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"This is an excellent hotel. The staff is friendly and helpful. The rooms are up to date and comfortable. Breakfast buffet is well worth the price. Location in Providencia is near Tobalaba metro station, shopping at Costanera and MUT shopping centers, and several excellent independent restaurants."

"10 days stay. Bathroom smells bad. I had to keep the door closed. "

"Agradecer ya que tuve que realizar una reserva de emergencia y lo pidieron solucionar. Gracias."

"Clean room. "

"Beautiful place to stay. Wonderful people. It did not disappoint. "

"Really enjoyed the poolside environment. Beautiful view and found a place in the shade to sit. "

"Hôtel bien situé, option resto au alentour, station de métro tout près, peu de chaise à la piscine"

"Excelent"

"I would avoid this hotel at all cost. Robbers and thieves operate freely. Our luggage was stolen whilst checking out right infront of 3 reception staff who did nothing to stop it happening!!!!. They were also very reluctant to assist us when we asked them to call the police!!!. Our passports,credit cards,money mobile phone and ipad were stolen. We did not even receive any assistance from the hotel staff or management. I would definately never stay here there is something very bad going on at this hotel."