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Bay Hotel

2.0 star property
The Bay Hotel puts travelers steps from Moscone Convention Center and Union Square's energy, offering a comfortable base for exploring San Francisco's vibrant heart

Choose dates to view prices

Travelers at the Bay Hotel enjoy San Francisco's dynamic city life with practical comforts. The continental breakfast provides fuel for the day, while in-room WiFi keeps everyone connected. Previous guests consistently praise the attentive staff who enhance the experience.

Reviews

5.2 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
The current price is NZ$137
includes taxes & fees
21 Dec - 22 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed, Private Bathroom

Desk, blackout curtains, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Private Bathroom

Highlights

Heating
Fridge
Flat-screen TV
Portable fan
Blackout curtains
Private bathroom
Microwave
Satellite channels
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Private Bathroom

Standard Room, 2 Double Beds, Private Bathroom

Standard Room, 2 Double Beds, Private Bathroom

Highlights

Heating
Fridge
Flat-screen TV
Portable fan
Blackout curtains
Private bathroom
Microwave
Satellite channels
  • 74 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

Desk, blackout curtains, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Shared Bathroom

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Microwave
Satellite channels
Desk
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
128 Jones St, San Francisco, CA, 94102

What's nearby

  • Warfield Theatre - 3 min walk - 0.3 km
  • Orpheum Theatre - 5 min walk - 0.5 km
  • Bill Graham Civic Auditorium - 8 min walk - 0.7 km
  • Union Square - 10 min walk - 0.9 km
  • Moscone Convention Center - 15 min walk - 1.3 km

Getting around

  • Market St & Taylor St Stop - 3 min walk
  • San Francisco Station - 4 min drive
  • San Francisco International Airport (SFO) - 19 min drive

Restaurants

  • ‪St. Anthony's Dining Room - ‬1 min walk
  • ‪Taqueria Cancun - ‬3 min walk
  • ‪Habibi’s Birria - ‬3 min walk
  • ‪Cam Hung Chinese Restaurant - ‬2 min walk
  • ‪Aunt Charlie's Lounge - ‬2 min walk

About this property

Bay Hotel

Hotel near Moscone Convention Center
Close to Union Square and San Francisco Museum of Modern Art, Bay Hotel provides amenities such as free continental breakfast. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Express check-out, luggage storage and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Bay Hotel include amenities, such as free WiFi.
Extra amenities include:
  • Fridges and microwaves
  • Flat-screen TVs with satellite channels
  • Heating, housekeeping and desks

Similar properties

Front of property
Warfield Hotel
  • Breakfast included
  • Free Wi-Fi
  • 24/7 front desk
  • Microwave
5.6 out of 10, 1,000 reviews
The price is NZ$119
includes taxes & fees
28 Dec - 29 Dec
Warfield Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Luggage storage

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private or shared bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The front desk is open Monday - Sunday (6:00 AM - midnight)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Bay Hotel San Francisco
Bay San Francisco
Bay Hotel Hotel
Bay Hotel San Francisco
Bay Hotel Hotel San Francisco

Frequently asked questions

Is Bay Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Bay Hotel?

As of 19 Dec 2025, prices found for a 1-night stay for 2 adults at Bay Hotel on 21 Dec 2025 start from NZ$137.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Bay Hotel?

This hotel doesn't offer parking.

What time is check-in at Bay Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Bay Hotel?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is Bay Hotel located?

Located in Downtown San Francisco, this hotel is within a 15-minute walk of Golden Gate Theatre and Union Square. Moscone Convention Center and San Francisco Museum of Modern Art are also within 1 mile (2 km). Market St & Taylor St Stop and Market St & 6th St Stop are within a 5-minute walk.

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Reviews

Bay Hotel Reviews

5.2

5.6

Cleanliness

4.0

Location

6.2

Staff & service

5.2

Eco-friendliness

5.4

Property conditions & facilities
Rating 10 - Excellent. 92 out of 598 reviews
Rating 8 - Good. 85 out of 598 reviews
Rating 6 - Okay. 97 out of 598 reviews
Rating 4 - Poor. 100 out of 598 reviews
Rating 2 - Terrible. 224 out of 598 reviews

Reviews

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was nice. Hotel is noisy.
Stayed 1 night in Nov 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible! It is filthy, TV didn't work, WiFi didn't work, no heat and I had to use a sheet for a towel
Stayed 1 night in Dec 2025

2/10 Terrible

Victor

Disliked: Cleanliness, amenities, property conditions & facilities
The staff never showed up when I needed to sleep it was very uncomfortable since all the noise from the street sneaked in and it was very unpleasant to see so many homeless people taking drugs in front of the door and no one did anything to move them to another place traveling with my daughter was a tremendous shock for her to see all this happening without any control
Stayed 1 night in Dec 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. place is disgusting, very loud, not a great area.
Stayed 1 night in Oct 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Please please please give this place a chance! The family that owns this is absolutely amazing, and they do the best they can to keep the street outside clean and the guests comfortable. Knowing everything I know, I would stay here again, no doubt!
Stayed 5 nights in Jul 2025

