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Reviews of Sonesta ES Suites San Diego - Sorrento Mesa

3 out of 5
Sonesta ES Suites San Diego - Sorrento Mesa
6639 Mira Mesa Blvd, San Diego, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1003 reviews" "
Rating 8 - Good. 254 out of 1003 reviews" "
Rating 6 - Okay. 98 out of 1003 reviews" "
Rating 4 - Poor. 44 out of 1003 reviews" "
Rating 2 - Terrible. 48 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sonesta ES Suites Sorrento Mesa on 23 May 2024
Hello Janet, Thank you for taking the time to provide valuable feedback. It was such a pleasure to have you at the property. We hope to see you again soon!

8/10 Good

Deania D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in May 2024
Response from Sonesta ES Suites Sorrento Mesa on 23 May 2024
Hello Deania, Thank you for taking the time to provide valuable feedback. It was such a pleasure to have you at the property. We hope to see you again soon!

10/10 Excellent

Nataly

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Sonesta ES Suites Sorrento Mesa on 20 May 2024
Hello Nataly, Thank you for taking the time to provide valuable feedback. It was such a pleasure to have you at the property. We hope to see you again soon!

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at 2 bedroom, 2 bathroom suit and it was beautiful, spacious and comfortable, staff was very nice and friendly, complimentary breakfast was good too. The only thing is they charge for parking at the hotel, which is uncommon in other US states. Otherwise, we had a good time there.
Stayed 1 night in May 2024
Response from Sonesta ES Suites Sorrento Mesa on 15 May 2024
Hello Anna, Thank you for taking the time to provide valuable feedback. It was such a pleasure to have you at the property. We hope to see you again soon!

10/10 Excellent

Maly

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in May 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 13 May 2024
Hello Maly, Thank you for taking the time to provide valuable feedback. It was such a pleasure to have you at the property. We hope to see you again soon!

8/10 Good

Felipe

Travelled with family
Remodeling work still being done. Gym was not open due to remodeling.
Stayed 3 nights in May 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 13 May 2024
Hello Felipe, Thank you for taking the time to provide valuable feedback. It was such a pleasure to have you at the property. We hope to see you again soon hopefully after the renovations are done.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and will be again again whenever I need to work at the Convention center in San Diego. A great place to stay
Stayed 4 nights in May 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 7 May 2024
Hello David, Welcome back!!! Thank you for taking the time to provide valuable feedback. We truly appreciate your kind words. We are so happy to hear you had a great stay. It was such a pleasure to have you at the property. We hope to see you again soon! :)

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Apr 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 6 May 2024
Hello Stephen, Thank you for taking the time to provide valuable feedback. It was a pleasure to have you at the property. We hope to see you again soon!

4/10 Poor

Colleen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We booked 6 months in advance and come to find out the hotel was under renovations. So we had no laundry service no gym and no pool. Were never notified of this until we got there. On top of that we got the surprise that they now charge for parking at $10 per day. This was also a surprise to us. Then we had ants in our room. They were supposed to spray but that never happened. The a/c did not work. Temp was never below 74. Need to improve their breakfast as it is more continental than anything, as well as extending the breakfast hours. If you want to sleep in no breakfast as it ends at 8:30.
Stayed 9 nights in Apr 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 2 May 2024
Hello, Thank you for taking the time to provide valuable feedback. We apologize that your experience was less than ideal. We appreciate your patience during this transition.

