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Reviews of Laurel Inn Motel

2 out of 5
Laurel Inn Motel
801 West Laurel Dr., Salinas, CA

Reviews

6.8
Rating 10 - Excellent. 296 out of 1119 reviews" "
Rating 8 - Good. 271 out of 1119 reviews" "
Rating 6 - Okay. 203 out of 1119 reviews" "
Rating 4 - Poor. 173 out of 1119 reviews" "
Rating 2 - Terrible. 176 out of 1119 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Catalina

Business traveller
Liked: Cleanliness, staff & service
It was a great place to stay
Stayed 2 nights in May 2024

6/10 Okay

Kinuyo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Ashley

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in May 2024

2/10 Terrible

Sinthia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
There was cockroaches in the bathroom
Stayed 1 night in May 2024

4/10 Poor

Norma

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Okay for one night but rooms are not the best. You can hear everything
Stayed 1 night in May 2024

8/10 Good

Roque Rojas y Leonel

Travelled with family
Really good customer service.
Stayed 1 night in May 2024

2/10 Terrible

Shayla

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty and to many girls walking around with no clothes around my kids I can’t believe they let prostitution go on
Stayed 1 night in May 2024

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible que jamas vuelvo
Stayed 2 nights in May 2024

2/10 Terrible

Bianca

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely disgusting! I wanted to leave as soon as possible. The room smelled horrible, the room was dirty with hairs in the bathroom. The walls and sink area were moldy. Just plain dirty!! I would never stay here again!
Stayed 1 night in May 2024

2/10 Terrible

Monique

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service sucked wasn’t informed about breakfast check out time was given to run up and down the stairs due to giving me a room that doesn’t even open chaira disgusting really bad stain everywhere tv didn’t work and they don’t assist you in anything . Horrible expiren e oh my would like a refund.
Stayed 1 night in May 2024

2/10 Terrible

Brandon

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
we booked this hotel for our vacation. the sheets were nasty when I pulled back the comforter I found out sheets had multiple stains on them. the room had a funky smell I went to open the window only to find it had mold on the ledge, lose outlet only 3 worked and a cracked window with no screen. the floors were dirty. the chair in the room has so many stains on it. the hot tub was broken. we only had one night stand lol. the wallpaper was starting to peel and there were big cracks on the walls and the curtains were ripped. the only good thing I can say about it is that the bed and pull out couch were comfy. the breakfast they provided was okay.

4/10 Poor

Kami

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool and spa were out of order. The only ice machine for 200 rooms was broken. The breakfast was sparse. The room was quite roomy however there was a false eyelash on the carpet. The staff were very friendly and apologetic for the state of the motel. The place has the potent to be really nice but unfortunately it falls short.
Stayed 1 night in May 2024

10/10 Excellent

Shayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I called and spoke to staff prior to booking the lady told me there was a Black Bear diner attached for food, there was not, it was miles down the road. I saw pics of a very nice breakfast and she confirned there was breakfast, that was a lie as well. There was also prositutiin being done on the hotel grounds right down from my room. Was extremely disappointed and will not be returning there.
Stayed 3 nights in May 2024

4/10 Poor

Biridiana

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Customer service was great but overall the place itself was not great!! Dirty, mold, after 2nd night 2 rooms had broken windows, room/bathroom has no ventilation, room key didn’t work. Not the greatest experience after a 12 hour drive.
Stayed 3 nights in May 2024

10/10 Excellent

Dorisela, salinas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2024

4/10 Poor

Luz Karina

Disliked: Property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Evelyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
A lot of migrant workers stay here and one Knocked on our door and wouldn’t say why and stayed around for a couple of minutes
Stayed 1 night in May 2024

10/10 Excellent

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very nice and friendly
Stayed 1 night in May 2024

10/10 Excellent

James

Liked: Amenities
Great service
Stayed 2 nights in May 2024

6/10 Okay

Christina

Disliked: Property conditions & facilities
Mold
Stayed 1 night in Feb 2024

2/10 Terrible

Dianna

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Marina

TY
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice people at the desk and easy to access the rooms. Breakfast does not have hot foot but it is free.
Stayed 1 night in May 2024

4/10 Poor

Cyndi

No body wash and shampoo just conditioner
Stayed 1 night in May 2024

2/10 Terrible

Liza

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Stayed 2 nights in Apr 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpets were dirty. The outside was dirty
Stayed 1 night in Apr 2024

