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Touchstone Hotel - City Center

3.0 star property
Hotel with a 24-hour front desk, 5-minute walk to Union Square

Choose dates to view prices

Touchstone Hotel - City Center, near Union Square and Moscone Convention Center, offers a convenient retreat. Stay connected with in-room WiFi and take advantage of luggage storage, tour/ticket assistance, a water dispenser, elevator access to your room and 24-hour front desk support – all backed by top-rated staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is NZ$174
includes taxes & fees
6 Nov - 7 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Economy Room (Petite Double room)

Economy Room (Petite Double room)

Economy Room (Petite Double room)

8.8 out of 10
Excellent
(23 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Hairdryer
Designer toiletries
Daily housekeeping
Wardrobe
Iron/ironing board
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(28 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Hairdryer
Private bathroom
Designer toiletries
Daily housekeeping
Desk
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(11 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Hairdryer
Private bathroom
Designer toiletries
Daily housekeeping
Wardrobe
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

8.0 out of 10
Very good
(5 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Hairdryer
Private bathroom
Designer toiletries
Shower/bath combination
Daily housekeeping
  • 14 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Hairdryer
Designer toiletries
Daily housekeeping
Desk
Iron/ironing board
  • 8 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

Map
480 Geary St, San Francisco, CA, 94102

What's nearby

  • Union Square - 3 min walk - 0.3 km
  • Moscone Convention Center - 14 min walk - 1.2 km
  • Lombard Street - 4 min drive - 2.5 km
  • Oracle Park - 4 min drive - 2.5 km
  • Pier 39 - 4 min drive - 2.5 km

Getting around

  • San Francisco Station - 3 min drive
  • Powell St & Geary Blvd Stop - 4 min walk
  • San Francisco International Airport (SFO) - 29 min drive

Restaurants

  • ‪Pinecrest Diner - ‬3 min walk
  • ‪Cocobang - ‬1 min walk
  • ‪Lost Cat Bar & Bites - ‬2 min walk
  • ‪Corzetti - ‬3 min walk
  • ‪Redwood Room - ‬1 min walk

About this property

Touchstone Hotel - City Center

Hotel near Union Square
Located close to Moscone Convention Center and Lombard Street, Touchstone Hotel - City Center has plenty to offer. Stay connected with free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), tour/ticket information and a water dispenser
  • Luggage storage, smoke-free property and a 24-hour front desk
  • A front desk safe and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and have amenities such as free WiFi. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Designer toiletries and hairdryers
  • Wardrobes/cupboards, heating and daily housekeeping

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Front of property

FOUND Hotel Carlton, Nob Hill

  • Free WiFi
  • 24/7 front desk
8.6 out of 10, Excellent, 1,009 reviews
The price is NZ$122
includes taxes & fees
26 Nov - 27 Nov
FOUND Hotel Carlton, Nob Hill

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 35 per night); discounts available

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: USD 18 to 45 for adults and USD 18 to 45 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 18 to 45 for adults and USD 18 to 45 for children
  • Nearby parking fee: USD 35 per night(545 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Parking height restrictions apply

Property is also known as

Touchstone Hotel
Touchstone City Center
Touchstone Hotel - City Center Hotel
Touchstone Hotel - City Center San Francisco
Touchstone Hotel - City Center Hotel San Francisco

Frequently asked questions

Is Touchstone Hotel - City Center pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Touchstone Hotel - City Center?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Touchstone Hotel - City Center on 6 Nov 2025 start from NZ$174.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Touchstone Hotel - City Center?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Touchstone Hotel - City Center?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Touchstone Hotel - City Center located?

Located in Union Square, this hotel is within 1 mi (2 km) of Union Square and Moscone Convention Center. Lombard Street and Oracle Park are also within 2 mi (3 km). Powell St & Geary Blvd Stop and Powell St & Post St Stop are within a 5-minute walk.

