't stay here in the end. There is no AC

6/10 Okay

Verified traveller

Liked: Room comfort

立地が良い

立地はいいんですが、他は良くも悪くもないｱﾊﾟｰﾄでした。

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apart comodo y bien ubicado.

Dpto limpio y bien cuidado. Tenia aire acondicionado. Lo unico malo son las cortinas de la habitacion ya que no bloquean el sol por la mañana y ya cuando amanece se hace difícil dormir por la gran claridad

2/10 Terrible

Fabio, salvador

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PRÓXIMA VITIMA

No inicio da manhã do dia 26/06/2016 ao acordar, tomei falta dos meus documentos e cartões de credito e débito. Sem que houvesse sinal de arrombamento no apto, me dirigi à recepção para relatar o fato. Fui informado na portaria que o atendimento da recepção ,infelizmente, só funciona a partir das 09:00am. Em seguida, pedi para que a portaria entrasse em contato com a administração do apartamento. A Portaria informou que não tinha como entrar em contato com administração do apartamento, pois não tinham telefone para contactar o setor. . Quando finalmente o funcionário do apartamento chegou o mesmo informou que eu deveria pedir aos Porteiros para verificarem quem entrou no meu apartamento . Porém a única câmera do andar não esta funcionando , cheguei a questionar se ele como representante da empresa não deverias fazer esta solicitação. A única coisa que foi fui trocado de apartamento. Diante da negativa apartamento em ter as imagens do meu andar, se qualquer auxilio do apartamento , fui atrás de uma delegacia que também , não me derão apoio, fui roubado e não indico este apartamento para ninguém, pois eles não zelam pela segurança de seus hospedes . È VOCE PODE SER A PRÓXIMA VITIMA

10/10 Excellent

DOUGLAS, Santos

Liked: Property conditions & facilities, room comfort

Apart hotel com tudo o que você precisa!

A nossa estadia foi muito boa O apre hotel tem tudo o q precisamos. ..cozinha com utensílios(pq em santiago vc vai precisar..pq fazer todas as refeições na rua vai sair bem caro) A cama eh sensacional..chuveiro bem quente...e aquecedor no quarto..não tinha serviço de quarto..mas tb acho q não eh coisa tão útil. .já q pelo menos nos passamos a maior parte do dia conhecendo a cidade

2/10 Terrible

LEONARDO, Ushuaia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desastroso NO vayas NUNCA

Un DESASTRE! Llegamos y nos hicieron esperar casi 3 horas para darnos un depto en otro lugar x q el q habíamos pagado estaba ocupado. Acusaban a hoteles.com de la sobre venta. Pretendían que paguemos la noche en ese otro lugar nosotros q luego nos lo iban a "reintegrar" vergonzoso! El personal de la recepción increíblemente incompetente e indiferente a lo q estaba pasando. No solo con nosotros sino con otras 4 parejas en la misma situación. Sería muy largo contar lo pésimo q fueron todo el fin de semana. El depto sin nada .... Desastre!!!!!

2/10 Terrible

jaime, Chile

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

solo se ve bien en las fotografías.

cuando llegue al hotel estaba sin televisión ni internet. de los cinco días de estadías sólo un dia cambiaron las sábanas, pero nada de aseo.

8/10 Good

Mauro

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Walter Fernando, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel buen precio

Buen hotel para el precio por la ubicación