4/5 Good
Verified traveller
Travelled with partner
10 Jun. 2021
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2021
Novotel Canberra
Photo gallery
Overview of Novotel Canberra
UNESCO Sustainable Property
Novotel Canberra
3.6/5 Good
Guests rated this property 3.8/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitiser provided
Explore the area
- Canberra Centre10 min walk
- Australian National University12 min walk
- Lake Burley Griffin16 min walk
- Canberra, ACT (CBR-Canberra Intl.)18 min drive
Choose dates to view prices
About this area
Canberra
Located in Canberra, Novotel Canberra is in the city centre and near the airport. Australian War Memorial is a notable landmark, and the area's natural beauty can be seen at Commonwealth Park and Lake Burley Griffin. Looking to enjoy an event or a game while in town? See what's happening at Manuka Oval or Canberra Stadium. Spend some time exploring the area's activities, including winery tours.
View map
What's nearby
- City Hill - 6 min walk
- Civic Square - 7 min walk
- Canberra Centre - 10 min walk
- Australian National University - 12 min walk
- Lake Burley Griffin - 16 min walk
Getting around
- Kingston Canberra Station - 10 min drive
- Canberra, ACT (CBR-Canberra Intl.) - 8 min drive
Restaurants
- First Edition — 1 min walk
- Vol. 1 Bar — 1 min walk
- Lemon Grass Thai - 3 min walk
- The Charcoal Restaurant - 3 min walk
- Iori Japanese Restaurant - 3 min walk
About this property
Awards and affiliations
This property has signed the UNESCO Sustainable Tourism Pledge.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.
Safety measures
Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking on site (AUD 27 per night; includes in/out privileges)
- Limited on-site parking
- Wheelchair-accessible parking available
Food and drink
- Cooked-to-order breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 6:30 AM–10:00 AM on weekends: AUD 12-28 for adults and AUD 10-25 for children
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- Room service available
Things to do
- Fitness centre
- Indoor pool
- Sauna
- Hot tub
Family friendly
- Free cots/infant beds
- Indoor pool
- Rollaway/extra beds (surcharge)
- Snack bar/deli
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
Languages spoken
- English
- French
- German
- Japanese
Business services
- Business centre
- Computer station
- Conference centre
- Meeting rooms 7
Outdoors
- Garden
- Pool sunloungers
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Grab bar near toilet
- In-room accessibility
- Low-height worktop and sink
- Raised toilet seat
- Wheelchair-accessible parking
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cots/infant beds
- Heating (climate-controlled)
- Rollaway/extra beds (surcharge)
Bathroom
- Free toiletries
- Hairdryer
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels
Entertainment
- 32-inch flat-screen TV
- Digital channels
Food and drink
- Coffee/tea maker
- Minibar
More
- Connecting rooms available
- Desk
- Free newspapers
- Guidebooks/recommendations
- Individually furnished
- Iron/ironing board
- Laptop-compatible safe
- Laptop-friendly workspace
- Phone
- Restaurant dining guide
- Separate sitting area
- Slippers
Similar properties
See similar properties
Policies
Check-in
Check-in from 2:00 PM - 11:00 PM
Express check-in
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 50.0 per stay.
Free cots (infant beds)
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between AUD 12 and AUD 28 for adults, and AUD 10 and AUD 25 for children (approximately)
- Self-parking fee: AUD 27 per night (in/out privileges)
- Rollaway bed fee: AUD 50.0 per stay
- Credit card charges are subject to a surcharge of 1.3 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Property is also known as
Canberra Novotel
Novotel Canberra Hotel
Novotel Canberra
Novotel Hotel Canberra
Novotel Canberra Hotel
Novotel Canberra Hotel Canberra
Novotel Canberra Canberra
Novotel Canberra Hotel Canberra
Frequently asked questions
3.6
Good
3.8/5
Cleanliness
3.9/5
Staff & service
3.8/5
Amenities
3.6/5
Property conditions & facilities
2/5 Poor
Verified traveller
Travelled with partner
27 Apr. 2021
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2021
4/5 Good
Verified traveller
Business traveller
14 Apr. 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021
3/5 Okay
Verified traveller
24 Mar. 2021
Stayed 2 nights in Mar 2021
4/5 Good
Verified traveller
Travelled with family
22 Mar. 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021