So sorry to hear about your "neighbors"! If that were to happen in the future, please give us a shout at the front desk and we will resolve the issue immediately. We look forward to your next visit!

Thanks for taking the time to give a review!

Thank you for the great review and we look forward to your next visit!

Sorry we seem to not met your expectations. I hope we are given another chance.

Thank you for all the love!! We will be happy to have you come back next time you are in the area!

Thanks so much for the kind words and review. We look forward to your next visit!

Thanks for the review and we hope to see you again soon!

Thanks for the great review! We will look for you next time!

I'm sorry that rude people were at the hotel during your stay. As you can well imagine, it is impossible for the staff to police such behavior. I hope that future stays reflect a more civilized guest compendium.

Hi MattThank you so much for your 5 star rating to us....it's very inspiring on our part to strive even more to provide top notch customer service always.

HelloWe are really glad to know that you like our room and we appreciate so much your rating given to us. We happily anticipate you coming back here for your next lodging needs.

Thanks for 8 out of 10, we hope to earn more stars on your next visit!

We appreciate you taking the time to review our property, thank you!

Thanks for all the STARS!!!!

Thank you for your review and observations, we look forward to hosting you the next time you are in the area as well!

Thank you Matthew, we appreciate the kind words! Please come see us again the next time you are in Silicon Valley!

Thanks, we think the beds are really comfortable as well! See you the next time you come to town.

Wow, excellent, just what we strive to deliver! Thanks so much for your review and business!

Thank you for your great review, we look forward to your next visit!

Thanks for the review

We are so glad everything went as you had hoped...until the next time!

Thanks for your input and we will try to make sure to do just as you said, it is an every day thing!

Hi Emily,Thank you for sharing your experience. We hope you had a nice stay with us, and we appreciate your rating and review. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 5-star experience.

Hi Kevin,Thank you for sharing your feedback with us. We're glad to hear that our hotel's affordability and convenience met your needs during your stay. Your satisfaction is important to us, and we're pleased to have provided a positive experience. We hope to have the opportunity to welcome you back in the future and continue to meet your expectations.

Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

Thanks for the great review and we look forward to your next visit!

Thanks for a good review and we are happy to see you the next time you are in the area!

Thanks so much for staying with us when coming to the campus. Until next time, safe travels!

Thank you Barbara!!!

Thanks so much for the awesome review!

Thanks for the great review!

I agree about the pool as that would be a cool amenity...we just don't have the space for it.

Thanks for the stars!!!

Thanks for the review, see you soon.

Thanks for the great review and we look forward to your next visit...

Thanks!

Thanks for the review. We do have a rack designed for small toiletries installed in each shower. I'm sorry if you did not find it large enough.

Thank you for your perspective and input. We take all comments to heart and hope to exceed your expectations if there is a future stay.

Awesome, we are so glad to hear you enjoyed your stay as well as found our staff to be friendly and helpful. We look forward to your next stay!

I'm sorry to hear that the room was not to your or our expectation. We take pride in how our rooms are presented and are very disappointed to learn of your observations.

Thanks for the great review and hope to see you soon!

Thank you for your loyalty to our facility and we welcome you every time!

Thanks for the review!

Dear Alexis,Thank you for taking time to share your feedback regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.If I can provide any assistance, please don't hesitate to contact us directly.

We very much appreciate your good rating given to us and we are glad to know that your stay with our hotel is a pleasant one. Despite the problem you have with the hot water you still provide a good account of your overall experience with us. And that is very kind of you.Thank you

Hello Ms. Kimberly,Thank you for choosing SureStay Plus by Best Western in Santa Clara for stayed with us. And for given us. And for given us 6 from the scale of 1 to 10, we highly appreciate it. We hoping to serve you the best we could in the future.Thanks

Dear Mr. Jayson,Thank you for given us such perfect number. We highly appreciate it. And thank you for choosing SureStay Plus by Best Western in Santa Clara for your stayed.Hope to see you again.Thanks