Exterior
Check availability

Reviews of Arches Inn B&B

Arches Inn B&B
Piazza Francesco Morosini N.12, Rome, RM

Reviews

8.4

Very good

Rating 10 - Excellent. 17 out of 41 reviews" "
Rating 8 - Good. 16 out of 41 reviews" "
Rating 6 - Okay. 5 out of 41 reviews" "
Rating 4 - Poor. 2 out of 41 reviews" "
Rating 2 - Terrible. 1 out of 41 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Glenn

Stayed 4 nights in Jan 2024
Response from Paolo on 6 Feb 2024
Hello Glenn,thank you for apreciating staying with us!All the best,

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arches Inn
Great location. Balcony was nice. Bed was comfy. Kitchen was well equipped for our use. Private bathroom was very clean and spacious.
Stayed 2 nights in Dec 2023
Response from Fabio on 2 Feb 2024
Hello Glen,thank you for apreciating staying with us!All the best

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome in every way!
The place is in a quiet and safe area and yet close to the metro station, a non-stop market and to the Vatican. It is a stand alone studio apartment with a kitchen and living area area shared with two other units. It was very clean and well kept. The communication with the host was outstanding, before the trip and during check in. Google was showing us the location a few houses down so the host came to retrieve us from the street. She was very kind and went the extra mile to show us how to get around Rome, to various attractions. I only wish there were an Arches Inn in every city of the world.
Stayed 3 nights in May 2023

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky and fun.
Lovely stay. Quirky but fun and comfortable accommodation. Lovely, warm and helpful team.
Stayed 4 nights in May 2023

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We did not end up staying at arches. Unfortunately, they had a pipe burst and were unable to accommodate us. They did however book us into another local bnb which was lovely apart from the cleaning staff opening our door twice without knocking prior to check out the day of our departure.
Stayed 3 nights in May 2023

10/10 Excellent

Lilian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very convenient for our trip, there is a mini super 2 min away, transportation, restaurants, and Paolo was very fast to answer questions and very helpful. I can’t wait for my next trip to Rome.

10/10 Excellent

Kari A

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paolo was so friendly and very helpful, and the beds were so comfortable after walking many miles each day! I would highly recommend this property - it's also very close to the grocery store and the metro!
Stayed 5 nights in Mar 2023
Response from Paolo on 1 Apr 2023
Hello Kari,thank you for apreciating staying with us. We loved hosting you and your family too!All the best.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The owner and the cleaners were amazing. Great answering questions and very willing to help. The place is very basic with the bare minimum and simple. Very clean and in good location close to metro and safe neighborhood.
Stayed 1 night in Oct 2019
Response from Massimo on 6 Nov 2019
Dear Anonymous, thank you for apreciating staying with us and our efforts to let you enjoy your vacation at the best. Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable enough for our family of 4,though a tad old fashioned.There was no occupant in the other room,so we had the kitchen to ourselves-a definite big plus!Lack of a shower curtain meant the entire bathroom was left soaking wet after each shower.
Stayed 3 nights in Aug 2019
Response from Massimo on 23 Sept 2019
Dear Anonymous, thank yuo for apreciating staying with us and sorry for the showe curtain (in the bathtub...)

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great location and affordable
The location is great, short walk from the station, walkable distance to the vatican. The staff was very friendly and offered lots of support and advice. Only problem was there was an issue with the sceptic system, causing the entire room to smell bad after the toilet was flushed. The owner was informed and this is should be fixed before anyone else rents the room.
Stayed 3 nights in Jun 2019
Response from Fabio on 21 Jun 2019
Dear Guest, thank you for the review. I confirm the problem has been fixed. Thank you for advising. Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great! Close to the metro train. Market open 24hrs. Great places to eat close by! Staff is amazing in helping! Kitchen to cook or warm stuff! Walking distance to the Vatican! Would recommend highly to anyone!
Stayed 3 nights in Feb 2019
Response from Arches Relais on 26 Feb 2019
Hi Luis, thank you for appreciatinig staying with us! See you maybe in the future. All the best

10/10 Excellent

Ruimin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for family. Good location, and helpful stuff.
Stayed 3 nights in Aug 2018
Response from Fabio on 25 Aug 2018
Hi Ruimin, thank you for apreciating staying wih us! We liked hosting you and your nice family too! All the best, Fabio

