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Reviews of Cosmopolitano Hotel Boutique

3.5 out of 5
Cosmopolitano Hotel Boutique
Pari, 70, Santa Cruz

Reviews

9.2

Wonderful

Rating 10 - Excellent. 75 out of 114 reviews" "
Rating 8 - Good. 33 out of 114 reviews" "
Rating 6 - Okay. 3 out of 114 reviews" "
Rating 4 - Poor. 1 out of 114 reviews" "
Rating 2 - Terrible. 2 out of 114 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Fabian Mora

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para estar cerca del centro, el desayuno es abundante, buen trato de recepción. Recomiendo
Stayed 2 nights in May 2024

10/10 Excellent

Saeed, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and wonderful hotel!
The thing that made this hotel so wonderful was the staff. They were kind, attentive and couldn’t do enough for you. Thank you to all of them for such an exceptional stay. I have already recommended this hotel to so many people.
Stayed 3 nights in Dec 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Alvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2023

2/10 Terrible

Noa

Travelled with partner
Very disappointing, Dishonesty left a black mark. Would never come back. We made a booking mistake on the website, and they were really nice and said they would refund us, and for that reason, we booked a new night at full price. After we left, they changed their mind and decided not to - despite the fact they repeatedly said that everything is ok and we didn't need to worry. The hotel and room facilities are nice but not for that price, you can get much better than this.
Stayed 1 night in Jun 2023

8/10 Good

Emily

Stayed 1 night in May 2023

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place: great staff
Stayed 1 night in May 2023

6/10 Okay

Piotr Mariusz

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel trust me
Very beautiful hotel comfortable good bathroom super five star service. Very reccommended
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable
Its super reccommended including the owner and all other good people its like 5 star hotel the price is also good, the early check in should not be charged but it was very friendly overall especially the Brazilian owner.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such kind employees, very clean room and shared spaces. Delicious breakfast and very comfortable environment. Very well situated in downtown SCZ.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, quaint, unique, inviting property. My husband and I were on a staycation to chill and relax without kids and this was perfect. The staff were extremely friendly and hospitable. The free breakfast was great! The bar is open 24/7. Pool is small but perfect to cool off. Each room is unique and modern.
Stayed 2 nights in Mar 2020

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

jenny, houston, texas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is really adorable! my room was fancy and the hotel decorations chic. the staff is friendly and resourceful, and i was so relieved when they spoke english as my spanish needs a lot of work haha. the location is just a walk from busy plaza which was super convenient. a stocked mini bar in my room was super clutch as i arrived at a late hour and didnt have time or energy to shop for food. the only thing i didnt like was not hot water to fill the luxury style tub in my bathroom. overall it was a great experience. i even booked an extra night to relax and soak in the lovely vibes of this hotel:)
Stayed 1 night in Jan 2020
Response from Cosmopolitano on 10 Mar 2020
Hi Jenny, thank you so much for staying with us. It was a pleasure to have you here!

10/10 Excellent

Sergej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

BJ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the atmosphere. Our first night the room faced the street and was noisy. The staff moved us to another room for the rest of our stay. Excellent breakfast and room service.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The hotel is beautiful.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A triumph of interior design in a most unlikely setting.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location. location, location ....great service
excellent staff, friendly and efficient. clean and spacious rooms, food and drinks available almost 24 hours at the premises....loved the location, very centric
Stayed 1 night in Apr 2019
Response from Cosmopolitano on 20 Jun 2019
Thank you so much for you review. Welcome when you want to Santa Cruz.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. They make you feel like home.
Stayed 5 nights in Apr 2019
Response from Cosmopolitano on 20 Jun 2019
Thank you so much for you review!

10/10 Excellent

Semara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Santa Cruz Oasis
Great stay! Friendly staff with amazing breakfast included. Wi-fi worked well. Rooms spacious and modern. Small balcony which was cozy and quiet. Rooms have ac, tv and many outlets. Small pool for a nice soak after a long day. Staff went above and beyond to ensure our stay was enjoyable. Would def recommend! Pics match hotel.
Stayed 1 night in Dec 2018
Response from Neemias on 21 Feb 2019
Many thanks, Semara! So glad we were able to make your stay in Bolivia special. Safe travels! Your home in Santa Cruz is waiting for you.

8/10 Good

Slava

This is a small modern hotel in a rough looking neighborhood. Overall the experience was very good. The staff was very friendly and helpful. And I can certainly appreciate modern desgin. The small pool area is nice to socialize around. The skylights in the bathroom and shower were pretty cool. If I had to knit pick I'd say that a bit of extra cleaning would help. The walls had some scuff marks here and there and the sheets had little stains. Also the shower and bathroom while being ultra modern had totally not functioning folding mirror doors imposible to close.
Stayed 1 night in Nov 2018

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great service
Stayed 1 night in Jul 2018

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2018

10/10 Excellent

Byron, Brooklyn, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful and pleasant staff made my visit beautiful. Live this little quaint hotel.
Stayed 1 night in Aug 2018
Response from Fernando on 27 Aug 2018
We are so glad that you enjoyed our stay with us. We look forward to hosting you again whenever you are back in Santa Cruz!