8/10 Good

c

Liked: Cleanliness, staff & service, property conditions & facilities
Pros: The room had a security device on the door that seemed to be very efficient. My room had a kitchenette and living room, separate from the bedroom. Very spacious. And two large windows with nice blackout drapes. The rooms have been updated. The a/c was efficient. The sheets were fresh and clean. Super nice staff in the dining room. Front desk staff were helpful. There are some restaurants 2-5 minutes walk away (Meditterranean, Indian, Thai, KFC, etc). Cons: No shower liner, so water ended up on the floor. Light switch frames are old, which dates the place. Bathroom needed more towels. I didn't care for the bathroom artwork. They didn't have sufficient staff after 5pm. In my room, the bedroom double doors left a 1" gap, which could affect privacy. There's a 1" gap under the room door. The breakfast was more of a continental breakfast. There was insufficient signage, during their remodel. Got lost a few times. Suggestions for guests: Get familiar with the stairwells for quicker access to your room. Suggestions for Sonesta Hotels: Put guest security first by fixing the items above. Add one housekeeper and one facilities man thru each night. Just give them free lodging to be on call to lower costs. Maybe some weather stripping might improve bedroom door gaps. (Maybe the rooms are not yet complete?) Hire a bell hop or provide some smaller carts that are easier to navigate.
Stayed 2 nights in Apr 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 1 May 2024
Hello C, Thank you for taking the time to provide valuable feedback. We truly appreciate your kind words regarding our property. We will make sure to take note of the comments regarding the breakfast, night staffing, room issues, signage and carts. Thank you again. We hope to see you again soon!

8/10 Good

Aman

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 3 nights in Apr 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 29 Apr 2024
Hello Aman, Thank you for taking the time to provide valuable feedback. It was a pleasure to have you at the property. We hope to see you again soon!

2/10 Terrible

Jim

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The place was undergoing massive construction, this should have been disclosed. Paint and ladders in the hall, elevators out of service, dust EVERYWHERE. On top of that, I had no idea this was an extended stay without room service! They should spell out the ES, seems obvious now, but I never would have booked…and the “weekly cleaning” was buried in the fine print… TOTALLY misleading. Plus, a parking fee (also not clearly listed) although they waived it after I complained. I’ve stayed at Sonesta’s before…. This was an abomination. The staff was friendly.
Stayed 4 nights in Apr 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 29 Apr 2024
Hello, Thank you for taking the time to provide valuable feedback. We apologize that your experience was less than ideal. We appreciate your patience during this transition.

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 23 Apr 2024
Hello Yasmin, Thank you for taking the time to provide valuable feedback. It was a pleasure to have you at the property. We hope to see you again soon!

8/10 Good

Xin

Travelled with family
Liked: Cleanliness, staff & service, amenities
The place is undergoing some substantial remodeling, the smell is bad. Otherwise, it is a good place to stay. I may come back to check it out after the remodeling is done.
Response from Sonesta ES Suites Sorrento Mesa Team on 22 Apr 2024
Hello Xin, Thank you for taking the time to provide valuable feedback. It was a pleasure to have you at the property. We hope to see you again soon after the renovation!

10/10 Excellent

EFREN, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always greeting you and very friendly! They are still renovating parts of the hotel and looking new all over!
Stayed 2 nights in Apr 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 15 Apr 2024
Hello Efren, Thank you for taking the time to provide valuable feedback. It was a pleasure to have you at the property. Thank you so much for the kind words regarding our staff. We hope to see you again soon!

4/10 Poor

BRIAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 15 Apr 2024
Hello, Thank you for taking the time to provide valuable feedback. We apologize that your experience was less than ideal. We appreciate your patience during this transition.

6/10 Okay

Ann

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel is under renovations. It would have been nice to be informed of that. The breakfast was not the best.
Stayed 3 nights in Apr 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 10 Apr 2024
Hello, Thank you for taking the time to provide valuable feedback. We apologize that your experience was less than ideal. We appreciate your patience during this transition.

10/10 Excellent

Sheraton

Liked: Cleanliness, staff & service, property conditions & facilities
Ruverly
Stayed 2 nights in Apr 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 10 Apr 2024
Hello Sheraton, Thank you for taking the time to provide valuable feedback. It was a pleasure to have you at the property. We hope to see you again soon!

6/10 Okay

Jamie

Travelled with family
Liked: Staff & service, amenities
Skip at the front desk is phenomenal. A true people person who welcomed us each time we came through. The property is under construction, weird smells, definitely needs the upgrade. I didn’t know it was going to be under construction and we couldn’t even use the bathroom downstairs while waiting for our room. Skip did his best to help us out though.
Stayed 4 nights in Apr 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 10 Apr 2024
Hello Jamie, Thank you for taking the time to provide valuable feedback. Thank you so much for your patience during this transition, we apologize for the inconvenience. We appreciate your kind comments regarding our staff member, Skip. We hope to see you again soon!