4/10 Poor

Mohammad Reza

Disliked: Staff & service
Stayed 3 nights in May 2018

8/10 Good

leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B&B
The stay was comfortable. Paolo was wonderful
Stayed 2 nights in Jun 2017
Hi Leslie, thank you for staying with us and apreciating our job! All the best. Paolo

10/10 Excellent

Laksiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The operators look at everything into details to surprise the customer. It was a pleasent experience for us. We felt like at home.
Hi Laksiri, it has been a pleasent experience for us too! See you maybe next time! Regards, Fabio

10/10 Excellent

Tomas Delos Reyes., US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel walking distance to vatican city.
Paolo was great and went an extra mile to follow-up on our lost luggage and finally got both of them. I can say all the good things about Paolo. Thanks a million my dear friend. Untill next time.

10/10 Excellent

Joyce, Tuscaloosa, AL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay close to Vatican City
We communicated with the owners through email and asked questions beforehand and received quick responses. They were ever so helpful and met us when we arrived to help us get settled in and acclimated to our surroundings. It could not have been a better situation for our lodging. Now the shiesty taxi driver was another story! :-(

8/10 Good

Philip, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, location, and experience!
Paolo was an exceptional host and accommodated our requests, as well as provided important information for my stay.

10/10 Excellent

Jozef, Slovakia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment was short distance from metro station and walk distance (10min) from Vatican. Apartment was clean and had a homely feeling. Ideal place to stay. Nearby restaurants and shops offer everything you need for good prices.

6/10 Okay

Núria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un alojamiento senzillo, limpio y bien comunicado.
Stayed 3 nights in Mar 2024

6/10 Okay

Anna Maria

Liked: Staff & service, property conditions & facilities
L appartamento è in una posizione fantastica Super silenzioso vicino a ristoranti locali e i mezzi sono ad un passo La stanza è da ammodernare e pulire un po' meglio
Stayed 4 nights in Dec 2023
Response from Fabio on 2 Feb 2024
Buongiorno Maria,ti ringrazio per il commento.Stiamo provvedendo all'ammodernamento della struttura.Ti aspettiamo alla prossima visita nella capitale.Saluti

2/10 Terrible

AITOR CANO

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

8/10 Good

Dilan

Liked: Cleanliness, staff & service
Ottima posizione, colazione varia ma solo preconfezionata, stanza carina con un bagno molto bello(luci cromoterapia fantastiche), cuscini un po’ scomodi. Personale molto disponibile👍
Stayed 3 nights in Jun 2023

10/10 Excellent

Gianluigi

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Struttura molto comoda, vicina al Vaticano, fermata della metro a pochi passi, personale molto gentile e disponibile!
Stayed 1 night in Jun 2023

8/10 Good

Inma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Ottima struttura! Ritornerò sicuramente!
Stayed 3 nights in May 2023

8/10 Good

Silvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
B&B a due passi dalla metro A fermata Cipro. Comodissima la posizione, ben collegata dalla metro e dalla rete di autobus. La struttura è modesta ma pulita, con camera e bagno molto spaziosi. Il rapporto qualità prezzo è buono. Lo Staff è cordiale e disponibile, c'è una cucina in comune con stoviglie e utensili anche per la colazione, ogni mattina lo Staff fa trovare yoghurt, latte, pane in cassetta con marmellatine e nutelline, caffè in cialde.
Stayed 2 nights in Mar 2023
Response from Fabio on 1 Apr 2023
Buongiorno Silvia,ti ringrazio per il commento.Ti aspettiamo al prossimo viaggio nella capitale.Saluti,

6/10 Okay

EDGARDO

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Podria mejorarse la comunicación y cortesia.
Response from Fabio on 17 Jan 2023
Hi Edgardo,I'm really sorry you found a lack of comunication: you never replied to our emails, the phone you left in the reservation was incomplete. Comunicating with you before your arrival has been impossible. During the staying, you never got in contact with us.Regarding courtesy, it's one our stong points, so it's pretty difficult di understand for me. Maybe your English didn't help you in comunicating with usl