2/10 Terrible

Kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Scam . This place rents to the homeless . It’s admirable bit
Stayed 2 nights in Sep 2025

2/10 Terrible

Nathan

Disliked: Cleanliness, property conditions & facilities
Upon arrival and inspecting the room and the bed we immediately booked an alternative motel and left. The bed was dirty and had a cigarette burn hole in the bottom sheet. The room was in poor condition and the motel is in a terrible area with numerous drug addicts directly outside and around the location.
Stayed 2 nights in Oct 2025

2/10 Terrible

Neeraja

Disliked: Cleanliness, staff & service, property conditions & facilities
It was the worst hotel I was in, Not worth staying. Unclean and untidy the worst experience ever
Stayed 2 nights in Oct 2025

4/10 Poor

Ken

Disliked: Staff & service
Front is closed from at least 8am until nobody knows what time so that there is no way to checkout properly and have you luggage to be kept for the day when leaving.
Stayed 5 nights in Oct 2025

2/10 Terrible

Curran

Disliked: Cleanliness, amenities
Worse hotel our original booking was 7 days we checked out after 1st night but the hotel refused to refund inspite of us complaining. NOT Recommended
Stayed 7 nights in Oct 2025

4/10 Poor

sonny

Disliked: Cleanliness, amenities, property conditions & facilities
This place is in tenderloin and a lot of homeless hangs around right at front. While i survived, i realized i should have read the reviews. It’s a relatively inexpensive place. Next to Bart train so that’s why I got it. But the location and surrounding really sucks. The room smells and the bed has blood stains… get what you pay for… would not recommend.
Stayed 6 nights in Sep 2025

2/10 Terrible

Bousaad

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Sep 2025

6/10 Okay

Christine

Disliked: Staff & service

Downtown San francisco

Many homeless,drug users right aroubd the door of Hotel. Breakfast advertised but none available. Walking distance from Bart. Cheap for downtown San Francisco.
Stayed 2 nights in Aug 2025

4/10 Poor

Edwin

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t have ac or breakfast and dirty towels
Stayed 1 night in Aug 2025

2/10 Terrible

Vardan

Disliked: Cleanliness, amenities, property conditions & facilities
Both hotel and expedia are terrible. I've been charged twice and hotel told me to contact expedia and expedia told me to contact hotel. After all expedia told me go and pay hotel directly and next morning I will get refunded from expedia. Next day expedia wrote me that it is non refundable and they kept my money. Avoid both expedia and this hotel as they both are terrible. 0 stars
Stayed 1 night in Sep 2025

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience ended up leaving the property terrible condition and didn’t feel safe
Stayed 2 nights in Aug 2025

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bay Hotel is a travesty and refuse to refund

I didn’t check in I was afraid I would get rob also there was homeless and vagrant drug users right in front of the hotel and in lobby I called hotels.com immediately the agent attempted to get my refund but the person at the Bay Hotel refused and also claimed there was no homeless or drug users in front of the property and said for the hotels.com agent to contact the manager at Bay Hotel the following morning I will load pics and video below and I’m also waiting for response from Hotels.com about this horrible situation
Stayed 1 night in Sep 2025

2/10 Terrible

doreen

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Jul 2025

10/10 Excellent

Zhufeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel to stay at SF heart, great place, great price
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place was my last option for the night don’t.

Honestly, the place felt unsafe and poorly run from the start. The front desk clerk told me their machine was “broken” and tried to get me to go grab cash from an ATM for the deposit. When I came back, he suddenly had “no rooms left” and didn’t even remember my situation clearly. To top it off, the cash deposit had magically gone up by $20. Total scammy vibes, not trustworthy at all.
Stayed 1 night in Aug 2025

6/10 Okay

Geary

Liked: Cleanliness
GOOD: Its 1.5 blocks off market. Central located to theaters, chinatown, shopping, Convenience markets, Clean y owners are a comodatinge... BAD: Lots of homeless, addicts y dealers (sketchy neighborhood). When I was checking out there was noone around to check me out
Stayed 2 nights in Jun 2025

10/10 Excellent

Rehan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not too expensive place to stay in bay area.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around hotel is sketchy, but hotel itself and staff make up for it. Definitely will be making it my go to spot when visiting SF
Stayed 1 night in Sep 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay ever

Comfortable stay clean nice employees big room nice location.
Stayed 1 night in Oct 2023

2/10 Terrible

Terri

Disliked: Cleanliness, staff & service, property conditions & facilities
The reviews are accurate. Seems to be family run. Male at the facility is incredibly rude. Walls are So thin. The area surrounding the hotel is not Great.
Stayed 2 nights in Apr 2025