- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, could be a bit friendlier but very efficient in their jobs. I give them a 5/5 because I appreciate efficiency but would love a smile to welcome all guests. We had an issue with one of rooms upon arrival for 3 nights. They quickly sent someone to show me a different room and also moved my companion so we’d both be on the other side of the building. Requests for taxies and restaurants were all done quickly and efficiently. Overall the hotel is nice, rooms clean and offerings at breakfast were plenty but not the best. Overall I felt good value for our money but was just missing a feeling of friendliness we received at another hotel in Rome. The smoker in our party really enjoyed the roof garden and the view from the tip top was stunning to see.