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Reviews

4.4 / 5Excellent
970 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Moscone Convention Center
    9 min walk
  • Popular Location
    San Francisco Museum of Modern Art
    9 min walk
  • Restaurant
    Panda Express
    1 min walk
  • Restaurant
    Latte Express
    1 min walk
  • Airport
    San Francisco, CA (SFO-San Francisco Intl.)
    18 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Deluxe Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
    More details
  • Superior Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Room, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    More details
  • Premier Studio, 1 King Bed, Accessible

    Room Amenities

    • Sleeps 4
    More details
  • Premier Studio, 1 King Bed

    Room Amenities

    • Sleeps 4
    More details
  • Superior Room, 1 King Bed, Accessible

    Room Amenities

    • Sleeps 2
    More details
  • Room (Well and Away Pure)

    Room Amenities

    • Sleeps 2
    More details
  • Suite (Zetta)

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Suite (Zetta)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Deluxe Room, 2 Double Beds, Accessible

    Room Amenities

    • Sleeps 4
    More details
  • Deluxe Room, 1 King Bed, Accessible

    Room Amenities

    • Sleeps 2
    More details

About this area

San Francisco

In the city centre, Hotel Zetta San Francisco is in San Francisco's Downtown San Francisco neighbourhood, an area with good shopping. Lombard Street and Pier 39 are notable landmarks, and the area's natural beauty can be seen at Golden Gate Park and Mission Dolores Park. Looking to enjoy an event or a game? See what's going on at Oracle Park or Cow Palace.

Visit our San Francisco travel guide
Popular Location

What's nearby

  • Moscone Convention Center - 9 min walk
  • San Francisco Museum of Modern Art - 9 min walk
  • San Francisco City Hall - 18 min walk
  • Oracle Park - 2 min drive
  • Exploratorium - 3 min drive

Getting around

  • San Francisco Station - 19 min walk
  • Market St & 5th St Stop - 1 min walk
  • San Francisco, CA (SFO-San Francisco Intl.) - 21 min drive

Restaurants

  • S and R Lounge — 1 min walk
  • The Cavalier — 1 min walk
  • Panda Express - 1 min walk
  • Latte Express - 1 min walk
  • Cafe Venue - 1 min walk

About this property

Hotel Zetta San Francisco

4-star San Francisco hotel in Downtown San Francisco, walk to Moscone Convention Center
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and valet parking. All 116 rooms offer thoughtful touches such as espresso makers and bathrobes, as well as comforts such as pillowtop beds and premium bedding. Wireless Internet access (surcharge) and fridges are standard, as are LCD TVs with satellite channels.
Hotel Zetta San Francisco offers 116 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 46-inch LCD televisions come with premium satellite channels. Fridges and espresso makers are provided. Bathrooms include a shower, bathrobes, slippers and designer toiletries.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a fitness centre.

Property amenities

Internet

Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi

Parking and public transport

Valet parking (surcharge)

Food and drink

Cooked-to-order breakfast available for a fee daily 7 AM–1 PM
1 restaurant
1 bar
Room service available
Coffee/tea in a common area

Things to do

Billiards/pool table
Fitness centre

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
Laundry facilities
Fridge

Conveniences

ATM/banking services
Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

Chinese
English
Filipino
French
Spanish
Vietnamese

Business services

24-hour business centre
3 meeting rooms
Conference centre

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Down comforter
Free cots/infant beds
Hypo-allergenic bedding
Pillow-top mattress
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Shower

Entertainment

46-inch LCD TV
premium channels
satellite channels

Food and drink

Espresso maker
Minibar
Fridge

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Laptop-compatible safe
Phone
Slippers

Policies

Check-in

Check-in between 3 PM - 2:00 AM

Check-out

Check-out before noon
Late check-out subject to availability

Pets

  • Pets are allowed for an extra charge (varies based on length of stay).
  • Dogs only
  • 1 per room

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

The resort fee includes:
  • Fitness centre access
  • Business centre/computer access
  • Internet access
  • Phone calls
  • In-room coffee
  • Concierge/Valet service
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fees vary based on length of stay
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Hotel Zetta San Francisco
  • Hotel Zetta
  • Zetta San Francisco
  • Milano Hotel San Francisco
  • Hotel Milano San Francisco
4.4

Excellent

5 - Excellent
556
4 - Good
280
3 - Okay
89
2 - Mediocre
27
1 - Poor
18
4.6
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb. 2020

3/5

  • Liked: Cleanliness, amenities
  • Disliked: Staff & service, property conditions & facilities

While this property is worth its spades in design, the devil is in the details. We arrived right on time for check in and were told they were wrapping up our room, we agreed to hang in the lobby. 45 minutes later my husband went to check and see how it was going and they had completely forgotten about us, with no accountability for that we went to our room. When we got there, it is a great room, very stylish but my main concern was that the window view was of the air conditioner outside in an alcove. Dead birds were there, so we obviously didn't ipen the curtains, who wants to look at buildings, an air conditioner snd dead birds? So it felt quite like a prision cell with no light coming in from outside, a stylish prison cell yes, but a prison cell no less. Lastly, there was only 1 robe when there was clearly hangers for 2, we didn't use it anyways simply because it was a terry cloth type robe that didn't at all feel luxurious and again there was only 1. All in all it was a great stay, the restaurant downstairs was worth EVERY penny, the best food we've had in a while! But im a detail oriented person, I was disappointed in the details of this hotel.

Stayed 1 night in Feb. 2020

2/5

  • Disliked: Staff & service

The staff was helpful and apologetic for the lack of availability of a room at 4pm, check in is at 3pm. We went to the restaurant and it took 1 1/2 hours for our food to come to us and over 40 minutes for our drinks. The manager was generous about compensating us without asking for the inconvenience. Our room was upgraded and a drink was provided on the hotel. The location is great for the Warfield and other attractions.

Stayed 1 night in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 10 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan. 2020

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