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Hotel Primera

2.5 star property
Hotel with free parking, a short walk to Las Americas Premium Outlets

Choose dates to view prices

Photo gallery for Hotel Primera

Exterior
Exterior
Deluxe Double Room
Designer store
Exterior
Hotel Primera, in a bustling shopping district, offers a retreat with an outdoor pool, designer stores on-site, and a business center. Free WiFi and express check-out give guests more time to enjoy their stay.

Reviews

3.4 out of 10

Popular amenities

  • Room service
  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Check availability for these dates

Tonight

Sept 9 - Sept 10
Check availability for tonight Sept 9 - Sept 10

Tomorrow

Sept 10 - Sept 11
Check availability for tomorrow Sept 10 - Sept 11
Available filters for rooms
Showing 4 of 4 rooms

Deluxe Double Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Single Room, 1 King Bed, Accessible

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Single Room, 1 King Bed, Accessible

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed
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About the area

Located in San Ysidro, Hotel Primera is in the entertainment district. Travellers eager for a bit of culture can stop by North Island Credit Union Amphitheatre, while those who have shopping on the agenda may want to visit Las Americas Premium Outlets and Macroplaza Insurgentes. Tijuana Wax Museum and Len Moore Skate Park are also worth visiting.
Visit our San Ysidro travel guideOpens in a new window
Map
190 E Calle Primera, San Ysidro, CA, 92173

What's nearby

  • Las Americas Premium Outlets - 3 min walk - 0.3 km
  • Tijuana Customs - Garita El Chaparral - 13 min walk - 1.2 km
  • Av Revolución - 15 min walk - 1.3 km
  • San Ysidro Border Crossing - 18 min walk - 1.6 km
  • Centro Cultural Tijuana - 3 min drive - 4.1 km

Getting around

  • Iris Avenue Trolley Station - 4 min drive
  • San Diego Santa Fe Depot - 17 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 29 min drive

Restaurants

  • ‪La Perla - ‬5 min drive
  • ‪Starbucks - ‬8 min walk
  • ‪Jack in the Box - ‬2 min drive
  • ‪Ying Li Restaurant - ‬20 min walk
  • ‪Wetzel's Pretzels - ‬9 min walk

About this property

Hotel Primera

Hotel near Las Americas Premium Outlets
You can look forward to a terrace, designer shops on-site and laundry facilities at Hotel Primera. In addition to a business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Express check-out, luggage storage and multilingual staff
  • A 24-hour front desk, ATM/banking services and smoke-free property
Room features
All 97 rooms feature comforts such as air conditioning, as well as amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and free toiletries
  • TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Designer stores
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 5 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

This property does not have any lifts

Property is also known as

San Ysidro Travelodge
Travelodge Motel San Ysidro
Travelodge San Ysidro
Travelodge San Ysidro Hotel San Ysidro
Travelodge San Ysidro Motel
Travelodge Wyndham San Ysidro Motel
Travelodge Wyndham San Ysidro
San Ysidro Super 8
Super Eight San Ysidro
Hotel Primera Hotel
Hotel Primera San Ysidro
Hotel Primera Hotel San Ysidro
Travelodge by Wyndham San Ysidro

Frequently asked questions

Does Hotel Primera have a pool?

Yes, this property has an outdoor pool.

Is Hotel Primera pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Primera?

Self-parking is free at this property.

What time is check-in at Hotel Primera?

Check-in start time: 3:00 PM; check-in end time: 6:00 AM. Early check-in is available for a fee of USD 25.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Primera?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Hotel Primera located?

Situated in the entertainment district, this hotel is within 1 mi (2 km) of Las Americas Premium Outlets and San Ysidro Border Crossing. Tijuana Customs - Garita El Chaparral and Tijuana Wax Museum are also within 2 miles (3 km). Beyer Blvd Trolley Station is 21 minutes by foot and San Ysidro Transit Center Station is 22 minutes.

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Reviews

Hotel Primera Reviews

3.4

3.4

Cleanliness

3.0

Amenities

4.2

Staff & service

3.4

Eco-friendliness

3.2

Property conditions & facilities
Rating 10 - Excellent. 45 out of 607 reviews
Rating 8 - Good. 21 out of 607 reviews
Rating 6 - Okay. 39 out of 607 reviews
Rating 4 - Poor. 73 out of 607 reviews
Rating 2 - Terrible. 429 out of 607 reviews

Reviews

2/10 Terrible

Maria

Disliked: Cleanliness, amenities, property conditions & facilities
Bad place to stay
Stayed 1 night in Sep 2022

2/10 Terrible

PHILIP

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is horrible. coackroaches everywhere in the beds gross
Stayed 1 night in Nov 2022

2/10 Terrible

Ed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t believe Expedia has the place as a Hotel. I will never book through Expedia again.
Stayed 1 night in Oct 2022

2/10 Terrible

Luis Alberto

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is practically trashed, broken doors, furniture, the toilet was loose, the manager is awesome but the hotel looks like abandoned or vandalized definitely not coming back

2/10 Terrible

Abdul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the dirtiest place to live a lot of cockroaches not feeling safe didn’t sleep at all and……… not recommended at all for any one at any time
Stayed 1 night in Oct 2022

2/10 Terrible

Tina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No towels, dirty sheets, flies and roaches in the room. Woke up to a roach on my pillow!!!
Stayed 1 night in Sep 2022

4/10 Poor

Alfredo

Disliked: Cleanliness
The place was dirty and the building needed to be painted all they needed to spray for insects it looked like a hunted house instead of hotel for family to stay. I will not recommend it to anybody
Stayed 1 night in Oct 2022