2/10 Terrible

Vinod

Disliked: Property conditions & facilities
Response from Sonesta ES Suites Sorrento Mesa Team on 10 Apr 2024
Hello, Thank you for taking the time to provide valuable feedback. We apologize that your experience was less than ideal.

8/10 Good

Rosalyn

Liked: Staff & service
Disliked: Amenities
Construction in progress but signage poor. Nothing mentioned on the website. Shower in the room was leaking/not diverting, showerhead clogged, bathroom fan was misaligned. Loved the kitchenette and appliances. TV was way too big for the room size. Nice space for king room.
Stayed 1 night in Apr 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 3 Apr 2024
Hello Rosalyn, Thank you for taking the time to provide valuable feedback. It was a pleasure to have you at the property. We hope to see you again soon!

6/10 Okay

Jaime

Travelled with group
Liked: Cleanliness, staff & service
The place was under construction Room had a terrible high pitched noise coming from the bathroom that would go off at random times Other then that they had free breakfast in the morning that was nice
Stayed 3 nights in Mar 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 26 Mar 2024
Hello, Thank you for taking the time to provide valuable feedback. We truly appreciate your patience during the renovation. We are so happy to hear that you've enjoyed the breakfast. We hope to see you again soon!

8/10 Good

Viridiana

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Nice staff and took us in a bit earlier, which we were grateful being wet from rain. Rooms were not as clean as we hoped , toilet was peeling and old, microwave was dusty and burned marks. Layout was great and spacious. Perfect place if cleanliness was better, at least for our room.
Stayed 1 night in Mar 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 26 Mar 2024
Hi Viridiana, Thank you for providing valuable feedback. It was such a pleasure to have you at our property. We truly apologize for the less-than-ideal state of the rooms. We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.

6/10 Okay

Ingrid

Liked: Cleanliness, staff & service
Hotel is under construction... wish I would have known before I booked. My room was updated but the areas near my room and elevator are in construction mode and look bad. The breakfast buffet is very limited. They also charge $10 per day to park in their open lot which is unnecessary.
Stayed 3 nights in Mar 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 25 Mar 2024
Hello, Thank you for taking the time to provide valuable feedback. We apologize that your experience was less than ideal.

10/10 Excellent

Monserrat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great!! The room was homely and comfortable.
Stayed 1 night in Mar 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 25 Mar 2024
Hi Monserrat, It was such a pleasure to have you at our property. Thank you so much for the great feedback regarding our Team members and our rooms. Looking forward to seeing you soon!

6/10 Okay

Ardella

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is going through major renovations which made for a less than clean environment. I rented a suite for me and my 4 kids and it was fine but not exceptional for the price charged. I asked the front desk for a vaccum every day because I have small children and every time the vaccum was poor shape had electrical tape and kept shorting out. I finally gave up and did my best then they tried to charge me $85 cleaning fee for not vacuuming even though we cleaned everything else. Luckily the manager knew I had requested the vaccum so he put it together and removed the charge. I would rent again but not for more than 2 nights. The entire stay felt very low budget and underwhelming.
Stayed 4 nights in Mar 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 25 Mar 2024
Hello, Thank you for taking the time to provide valuable feedback. We apologize that your experience was less than ideal.

4/10 Poor

Micha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
False advertising shows a basketball court. Room was not ready at check-in time which was 4:00pm check-out is 11:00am straight highway robbery
Stayed 1 night in Mar 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 18 Mar 2024
Hello, Thank you for taking the time to provide valuable feedback. We apologize that your experience was less than ideal.

4/10 Poor

Kelly

Stayed 1 night in Mar 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 18 Mar 2024
Hello, Thank you for taking the time to provide valuable feedback. We apologize that your experience was less than ideal. We appreciate your patience during this time.

