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"The front desk help were excellent. Told me about the amenities, they texted me to see if we needed anything. We had a bit of rain and I received another text letting me know about things to do In the rain at the resort and in town . So thoughtful. I would recommend this resort highly . I definitely will go stay any."

"Your employees were very hospitable"

"We had an issue with our room and front desk was very very helpful. Shuttle down town is very convenient "

"First this place has an excellent price !!! Also. Excellent place for couples and families with kids.Free breakfast. Pool and a water front area, with chairs to relax. Enough parking space , souvenir store , the lobby has over the counter meds in case you need them. Hotel is about 7 minutes from Duval street in car. "

"Amazing hotel, beautiful areas and lovely rooms. "

"We really enjoyed this resort. Happy hour was great! Staff was friendly and helpful. Breakfast was very nice. Good location. Beds were very comfortable. "

"Walked out of 2 restaurants on in downtown Key West because they were dirty. Ok paying for good food in a clean, friendly place but none of that existed in a restaurant we could find away from the hotel. So we came back to our hotel restaurant and had a good meal and great service. Don’t think we will be returning to Key West though. "

"Great view. Great staff and very clean"

"We stayed at the pier house on the “off” season and just loved it. It was super cute, super clean rooms and grounds. The A/C was cold as was the fridge in our room. if I had to find something to complain about it would have to be the lighting in the bathroom was not the best- hard to do makeup in there- not a deal breaker at all. Loved the resort really close to all the bars and stores on Duval and then also close to the Piers if you plan any excursions. "