8/10 Good

CHRISTIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy bien ubicado, cerca del vaticano, llegas caminando a pocos minutos, la habitación es sencilla pero limpia, el lugar muy seguro y tranquilo, hay elevador, la atención al check in muy buena, nos explicaron como funcionaba todo en el departamento ya que la cocina y comedor se comparte con 2 habitaciones mas, nos explicaron como llegar a los puntos turísticos. El desayuno fue jugo, leche, café, yogurt, pan bimbo, pan dulce, galletas, mermelada, nutella, tu te lo preparas a la hora que desees.
Stayed 2 nights in Nov 2022
Response from Fabio on 23 Nov 2022
Hola Christina,thank you for apreciating staying with us!We loved hosting you too.We look forward to hosting you maybe next time.All the best,

10/10 Excellent

Youcef, BUCHY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
logement propre, bien situé, station de métro à 2 minutes desservant les principaux lieux de visite en moins de 15 minutes. Proche du Vatican et de restaurants. Petite supérette a proximité ouverte 24/24. Le petit déjeuner simple mais correcte est appréciable. Je recommande ce logement où nous avons séjourné en famille.
Stayed 5 nights in Apr 2022
Response from Fabio on 11 May 2022
Hello Youcef, thank you for apreciating staying with us! We love hosting you and your ncie family too. We look forward to hosting you maybe next time! All the best, Fabio

4/10 Poor

Wendy nathaly

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Atención excelente, habitación fria y sucia,en el anunció decía desayuno buffet pero de eso no tenia nada y nos encontramos que no habia nada de productos de aseo personal en el baño
Stayed 1 night in Feb 2020
Response from Fabio on 19 Feb 2020
Hello Wendy, I'm really sorry to read such a bad review. even because I really don't understand why you wrote those things: - breakfast is furnished EVERYDAY for EACH room; - bathroom products are always provided as well The only think I can guess it's thtat you didn't undestand our explanation in English: in this case, it would have been better to ask clarification from us, instead of complaining for the missing breakfast, when it was enclose in the food storage.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2019

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice in Rom.
Riktigt bra, nära till Metro, bra restauranger samt Vatikanen. Riktigt hjälpsam föreståndare, Paolo. Komplett med lätt frukost. Svag Aircon i sovrum.
Stayed 3 nights in Sep 2018
Response from Paolo on 19 Sept 2018
Hi Kent, thanl youi for apreciating staying with us! We liked hsoting you and your family too! All the best,

8/10 Good

Santo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alessandro, Imola (BO)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodo B&B a 2 passi dalla metropolitana.
Sistemazione equilibrata tra prezzo e servizio. Camere spaziose con bagno privato. Accoglenza simpatica e qualificata. Pulizia buona. Quartiere residenziale con ristoranti e negozi a partata di mano. In sintesi un buon compromesso tra spesa e servizio, soprattutto per famiglie, nell'ambito di un piccolo B&B con cucina condivisa.
Stayed 3 nights in Oct 2017

8/10 Good

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B.B. Ottimo, comodo ed economico
Ottimo bed and break fast. Attaccato alla fermata metro "Cipro" dietro al Vaticano, in camera non manca nulla, ampia, così come e' ampio il bagno. Personale gentilissimo e simpatico , ottima scelta per la colazione, i ragazzi fanno l'impossibilità per soddisfare ogni esigenza. Ottimo rapporto qualità prezzo. Pulito e curato all'interno. Solo le aeree comuni del palazzo anni 60 non permettono di dare il massimo dei voti
Stayed 1 night in Jul 2017

8/10 Good

Barbro, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B&B nära Vatikanen
Nära Vatikanen i lokalt trevligt bostadsområde med bra restauranger, supermarket 24h, trevlig värd med god lokalkännedom

8/10 Good

Julien

Liked: Cleanliness, staff & service
Excellent séjour
Un accueil au petit soin, dès la réservation, notre hôte nous a contacter pour nous proposer de venir nous chercher à l aéroport pour un montant des plus raisonnable. Un accueil même après les horaires d ouverture. Ensuite, maigres l'heure tardive, il a prit le temps de nous expliquer le fonctionnement de la chambre d hôtes mais également les endroit à voir, les restaurant ou manger de la cuisine de qualité sans se ruiner, bref, un accueil soignée. Toujours disponible, même par téléphone. Le quartier est calme, a 2 pas du métro et 5 min du Vatican a pieds. Un excelle et emplacement pour tout visiter à pied ou en métro. Je recommande cet hôtel

10/10 Excellent

Azael, Venezuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo consiglio! !!
I mie genitori che hanno soggiornato sono rimasti molto contenti!! Hanno avuto aiuto e disponibilità del personale !!!