Is Calista Organic Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Calista Organic Hotel?

Check-in start time: 4:00 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Calista Organic Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Calista Organic Hotel located?

Located in Downtown San Francisco, this hotel is 2.1 mi (3.4 km) from Ferry Building. California St & Van Ness Ave Stop and California St & Polk St Stop are within a 5-minute walk.

Calista Organic Hotel Reviews, Deals & Photos 2025

8/10 Good

Scott

14 Apr 2025

Disliked: Staff & service

Inexpensive, no frills or services, room was comportable and clean, shower hot, but cramped, convenient to where I wanted to be in San Francisco, lots of shops and restaurants nearby.

Stayed 4 nights in Apr 2025

10/10 Excellent

Aki

19 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing

Stayed 2 nights in Jan 2025

2/10 Terrible

Luke

16 Feb 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This place should be shut down .

Stayed 1 night in Feb 2025

4/10 Poor

ted

5 Mar 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

noisy area, tired property

Stayed 6 nights in Feb 2025

10/10 Excellent

Michael

10 Dec 2024

Liked: Staff & service, property conditions & facilities

Self check-in. Easy to follow instructions. The room was clean and comfortable.

Stayed 1 night in Dec 2024

10/10 Excellent

Andrey

15 Feb 2025

Liked: Cleanliness, staff & service

Disliked: Amenities

Great place, great location. It’s a bit non-traditional- there’s no door person or a lobby… but the property is well managed and maintained. The cleaning crew is efficient and friendly, but also very quick. There’s no silverware or glasses, but the fridge and BevMo across the street provide just fine. Also, its hot water and water pressure are great!

Stayed 1 night in Feb 2025

10/10 Excellent

Luis

27 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The area. Other than that great experience!! :)

Stayed 1 night in Jan 2025

6/10 Okay

Jose

18 Feb 2025

Liked: Staff & service, amenities

Disliked: Property conditions & facilities

Room was very small and no dresser to put away clothes, however served its purposes.

Stayed 7 nights in Feb 2025

2/10 Terrible

Luke

16 Feb 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is a joke. The rooms leak when it rains and the elevator is a death trap

Stayed 1 night in Feb 2025

8/10 Good

Luke

8 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Unsafe outside

Stayed 1 night in Feb 2025

4/10 Poor

Nicolas

20 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Sep 2024

2/10 Terrible

Lydia

21 May 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No housekeeping, no front desk, don’t book here.

I arrived after 4PM & there was no front desk/worker, my room was not cleaned, I call customer service & they said housekeeping would come, I waited an hour and no one came so I looked on all stories of the building & seen no housekeeping whatsoever. The fridge was leaking, dirty towels from previous guest in the bathroom, needles on floor, dirty floor, dirty walls. I had to get a refund and stay somewhere else.

Stayed 1 night in May 2025

10/10 Excellent

Mohammad

1 Jul 2024

Good

Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

3 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I stayed 2 nites as a solo female. The location is great, Polk Street is a block away & there are a myriad of bars, shopping & dining options, for a range of budgets. I just needed lodging with private bath & 24-hr front desk, as i was in town to attend an event that went late into the night & wanted to be able to access my room any time. My room was clean, linens were crisp, i barely heard any other guests but - if this is an issue for you, it wasn't for me- normal city traffic sounds can inevitably be heard (bc you ARE in a city). The water pressure in the shower was excellent, although the glass shower door wouldnt close shut all the way, causing shower water to spill out onto the bathroom floor. Checking in was simple & overall i would definitely stay again. Highly recommended for solo travelers.

Stayed 2 nights in Feb 2025

2/10 Terrible

Raul

18 Feb 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This was the worse experience I have ever had the place was dirty and could not stay it was unsafe and just felt like I was going to get robbed. I tried to call the hotel and they did not answer once in said the room was dirty. The bed broken the bathroom was discussing

Stayed 3 nights in Feb 2025

2/10 Terrible

Monicaa

18 May 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

DO NOT STAY HERE. Genuinely spend the extra money and go somewhere else. We got to our hotel at 6 and our room wasn’t even cleaned. We got to our new room and it smelled like urine, the floors weren’t clean, the bed smelled, ac/heating did not work, and there was no hot water. We called the customer service line and he was essentially no help (and talks over you- super unprofessional) the whole place was dirty and I’m convinced the elevator is about to break. Also there were bugs all over the room. Do not stay here I’m begging you like- they should be paying you to stay here.

Stayed 1 night in May 2025

8/10 Good

Alex

31 Mar 2025

Liked: Cleanliness, property conditions & facilities

Good place for independent young travelers

Traveled here for a week in April with my girlfriend. Awesome place, would stay again. This is no-frills, hostel style housing. You're getting what you pay for, and they are not going to hold your hand or pamper you. However, the property is in a good location with plenty of locks, so we felt safe. The room was clean and comfortable. There is no customer service on site, so you have to call a number to request things like extra towels, and they won't clean your room every day. But most of the negative reviews on here are a little dramatic. It's a cheap place, yes, but I felt like I got my moneys worth and had a good stay with them. Customer service rep was always polite and honest, never rude. This place is great for younger people who want to save money and are okay looking out for themselves. 3.5/5.

