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Hilton Garden Inn San Mateo

3.0 star property
San Mateo hotel in East San Mateo with 24-hour fitness centre and 24-hour front desk
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hilton Garden Inn San Mateo

Photo gallery for Hilton Garden Inn San Mateo

Restaurant
Terrace/patio
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Lobby

Overview of Hilton Garden Inn San Mateo

8.6

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Pet-friendly
  • Free WiFi
  • Gym
  • Laundry

Explore the area

2000 Bridgepointe Circle, San Mateo, CA, 94404
  • Popular LocationSan Francisco Bay3 min drive
  • Popular LocationSan Mateo County Event Center4 min drive
  • Popular LocationHillsdale Shopping Center5 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)12 min drive
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Room options

King Bed Bedroom Suite

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed - queen
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

One King Bed, Accessible

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

San Mateo

Located near the beach, Hilton Garden Inn San Mateo is in East San Mateo, a neighbourhood in San Mateo. Parkside Aquatic Park and Coyote Point Park are local attractions and those in the mood for shopping can visit Hillsdale Shopping Center and Millbrae Square Shopping Center. Looking to enjoy an event or a game while in town? See what's happening at The Foundry or Stanford Stadium. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails.

What's nearby

  • Mariners Point Golf Center - 12 min walk
  • San Francisco Bay - 3 min drive
  • San Mateo County Event Center - 4 min drive
  • Hillsdale Shopping Center - 5 min drive
  • Coyote Point Park - 8 min drive

Getting around

  • Hayward Park Station - 3 min drive
  • San Francisco International Airport (SFO) - 13 min drive

Restaurants

  • Starbucks - 10 min walk
  • McDonald's - 17 min walk
  • Lazy Dog Restaurant & Bar - 5 min walk
  • Starbird - 17 min walk
  • Starbucks - 15 min walk

About this property

Hilton Garden Inn San Mateo

Hotel near San Francisco Bay
You can look forward to a terrace, dry cleaning/laundry services and a bar at Hilton Garden Inn San Mateo. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Full breakfast (surcharge), express check-out and a vending machine
  • Smoke-free property, a lift and laundry services
  • Luggage storage, a front desk safe and a 24-hour front desk
  • Guest reviews speak well of the helpful staff
Room features
All 157 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 37-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends; USD 19.99 for adults and USD 9.99 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 3,197 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 9 2023 to March 31 2024 (dates subject to change):
  • Swimming pool
The property will be renovating from 11 December 2023 to 1 April 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Hallway
  • Lobby
  • Meeting facilities
  • Selected guestrooms
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 19.99 for adults and from USD 9.99 for children
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel San Mateo
Hilton Garden Inn San Mateo
San Mateo Hilton Garden Inn
Hilton Garden Inn San Mateo Hotel San Mateo
Hilton San Mateo
Hilton Garden Inn San Mateo Hotel
Hilton San Mateo San Mateo
Hilton Garden Inn San Mateo Hotel
Hilton Garden Inn San Mateo San Mateo
Hilton Garden Inn San Mateo Hotel San Mateo

Frequently asked questions

Does Hilton Garden Inn San Mateo have a pool?

Yes, this property has an outdoor pool. The swimming pool will be unavailable from December 9 2023 until March 31 2024 (dates subject to change). The property will be renovating the swimming pool from December 11 2023 until April 1 2024 (completion date subject to change).

How much does it cost to stay at Hilton Garden Inn San Mateo?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn San Mateo on 28 Apr 2024 start from NZ$262.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn San Mateo pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Hilton Garden Inn San Mateo?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hilton Garden Inn San Mateo?

Checkout is at noon.

Where is Hilton Garden Inn San Mateo located?

Located in East San Mateo, this hotel is 0.6 mi (1 km) from Mariners Point Golf Center and 2 mi (3.2 km) from San Francisco Bay. Leo J. Ryan Park and Parkside Aquatic Park are also within 2 miles (3 km).

Hilton Garden Inn San Mateo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 458 out of 891 reviews" "
Rating 8 - Good. 307 out of 891 reviews" "
Rating 6 - Okay. 74 out of 891 reviews" "
Rating 4 - Poor. 33 out of 891 reviews" "
Rating 2 - Terrible. 19 out of 891 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sylvia

Nice all ok
Stayed 1 night in Mar 2024

8/10 Good

Kazuyo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I stayed for 6 nights and one day, the room was not cleaned. I spoke to the receptionist and she said that they didn't clean the room because I had put the plate, which I never ever do that. The housekeeping staff was already gone so I couldn't get the clean service. They never said sorry for that. Other than that, the hotel was quite an average.
Stayed 6 nights in Jan 2024

8/10 Good

Sofia

Travelled with family
Liked: Amenities
Great customer service.
Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You always have EXCELLENT employees. Nicole went out of her way to help me when I had 2 planes cancel. I knew I would arrive after midnight. When i went to thank her the next day she knew it was me and called me by name. Ruben is also wonderful. he helped my boyfriend out with late coffee as we didn't get to hotel until late. Your cleaning staff and kitchen all friendly. 5 x A Plus Rating
Stayed 6 nights in Mar 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quite
Stayed 1 night in Mar 2024

8/10 Good

Wayne

Stayed 1 night in Mar 2024

6/10 Okay

Jerold

Travelled with partner
Liked: Cleanliness, amenities
Ridiculous Breakfast price- $24/person. Lousy pillows- way too soft
Stayed 5 nights in Feb 2024

8/10 Good

Kitra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel smelled like fresh construction from their ongoing remodel, not their fault really but it was a strong smell in the room and halls. Noise started early. The first night we arrived it was late and we ordered food from the restaurant. I was waiting for our order to be ready and the solo line cook was licking his fingers as he cooked. Not cool.
Stayed 3 nights in Feb 2024

10/10 Excellent

Yovani

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I arrived earlier than expected but they were still able to check me in early.
Stayed 1 night in Feb 2024

6/10 Okay

Steve

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
$19 for breakfast? Seriously? That's really dumb especially at the price point we're paying. It's cheap and it's nickel and diming your customers to death! BAD Policy! Front desk staff said they took for the info to the manager which I take his code for I'm not going to do it darn thing about this. Too many other options to consider staying at this property again if they're going to keep up with this dumb policy. Plus, the property was undergoing significant renovations so they could have really done a solid for their customers by waving the $19 fee.
Stayed 2 nights in Jan 2024