10/10 Excellent

Isaura, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy, Comfortable and advanced
I loved the style of the hotel (first impression). I liked the breakfast and kind staff. They also have complimentary water to stay hydrated and a cute bar to wind down with a refreshing cocktail. Shout out to Jose Fernando for a pleasant check-in.
Stayed 1 night in Jun 2018

10/10 Excellent

pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT!!
Stayed 2 nights in Apr 2018

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel! Great staff. Morning team very informative. Delicious breakfast! Ask for oatmeal banana pancakes!
Response from Fernando on 10 May 2018
So glad you enjoyed your stay. We look forward to welcoming you again soon! Please follow us on social media @CosmopolitanoHotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Design boutique hotel
We had a really nice stay at Cosmopolitano Boutique Hotel. We especially really liked the design and atmosphere.
Stayed 1 night in Mar 2018

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at this boutique hotel! Very modern and clean rooms with all the amenities. Very helpful staff too, and a central location!

8/10 Good

Jacky, Los Angeles

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice, little boutique hotel
Loved the decoration and the room, very comfortable. Nice amenities, complementary soft drinks in the fridge. Only one member of the staff was extremely nice. The rest (manager included) no comments.
Stayed 1 night in Nov 2017
Response from Fernando on 28 Nov 2017
Thanks for your feedback. Glad you liked our design. Your insights help us improve continually. We will continue to work on our staff training.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2017

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good boutique hotel
Good clean boutique hotel in fairly central santa cruz Simple but very good breakfast. Expensive for Bolivia but a class above other options.
Stayed 2 nights in Jul 2017

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great place , great service, very cute and cozy . Highly recommended
Stayed 2 nights in May 2017

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern boutique hotel in Santa Cruz
New modern boutique hotel with 8 uniquely decorated rooms. Mine featured a deep bathtub. Lovely small pool to take a dip with changing colored lights in the evening. Convenient location. Staff very accommodating. Would definitely stay there again.

8/10 Good

Ayako

Travelled with group
Liked: Cleanliness, staff & service, amenities
オンラインのチェックインや書類の記入で語学力が不安だったところをフォローしていただき、とても助かりました。スタッフの方々はとても親しみやすく親切でした。 部屋が２階でエレベーターがなく、荷物を運ぶのが大変でした。
Stayed 3 nights in Sep 2023

8/10 Good

Isabela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo café da manhã , e o quarto mto confortável
Stayed 3 nights in Sep 2023

10/10 Excellent

Angelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La stanza è bellissima, spaziosa, pulita. Tutto l’ambiente è friendly, gli spazi comuni sono moderni ma accoglienti
Stayed 1 night in Sep 2023

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

João

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente localização, atendimento e estrutura Recomendo demais
Stayed 4 nights in Nov 2022

2/10 Terrible

Gilberto

Disliked: Property conditions & facilities, room comfort
Hotel
Fiquei no último quarto do hotel, não funcionava internet, pedi para trocar de quarto não conseguir mesmo hotel vazio. Fiquei 5 dias limpou o quarto duas vezes
Stayed 5 nights in Sep 2022

8/10 Good

RUBENS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência incrível.
O Hotel fica na zona central da cidade e pertinho da praça central. Gostei bastante do atendimento e o café da manhã é sensacional. Voltaria a me hospedar com eles.
Stayed 2 nights in Aug 2022

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable, las habitaciones muy cómodas y limpias, el lugar muy acogedor.
Stayed 2 nights in Jun 2022

10/10 Excellent

ROLANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía en el hotel cosmopolitano. Excelente la atención de todos y cada uno del personal. Cálidos y atentos todo el tiempo. Volvería sin pensarlo
Stayed 3 nights in May 2022

10/10 Excellent

Thales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um verdadeiro hotel boutique!
Uma experiência incrível! Atendimento de todos os funcionários exemplar e super bem preparados, falando todas as línguas possíveis; a localização geográfica da hotel é um dos grandes pontos positivos (fica a 3 quadras da praça principal de Santa Cruz); quarto super confortável e bem equipados (e com direito a banheira e tomadas universais); lençóis e toalhas limpas e muitíssimo bem lavados; café da manhã super gostos (preparado na hora pesos funcionários) e espaço muito agradável e totalmente reformado.
Stayed 3 nights in Mar 2022