8/10 Good

Giovanni

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Had an enjoyable stay
Stayed 1 night in Apr 2024

4/10 Poor

Marlene

Travelled with family
Disliked: Cleanliness, amenities
Roaches, tv did not work, and cleanliness can be improved
Stayed 3 nights in Apr 2024

8/10 Good

Sylvia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
No store close to the hotel
Stayed 1 night in Apr 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Aditya

Disliked: Cleanliness
Stayed 2 nights in Apr 2024

4/10 Poor

Emma

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed here in April 2023, it wasn’t fancy but it was clean and good place to stay. Stayed again in April 2024, the cleanliness has dropped a lot. Our first room was filthy, dirty walls, floors, towel. We moved rooms (something I’ve never asked for in my life) and the next room was cleaner still not great. Noisy people until 11 at night, staff didn’t do anything. Sadly won’t stay here again.
Stayed 3 nights in Apr 2024

6/10 Okay

Alice

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets and towels were clean and bathroom area looked clean. The old carpeting had all kinds of dirty spots that didn't look like any had been attempted to be cleaned! The mattress was firm. I couldn't get the TV to work. The curtains were in bad condition. I tried to get a doubles room on the ground floor but they only have doubles on the second floor and wouldn't change anything because it was arranged online through Expedia!
Stayed 2 nights in Apr 2024

6/10 Okay

Andrea

Stayed 1 night in Apr 2024

2/10 Terrible

Davina

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room is very outdates, also dirty I seen someone’s hairs on my bed I seen dirty lamps curtains dirty covers to the lights in the bathroom this property is very unsanitary I was very uncomfortable with my stay will never come here again
Stayed 1 night in Apr 2024

6/10 Okay

Rebecca

Disliked: Staff & service
I didn’t like when I ask the house keepers for extra towels they said the could give extra towels. That’s crazy.
Stayed 1 night in Apr 2024

6/10 Okay

Ric

Stayed 2 nights in Apr 2024

10/10 Excellent

Amelia

Stayed 1 night in Apr 2024

10/10 Excellent

Boris

Liked: Amenities
I really like the front desk clerk Denise. Room is comfortable but the night table drawer is missing a knob. Lamp has a loose plug and floors behind the nightstand are dirty. The price is right so I can overlook these small issues.
Stayed 1 night in Apr 2024

10/10 Excellent

maria socorro

Stayed 1 night in Apr 2024

8/10 Good

Marlon

Liked: Staff & service
Stayed 2 nights in Apr 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived and picked up my key. When she asked if I wanted upstairs or downstairs, I requested quiet, was given 141, right by the freeway. LOUD! While more was dingy and run down. Room smelled of light bleach, appeared clean at first. I unloaded my car, put on a jacket, hit the head and prepared to go. Then I noticed: Toilet seat was loose, barely fastened to toilet, nightstands had clear, sticky residue all over. TV was covered in gross little handprints. I asked for someone to address/clean issues while I was out. Was offered another room instead. i declined because I was tight on time and I had to go. Agent Said she would have someone take care if it. Upon my 945 arrival, I enter my room with no change. I visited same attendant, mention room hasn’t been addressed, she then says there’s no housekeeping on duty and offers to switch my room, Offering one up front that is much quieter (which I asked for before). The room, upstairs And near the front of the building, facing main entrance, Slightly larger, no cleaner. 15” dark stain on green chair in room 202. Gross. Two TV remotes for some reason, one is totally encrusted in grossness, carpet felt sticky, coffeemaker visibly dirty INSIDE. Hot tub also broken (surprise :/) Zero stars of I could. Staff was nice but inexperienced and without tools for success. Facilities were crazy and need a major refresh. Tuba music and the seven cop cars stationed out 202’s window were also not very fun.
Stayed 2 nights in Apr 2024

2/10 Terrible

Ana

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty and we had plumbing issues in our room
Stayed 1 night in Apr 2024

8/10 Good

Mauricio

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Albert

Stayed 2 nights in Apr 2024

10/10 Excellent

Juan, HAYWARD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Stanley

Travelled with family
Liked: Cleanliness
Disliked: Amenities
This accommodation was a little disappointing because there was no wifi service (the clerk said it was because of the rainy weather [?}), the TV was far too complicated to use with no instructions. Also, the walls were paper thin and we could hear someone snoring in another room. :(
Stayed 1 night in Mar 2024