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"Its a "romance hotel," which I didn't realize until I got there, so I was naturally confused when I entered the front door as there is no reception desk just 4 buttons you can press to select your room type and a phone. I stood around confused for long enough that a nice employee saw me confused on a security camera and came to help. When I entered my room there is a credit card machine, and other amenities for your stay, including the "romantic" items available for use. It was an unusually...

"everything was fantastic!! great place, friendly staff very relaxing"

"I loved our stay here! The staff are very helpful and there’s a big supermarket at the back of the property, a park, hot springs and skate park with restaurants."

"The private onsen is fantastic! Facilities also very new."

"I would stay there again"

"Great stay!"

"Kaji, front desk manager was amazing & so helpful -accommodations & meals were wonderful, buses were convenient , about 45 min each way to & from the ski areas"

"Clean room"

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"Good hotel"

"Great hospitality, spacious room, cleanliness, great variety of food at breakfast buffet, lovely Onsen, all in all a great experience!"

"The staff were so welcoming and it was a comfortable environment to stay at. "

"The property and spa are fantastic!"

"Hallways smelt poorly, carpets are stained throughout the facility. We got the 4 person japanese room (only 2 in the room) and it was adeqaute for us. Outdoor tub included with room can only hold two people, food included with half board was buffet style and wasn't very good, however had a decent selection of western, japanese and chinese cuisines."

"Staff were terrific, helped us with all our needs"

"Spotless room, super friendly staff, amazing location. Will definitely visit again. "

"We had a great stay at Tateyam"

"Stay was amazing ! Mr Fukushima was so kind - he helped us with discounted lift tickets, picked us up from the train station and took us grocery shopping. Location was right at the Iwatake gondola. Please note the unit is in traditional Japanese style - sleeping on the floor with Japanese pillows (very different to western pillows). Highly recommend !"