2/10 Terrible

Ruben

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property should not be listed.
Stayed 1 night in Oct 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I needed a last minute hotel for one night that was close to the airport so I booked a room here. Walked into the room and immediately walked out, gave back the keys and said no way in hell would I stay here. This place was disgusting. I’m surprised this place hasn’t been shut down. I don’t recommend staying here whatsoever. Don’t sacrifice price for quality.
Stayed 1 night in Jul 2022

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No o television in room. Room was not useable for guest... Refuse to find an room Request a refund for the room
Stayed 3 nights in Sep 2022

2/10 Terrible

Marco Antonio Perez

Disliked: Staff & service, amenities, property conditions & facilities
Poor conditions inside and outside. No towels, no internet, drug dealers around.
Stayed 2 nights in Sep 2022

4/10 Poor

Benjamin de

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Floors were duty, sheets where duty, bathroom had mold, microwave was burn inside, no toilet paper, no towels, when I went to the front desk to ask for toilet paper, they just said we don't have any.
Stayed 1 night in Nov 2022

2/10 Terrible

Ramona

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No tv mold everywhere sheets dirty ac didn’t work
Stayed 1 night in Nov 2022

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one let me
Stayed 1 night in Sep 2022

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close down this place seriously!!!!

Please please do not stay at this place, it looks like an abandoned hotel that was vandalized and thrashed!!! The bathroom doors had a hole in the middle like it was punched, the a,c was pulled apart with all the wires hanging out, we couldn’t open the windows because they were broken and there was no screen on them, the walls were graffitied on, it smelled like death in there, my daughters bathroom had poop on the floor, had blood on the bed , her sink didn’t work no running water IT WAS BAD!!!
Stayed 2 nights in Jul 2022

2/10 Terrible

SILVIA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should not be operating. We arrived and got a room, immediately upon walking in we saw the dirty sheets…beyond dirty. Couldn’t tell if it was blood or mud on both beds. Sheets looked like they’ve never been changed. Went to reception and asked for another room and the attendant told us we could get our money back instead. Late at night, after a 3 hour drive I just wanted to rest. We go to the next room and it’s even worse… cannot begin to explain how filthy and unsanitary this place was.
Stayed 1 night in Oct 2022

2/10 Terrible

Koji

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures do not look remotely the same. The pictures online are extremely old. The place needs updates with everything. There are no towels or toilet paper in the room. You have to request it at the front desk but they don't tell you. All linnens are stained and dirty. Tv doesnt work. Its loud with the residents they have living there. They have no respect for guests. You literally pay cheap and you get cheap. Spent the extra money for another place. This is not good at all.
Stayed 1 night in Nov 2022

2/10 Terrible

Fatima

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello, We arrived at the Hotel Primavera. The service at the front desk was very unprofessional and very unpleasant. As we walked up to our room we felt unsafe, the concrete stairs were broke the hallway floor felt uneven and soft as if there is water damage, the place was dirty and damaged all over we hoped the actual room i side was clean as shown on the picture on Expedia but it is NOT the first room we were given was under construction. We walked back to the lobby to I form the front desk and showed her the picture, she gave us a different room that room was not under construction but it smelled so bad. It smelt musty and moldy. The light fixtures were not even installed (as shown in the video) and there were no light bulbs. The bathroom had no towels and wall paper was ripping off. The beds were dirty and there were bugs. And the pictures you have on Expedia of this hotel are false advertisement.
Stayed 1 night in Oct 2022

2/10 Terrible

Gilberto Armando Velazquez

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel no está funcionando está clausurado es un fraude, y expedía no hace nada PÉSIMO SERVICIO de Expedía, nunca fueron para avisar que el hotel no está funcionando, me dejaron sin hotel, tuve que resolverlo yo y conseguir otro hotel, hasta este momento expedía no a resuelto nada y me dejaron a mi suerte voy a dar aviso a la PROFECO en Mexico.
Stayed 1 night in Dec 2022

2/10 Terrible

Oscar

Stayed 2 nights in Dec 2022

2/10 Terrible

MARIA ISABEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PESIMO

TERRIBLE ESE ESTABLECIMIENTO DEBERIA ESTAR FUERA DE SERVICIO ES UN NIDO DE SUCIEDAD Y SE UTILIZA COMO TALLER
Stayed 3 nights in Dec 2022

2/10 Terrible

Omar Alejandro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No pude hacer checkin porque el hotel ya no está funcionando, está abandonado
Stayed 1 night in Dec 2022

2/10 Terrible

paulina ivette

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Preferi perder el dinero ya que elegi una opcion no reembolsable. Ni si quiera me atrevi a pasar a la habitacion. Nos entregaron la llave y no bajamos del auto, solamente para regresarla por que sentiamos miedo siquiera de estar ahi. Nada vale poder dormir tranquilamente.

2/10 Terrible

Sergio Ivan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El peor hotel sin duda alguna para llegar, sucio, en mal estado las habitaciones, inseguro, lo utilizan para esconder personas ilegales y cosas ilegales.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refund

I check in at the hotel, but when I arrived to the room, I found it really dirty and in terrible conditions. I tell to the lady at the front desk about the situation. She offered me another room but, the rooms were in the same bad and dirty situation. I have pictures of the room as a proof. I asked to the lady at the front desk for a refund, but she said that Hotels.com needs to pay back the money. When I asked at the chat of the website of Hotels.com, the lady who was trying to helped me, she called to the hotel. Unfortunately, the hotel said that I didn´t complain at all and because of that they won´t refund. However it is not true. Then, I received a $50 dolars coupon from Hotels.com, which is no even half of what I paid ($243). I am asking for a 100% refund. The people who is working at Primera Hotel know the terrible conditions they offer to the customers, but they don´t care. I left the hotel because I didn´t feel safe and I didn´t feel confortable.
Stayed 2 nights in Nov 2022