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"a pleasant stay as usual"

"Amazing Place! The hotel and grounds were absolutely wonderful. The room was big and clean, staff was welcoming. "

"Fabulous facility with lotsa nature. Host very nice & friendly"

"Todo excelente "

"Excelente 💯"

"Friendly staff and nice breakfast menu"

"Nunca puede hacer el check in, llegue a la media noche al Villa Ana María y estaba totalmente cerrada, no estaban ni las luces encendidas, estuve gritando y golpeando la puerta, nadie salió. Quiero mi dinero de regreso "

"Clran room, elevator, friendly staff, valet. "

"Excellent multi night solo stay in their classic room. The staff encounters were all very friendly, starting with arriving around midnight by bus and being able to buzz reception and get checked in, morning breakfasts and key drops throughout the day, then assistance with referring a tour operator for day trips. Decor is very clean and cozy and location of the hotel is fantastic, within walking distance of major downtown sites, museums, eateries, and only a $2 ride to/from the bus terminal...

"Breakfast delicious, shops nearby."

"Clean room"

"Great hotel with helpful staff "

"Great location, lots of options for dining and 15 walking to downtown "

"The breakfast menu was fresh, excellent. Room was clean especially the bathroom. Staff was nice and eager to help guest, Veronica in particular. She was so nice and passionate to have pride in Cuenca. "

"We enjoyed the atmosphere and decorations and the breakfast. Pleasent staff."

"Staff are service excellent "