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"The hotel is mostly trying to be automated. Staff was helpful. Room was fantastic and well equipped. The hotel also gives you a code to use transit in Bern for free. No parking available on site when I went so I had to scramble. But the hotel was still a great value. "

"Staff was extremely helpful with clean and comfortable rooms. Breakfast was great with a variety of options to eat and drink. Parking was convenient "

"We were fine!"

"Staff was very friendly and helpful. Room is clean. Shower water pressure is good. Great location to everything!"

"I adore returning to this beautiful hotel, and when I arrived yesterday, was so happy to be welcomed by Carolina, whose customer service is so outstanding. I have visited this hotel several times, and she is truly genuine in her care for her guests. She makes you feel so welcome, and at home. It is my husbands first visit, and he adores the hotel. The entire staff is exceptional-we are so grateful to have found this beautiful hotel in Spiez"

"Amazing location just 6 minutes walk from the train station, very clean, quiet and nice rooms, very friendly staff, I definitely recommend it!! Bern is so beautiful, we loved our stay here. "

"Not much variety for breakfast. Mostly bread and pastry. The property could use some updating, especially in the halls on each floor. Also, bench by the elevator and some foyer furniture was stained. The staff were absolutely amazing and the location was ideal for walking to and from Old Town. "

"Excellent breakfast, cozy hotel with welcoming reception/lounge. Room was good size for two, third floor. Near to stops for 10 bus or 9 tram for quick access into the hostoric centre, which is walkable in 20 minutes as well. "

"The Host was wonderful and the location is PERFECT. We look forward to staying here again!"