My stay at the Hotel Mesones 49 was just wonderful. I traveled with my friend and we reserved two rooms through hotels.com. We stayed during the week of Día de los Muertos. We were greeted warmly and informed of a mixup in the room type- and they were most generous with making an adjustment for the error. Both rooms were adequate depending on your needs- one of the rooms was just smaller with less space and a smaller tv, but it was more than adequate.
My room was very clean and comfortable. The room has great charm and is very unique, so much better than ordinary chain hotels. The in-room toiletries were great (Argan Oil). I did not request cleaning services during my stay because it was only three days. The heating worked well and was very quiet.
The location of the hotel is wonderful, it is close proximity to everything in beautiful San Miguel de Allende.
The restaurant was great- we had breakfast and lunch during the stay, and both were delicious and reasonably priced. They even provided ice and glasses on day after they were closed.
There was always someone stationed at the front desk, and they greeted us warmly every time we came back. The front desk was able to offer directions to the taxis, make recommendations and answer questions. They also offered bottled water while we were sitting in the reception area waiting. I was also appreciative of the gentleman who helped with me the final night waiting for the 1:30 am shuttle.