4/10 Poor

Peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was not notified about the renovation to the entire 1st floor area and the lobby & breakfast area. Food items were served on a table next to the temporary check in counter.
Stayed 3 nights in Dec 2023
Response from Sonesta ES Suites Sorrento Mesa Team on 18 Mar 2024
Hello, Thank you for taking the time to provide valuable feedback. We apologize that your experience was less than ideal.

6/10 Okay

Meindert

Business traveller
Liked: Cleanliness, staff & service, amenities
Location of the property is excellent. The personnel is friendly and the level of service is good. The property is undergoing active construction and some parts are a mess. The other thing that is unclear is that they charge $10 a day for parking. I'd rather they advertise the higher room prices than present guests with an unpleasant extra charge. This caused me to knock off a star.
Response from Sonesta ES Suites Sorrento Mesa Team on 13 Mar 2024
Hi Meindert, It was such a pleasure to have you at our property. Thank you so much for the great feedback regarding our Team members. Looking forward to seeing you soon!

8/10 Good

Perla

Travelled with family
Was under construction and we weren’t aware of also car wash is very noisy but everything else was great
Stayed 1 night in Mar 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 13 Mar 2024
Hi Perla, It was such a pleasure to have you at our property. Thank you so much for the great feedback. Looking forward to seeing you soon!

10/10 Excellent

Morris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it was under Construction, it will be a little Gem of a Place. I could easily see them putting a fine dining experience in it or a Grill/bar. It has charm and potential.
Stayed 3 nights in Mar 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 13 Mar 2024
Hi Morris, It was such a pleasure to have you at our property. Thank you so much for the great feedback. Looking forward to seeing you soon!

10/10 Excellent

Nikki

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The sweet lady with glasses at the front desk for check in and check out was so wonderful and kind! The stay was quiet, nice, clean, and affordable. Will definitely be coming back!
Stayed 1 night in Mar 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 11 Mar 2024
Hi Nikki, It was such a pleasure to have you at our property. Thank you so much for the great feedback regarding our Team members. Looking forward to seeing you soon!

10/10 Excellent

Berenice Marlet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a night for a concert at petco park. Drive was only 16 minutes prior to the concert and 22 minutes after. The hotel is currently undergoing renovations which we did not mind at all. The room was updated, clean, spacious and just what we needed for a nights stay. If you are planning a longer stay this hotel would be perfect!
Stayed 1 night in Mar 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 8 Mar 2024
Hi Berenice, It was such a pleasure to have you at our property. Thank you so much for the great feedback. Looking forward to seeing you soon!

6/10 Okay

Matthew

Liked: Staff & service
Disliked: Property conditions & facilities
Construction noise and mess
Stayed 1 night in Mar 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 4 Mar 2024
Hello, Thank you for taking the time to provide valuable feedback. We apologize that your experience was less than ideal. We appreciate your patience during this time.

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 29 Feb 2024
Hi Alla, It was such a pleasure to have you at our property. Thank you so much for the great feedback. Looking forward to seeing you soon!

10/10 Excellent

Gina G

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean.
Stayed 1 night in Feb 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 27 Feb 2024
Hi Gina, It was such a pleasure to have you at our property. Thank you so much for the great feedback. Looking forward to seeing you soon!

4/10 Poor

VERONICA

Disliked: Amenities, property conditions & facilities
As I entered there was major renovation going on in the lobby/ dining area...I had no advance notice of this. I had hoped to do some work while I waited on check in but was told I could go to the starbucks nearby. The room itself was truly beautiful and clean. I needed help turning down the cool blowing ac/ thermostat but no one ever showed up...I did figure it out myself the next morning. It could have been a quick easy fix with a phone conversation. Complimentary breakfast is appreciated but held in the doorway right when guests enter - no tables to sit at so guests had to take trays to their room. A discount rate would have been appreciated.
Stayed 3 nights in Feb 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 27 Feb 2024
Hello, Thank you for taking the time to provide valuable feedback. We apologize that your experience was less than ideal. We appreciate your patience during this time.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 27 Feb 2024
Hi William, It was such a pleasure to have you at our property. Thank you so much for the great feedback. Looking forward to seeing you soon!