Stayed 5 nights in Mar 2025

2/10 Terrible

Jack

29 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

the property called me 2 hours before I was supposed to check in and told me they didn't have a room for me due to previous damage from previous people staying there and just basically said I was SOL

Stayed 2 nights in Sep 2024

2/10 Terrible

Michelle

4 Feb 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Nobody told me that this hotel was a converted SRO building. I didn’t like my stay there. My forest night there, I had people knocking on my door. I didn’t answer it. I read in previous reviews that some people have gotten their rooms broken into on the first night. On the floor above me, some guy was also abusing his girlfriend. I called 911. I was supposed to stay Friday night through Monday morning, but I only stayed Friday night and left for another hotel Saturday morning. DO NOT BOOK HERE. The rooms were falsely advertised. The steps going from the basement to the 2nd floor smell like piss, not to mention people smoked inside their rooms. If I could give this 0 stars I would. This place was not what I had imagined it to be.

Stayed 3 nights in Jan 2025

2/10 Terrible

Ross

4 Oct 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I arrived at the "lobby" to find no one on duty. There were numbers and WhatsApp and txt options to reach someone, but no one answered. I spend 30 minutes trying to contact anyone who knows what the heck kind of flop house this is. Eventually customer service called me and informed me that their booking system is down and they did not have any available rooms. It was for the best. If who I saw dragging their life's possessions through the lobby was any indication of the neighbors I would have to endure, I dodged a bullet, indeed.

Stayed 4 nights in Sep 2024

4/10 Poor

Matthew

4 Mar 2025

Liked: Room comfort

Disliked: Cleanliness, staff & service

Ghost hotel with lots of routers but no staff

The place was generally clean but there were hairs and random pieces of rubbish still in the room. The toilet is extremely temperamental and does not always flush, it also refills during the night so needs to be turned off at the valve to get any sleep. We couldn't connect to any of the multitude of routers that we were given passwords to (or did connect but to be told that the service was suspended for unpaid bills). Not having broadband was an annoying issue as being tourists, we don't have local phone contracts with unlimited data to use. Staff were unseen and uncontactable, we tried messaging and calling several times. Despite recieving a lot of automated emails, there seemed to be no actual humans available throughout our stay, physically or virtually. If anything goes wrong, good luck finding someone to talk to. Fine if you need somewhere to crash and sleep that's cheap.

Stayed 3 nights in Feb 2025

2/10 Terrible

Gerard

18 Feb 2025

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

I won't be coming back to the Calista Organic Hotel. I recommend that you don't either. Customer Service is virtually nonexistent. There is manager at the property. I had a number of problems while at the property. When I tried to contact the manager, I got no response until i mentioned that I would reference his lack of response in my review. I needed Wi-Fi for my work. When I asked about the Wi-Fi I was told that they would have a technician check the server. This never happened. There was no Wi-Fi in my room for the duration of my stay I had planned on cooking in my room as the hotel claims to have a kitchenette. This was not possible as the hotel provides nothing by way of dishes, cutlery or pots and pans. There wasn't as much as a plastic cup with which to brush my teeth. The hotel does not provide maid service as they claim. I spilled coffee on my sheets on day 1. I slept on dirty sheets for a week before I eventually found a maid. They claimed that you have to ask for maid service but there was no one to ask.

Stayed 11 nights in Feb 2025

2/10 Terrible

Briana

5 Feb 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

There was no one onsite to talk to about any of the issues I had. I arrived early (12pm) simply to leave my bags, with the understanding that the room may not be ready to actually check in yet. Right as I was about to use the code, I heard noises from inside the room. The previous hotel stayers (I’m assuming) were still there, and a man stepped out while I was in the hallway trying to figure out what to do, in no rush only to take out his trash (which was in the hallway floor). The entire building reeked of disturbing smells, there were strange noises, and no one to fix it. Please do NOT stay here!!! I had to go to a different hotel last minute because I felt so unsafe. I didn’t confront the man because I am a female traveler and I wasn’t going to put myself in that situation. This place should be shut down. The pictures are NOTHING like what is advertised, I genuinely feel scammed. No clue where any good reviews are coming from because there’s no way anyone thinks this place is good in any way. Have yet to contact management for a refund and explanation for what I experienced, but many Google reviews suggest it won’t matter and I likely will not get my money back. Lesson learned, READ the reviews, don’t just rely on the stars.

Stayed 1 night in Feb 2025

2/10 Terrible

Megan

7 Jun 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Terrible! Elevator was broken, stairs were super narrow and we walked up 4 flights. Waited outside for over an hour for an access code when we were told it would be 5 minutes. There was a TV in the room, but no remote and no buttons to turn it in manually. Also lots of open light fixtures. Worst place I’ve ever stayed!

The website pics are very deceiving, it’s so small.

I guess there was a picture at one point. 🤷🏼‍♀️

Stayed 1 night in May 2025

2/10 Terrible

Jessie

31 May 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Please don’t stay here, the photos are catfishing. I feel scammed the place was so dirty there was blood stains on the bathroom wall and bed. The door didn’t lock, the handle was broken, and the room had a horrible stench.

Stayed 1 night in May 2025

Calista Organic Hotel

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