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"Although we made a reservation for a twin-bed room and availability was confirmed, we were still asked to pay an additional fee for this request. This created a very negative impression in terms of customer experience. More importantly, there was no staff available who could communicate in English during the night, which caused significant inconvenience. Overall, based on our experience, we would not recommend choosing this property."

"We had issues with the Wifi and the room wasn't made up on the Saturday, perhaps staff not rostered on the weekend - not sure. Apart from that, we enjoyed our stay"

"Lovely attentive staff. Really nice shower"

"Courteous staff. Nice room, good location."

"Clean room, friendly staff"

"Perfect hôtel "

"Everything about our stay was incredible. The hotel location is stunning and the staff were incredible"

"The place has a cockroach infestation. I saw one under the bed and another big one crawling on the curtains. It really scared me, The sheets didn’t smell clean, the access is terrible, I will never come back."

"Staff were 10/10! So helpful and kind! My room was clean and the bath tub was amazing. The food was next level and I enjoyed having room service. My massage was also fantastic and relaxing. Would highly recommend this entire establishment."