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Reviews of Valle Aurelia House

Valle Aurelia House
Via Giulio Sacchetti, 10, Rome

Reviews

8.6

Excellent

Rating 10 - Excellent. 10 out of 18 reviews" "
Rating 8 - Good. 6 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 2 out of 18 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Adrian

Stayed 2 nights in Jun 2022
Response from Simona on 23 Jun 2022
Grazie

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the Metro Station is great. Clean and comfortable rooms are perfect for a good night rest after a whole day of touring Rome. Cinza is such a great host!
Stayed 5 nights in Sep 2019
Response from Cinzia on 5 Oct 2019
Thanks for the review, I'm happy Thanks a greeting

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect for us - location, room - all was great
Stayed 1 night in Sep 2019
Response from Cinzia on 3 Oct 2019
Thank you, we are happy when our guests feel comfortable

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No need to look any further
An absolutely top place to stay in Rome
Stayed 5 nights in Apr 2019
Response from Cinzia on 8 May 2019
Thanks for your review, we are happy, again wishes

8/10 Good

Jerry, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities
It is a great place to stay with low budget. The condition is excellent but relative small. It is so close to metro and train station. With the sofa bed, it is possible to fit a family of three. The graffiti in the neighborhood makes area look shabby. But it is very close to a nice shopping mall within less than 5 min walk. Super convent!! The manager is very nice and friendly.
Stayed 4 nights in Sep 2018
Response from Cinzia on 5 Oct 2018
Thanks for the comment, we are happy when our customers are happy

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2018
Response from cinzia on 26 Sept 2018
Thank you

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay!
It was excellent stay and Cenzia was very nice..helped and explain to us how to go around the area.The place is walking distance to Sistine Chapel,St Peters Basilica,Vatican area.By metro for the Trevi Fountain and Spanish steps.The only thing that I can suggest tho for the place is to inform the upcoming visitors(tourists)that it's located in one of the condos and we need to buzz to the right side Valle Aurelia so we can get it in and somebody knows we were outside already.We were just dropped by the driver at the corner and walked a little bit cos he doesn't know the place either.Being a tourist and new to the place is understandable we were worried for a little bit.But all in all a must stay place you got everything you need metro across the area and new mall and grocery!Thank you again Cenzia!
Stayed 4 nights in May 2018
Response from Cinzia on 28 May 2018
Thank you, I'm happy when my clients have been well, I hope Rome has made you spend an unforgettable holiday.

10/10 Excellent

ARIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 días en Roma
Bien comunicado, muy cómodo y limpio. El servicio muy amable. Recomendado
Stayed 2 nights in Apr 2022
Response from Simona on 16 May 2022
Grazie

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación esta bastante bien. Nueva y cuidada.
Stayed 1 night in Sep 2019
Response from Cinzia on 3 Oct 2019
Gracias por la revisión, estamos contentos cuando nuestros clientes se sienten cómodos

10/10 Excellent

Davide, Lucera Fg.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottime persone gentili e cordiali . Proporrei solo di migliorare la prima colazione . Magari con un ticket al bar visto che si trova vicino .Per il resto tutto ok. Ottima posizione , a pochi passi c'e' la metro .
Stayed 2 nights in Sep 2019
Response from Cinzia on 3 Oct 2019
Grazie della recensione, quello che offriamo non e' una colazione , la tariffa della camera non comprende nessun pasto. Siamo felici che si sia trovato bene

8/10 Good

Marzia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bene bravi bis!
È già la seconda volta che vengo a Valle Aurelia house, il che significa che mi sono trovata bene. Comodissimo per la metro (strada di fronte all'uscita della fermata Valle Aurelia). Ottima accoglienza. Belle camere, pulite, nuove. Ottimo rapporto qualità prezzo.
Stayed 3 nights in Sep 2019
Response from Cinzia on 12 Sept 2019
Grazie della sua recensione, sono felice quando i miei ospiti si trovano bene.

10/10 Excellent

FILIPPO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno Roma
Camera ampia.. Pulita.. Grande bagno nuovo... Molto cortesi.. Vicino a mezzi di trasporto...
Stayed 1 night in Apr 2019
Response from Cinzia on 13 Jun 2019
Grazie della sua recensione, siamo felici quando i nostri clienti si trovano bene .

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible service
They refused our check in because our train was delayed. We could not check in at 22:30-23:00 pm, horrible service.
Stayed 1 night in Mar 2019
Response from Cinzia on 7 Mar 2019
We are very sorry, but the conditions of the structure are very clear at the time of booking. I repeat check-in from 15.00 to 20.00. Late check-in is from 20:00 to 22:00 and must be arranged with the property. After 10 pm check-in is no longer possible. It is absolutely not our fault if it is not documented when booking. We can not say that our service is horrible, it is not possible to disturb other guests after 10 pm it is not right for those who arrived on time. For a late check-in without problems there are hotels. Also I do not want to submit to the threats you wrote to me by message.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Cinzia on 2 Nov 2018
Thank you

8/10 Good

michelangelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generalmente soddisfatto
La stanza è molto nuova e pulita, ottimo il bagno, da segnalare che manca il bidet ma c'è la doccetta, comunque c'è una doccia molto ampia. Il letto è comodissimo.L'appartamento si trova al piano terreno. La signora alla reception è molto gentile e garbata. Importante da segnalare è il fatto che per il check in bisogna accordarsi telefonicamente e se si arriva dopo le 20 c'è un sovrapprezzo di 25 euro. Dopo le 22 non si entra più. Queste informazioni ci sono nella prenotazione in fondo a tutto nella sezione "Dettagli su Valle Aurelia House" - "extra facoltativi", come anche il parcheggio a 10 euro. La colazione è semplicemente una merendina con uno scaldavivande con a disposizione una bottiglietta d'acqua con caffè liofilizzato e tè vari, va anche detto che a soli 100 metri c'è un bar (con soli 2 euro prendi cappuccino e cornetto). Ottima la posizione, basta attraversare la grossa via Angelo Emo e ci si trova alla fermata della metro valle aurelia. Il segnale Wifi non era il massimo.
Stayed 1 night in Oct 2018
Response from Cinzia on 2 Nov 2018
Grazie del suo commento, volevo precisare che quello che trova in camera non e' una colazione, ma una coccola per i nostri clienti in quanto per normativa non possiamo somministrare la prima colazion , noi siamo un affittacamere.

2/10 Terrible

Zapata

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nunca abrieron la puerta.
Nunca abrieron la puerta de ese hostal, necesito me reintegren mi dinero gracias.
Stayed 1 night in Sep 2018
Response from Cinzia on 29 Sept 2018
Hello, in the conditions of the contract it is clearly written that the customer must contact the structure and communicate the arrival time. However he could contact us by phone when he arrived or call Hotels.com. Your booking is non-refundable. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo a pochi passi dalla metro .
Ottimo. Vicinissimo alla metro e al treno da e per Fiuminico. A pochi passi da centro commerciale dove poter mangiare se si decide di non stare sino a tardi in giro per Roma.
Stayed 7 nights in Aug 2018
Response from cinzia on 31 Aug 2018
Grazie della sua recensione, siamo felici quando i nostri clienti si trovano bene

8/10 Good

viviane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2018
Response from Cinzia on 3 Jun 2018
Thank you so much