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Reviews

Touchstone Hotel - City Center Reviews

8.2

Very good

8.4

Cleanliness

7.0

Amenities

9.2

Staff & service

7.8

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 283 out of 578 reviews
Rating 8 - Good. 147 out of 578 reviews
Rating 6 - Okay. 82 out of 578 reviews
Rating 4 - Poor. 34 out of 578 reviews
Rating 2 - Terrible. 32 out of 578 reviews

Reviews

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located and I felt safe walking arround the area, the staff is very nice, the rooms are small but for one person it was fine
Stayed 3 nights in Oct 2025

10/10 Excellent

Giovanny

Liked: Staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Sep 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very good.
Stayed 3 nights in Sep 2025

4/10 Poor

Denisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is very close to downtown, but I think that’s the only good thing about it
Stayed 3 nights in Oct 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was truly amazing, informative, helpful and kind.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 4 nights and it was wonderful from start to finish. Big shoutout to Juliet at the front desk, she is amazing !
Stayed 4 nights in Jul 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and communicated very well and quickly.
Stayed 4 nights in Jul 2025

8/10 Good

Raymond E

Liked: Staff & service
Juliet was such a pleasure. She made sure we were satisfied.
Stayed 2 nights in Sep 2025

8/10 Good

yu_chi

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient! Average room condition, very friendly staffs!
Stayed 4 nights in Jul 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel.

i loved the attention from the personel since the very first day, the discount coupon at the restaurant saved a few bucks, also the food is great. the room was clean and spacious and at last but not least, it is ver well located, near most of all attractive places in the city.
Stayed 4 nights in Jul 2025

6/10 Okay

David

Pluses: good location in theater district, friendly staff, cheap. Downsides: no mini-fridge, no drinking glasses, no washcloths (!)
Stayed 4 nights in Sep 2025

6/10 Okay

B

Liked: Staff & service, property conditions & facilities
Convenient place. Has all basic requirements and staff was polite.
Stayed 1 night in Jul 2025

8/10 Good

Kan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience near Union Square, easy public transportation, affordability, and friendly staff. The issue is that there is no AC, check-in and checkout times are too late and too early.
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the value and amazing staff, especially Julieta! The diner was nice too!
Stayed 2 nights in Mar 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, friendly staff
Stayed 1 night in Feb 2025

8/10 Good

Jason

Liked: Cleanliness
Great spot for a solo traveler spending a few nights in the city. Great location with a lot within walking distance
Stayed 4 nights in Feb 2025

10/10 Excellent

Hongyu

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the staff there, very friendly
Stayed 2 nights in Jan 2025

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot! Would stay again
Stayed 2 nights in Feb 2025

6/10 Okay

Esteban

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No free parking as Expedía ad, no a/c, no battle of water in the apartment, restaurant for breakfast open too late, pillows smell bad , small bed for two guest, no really happy are all.
Stayed 1 night in Sep 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing and friendly staff , they were amazing.
Stayed 3 nights in Sep 2024

6/10 Okay

Ryun

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Full disclosure, I only stayed here because every other room in the city was over $1k per night because of a conference. Location was convenient. Spartan. No ice, no fridge, no safe. To its credit, the bathroom and shower were clean and comfortable. The shower had great pressure and hot water. The bed was hard as a rock, no side sleeping possible. Noway could 2 people fit in my “petit” room. The pull-down “desk” was barely big enough for my laptop.
Stayed 4 nights in Oct 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and very well located

The location is superb and you can walk to many of the attractions. The staffs are incredibly helpful and friendly. While the room is a bit small, it is comfortable and quiet. I enjoyed my stay and had very restful sleep during my two nights stay in the hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Omer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is awesome! You can walk anywhere! The staff is so friendly, and the breakfast was my favorite!
Stayed 3 nights in Sep 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and helpful
Stayed 7 nights in Nov 2024

10/10 Excellent

Brett

Liked: Cleanliness
Rooms were fine for short trip where you are very busy, had everything you needed, as well as clean and comfortable. The Filipino lady (sorry I cannot place her name at the moment) was spectacular! Kind and the definition of hospitable. Miss her already and her warm smile and conversation. Breakfast (David's) was amazing. Just a normal; eggs, hash browns, bacon & sausage, toast - guy here though. Went there twice with the 15% discount for staying with Touchstone.
Stayed 2 nights in Jun 2025