8/10 Good

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The 2 room suite was spacious and worked well for our family.
Stayed 2 nights in Feb 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 24 Feb 2024
Hi Angela, It was such a pleasure to have you at our property. Looking forward to seeing you soon!

10/10 Excellent

Lauryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 24 Feb 2024
Hi Lauryn, It was such a pleasure to have you at our property. Thank you so much for the great feedback. Looking forward to seeing you soon!

10/10 Excellent

Roy, Suisun City

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Friemdly and helpful staff, cleam and newly renovated rooms.
Stayed 1 night in Feb 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 20 Feb 2024
Hi Roy, It was such a pleasure to have you at our property. Thank you so much for the kind words. Looking forward to seeing you soon!

10/10 Excellent

Jose, Redondo Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Even with construction happening, the hotel was clean and quiet. It was also close to everything we did and easy to get back to.
Stayed 3 nights in Feb 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 20 Feb 2024
Hi Jose, It was such a pleasure to have you at our property. Thank you so much for the kind words. Looking forward to seeing you soon!

4/10 Poor

Mitchell, Tiburon

Disliked: Cleanliness, amenities, property conditions & facilities
When hotels are going through major renovations, and most of the amenities are not available it is way dishonest to market on their website all these amenities are here and show you pictures of things that don’t exist. Then a check in they ask for your forgiveness and offer literally nothing. Would never stay at this property or a property like this again
Stayed 3 nights in Feb 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 20 Feb 2024
Hello, Thank you for taking the time to provide valuable feedback. We apologize that your experience was less than ideal. We appreciate your patience during this time.

10/10 Excellent

kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, clean and it had been renovated, great stay overall
Stayed 1 night in Jan 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 20 Feb 2024
Hi Kevin, It was such a pleasure to have you at our property. Thank you so much for the kind words. Looking forward to seeing you soon!

10/10 Excellent

debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room and great area
Stayed 1 night in Feb 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 29 Feb 2024
Hi Debbie, It was such a pleasure to have you at our property. Thank you so much for the great feedback. Looking forward to seeing you soon!

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Okay for the price
The hotel room was a good size and modern and comfortable enough. The front desk people were helpful when we needed extras for the room, and also when we needed to cancel our last night. We were experiencing issues with a home renovation and needed a cheap living arrangement so I was happy to find this place for around $150 a night. I was disappointed to find some hairs throughout, and dirty spots in the fridge and on some dishes. I also didn't realize there was no oven. The bathroom was ugly and the toilet seat looked melted. The hotel was under renovation so it felt a little bit dirty and closed so I didn't get a full feel for the entry. The free breakfast was appreciated and did have choices, however, there weren't the staples like eggs and it was held in a small weird room. Overall we had an alright stay, slept well, and appreciated the opportunity to have more room than an average hotel and somewhere to make food. The price was the lowest I could find in our area and for that reason, I'm giving it 4 stars.
Stayed 4 nights in Jan 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 8 Feb 2024
Hello, Thank you for taking the time to provide valuable feedback. We apologize that your experience was less than ideal. We appreciate your patience during this time. Looking forward to seeing you soon!

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under Construction at time of stay.
The staff was great, the room was really nice but it is all under construction. Looks like maybe the tail end of construction. My guess is when it is all done this hotel will be really nice. I am worried what the price will be at that point.
Stayed 4 nights in Jan 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 8 Feb 2024
Hi Michael, It was such a pleasure to have you at our property. Thank you for your patience during this time. Looking forward to seeing you soon!

10/10 Excellent

Mohammadhossein

Stayed 7 nights in Jan 2024
Response from Sonesta ES Suites Sorrento Mesa Team on 8 Feb 2024
Hi Mohammad, It was such a pleasure to have you at our property. Looking forward to seeing you soon!