King Abdullah Financial District, Kind Fahad Road, Al Akik, Riyadh
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The property is solid and staff is wonderful. It is on the edge of KAFD and can be challenging to get in and out of this while construction continues as at a rapid pace.
The hotel is NOT CLEAN. It used to be.. but not anymore. I told the housekeeper specifically to clean the bathroom and showed him the dirt.. yet when I came back it was still dirty!!! There was a shampoo stain for two days on the shower floor that means they do not even wash the bathroom ..
I booked non-smoking room but the room smelled like someone been smoking here forever.
The curtains and the closet are super dusty
I keep on asking for a new key card cause every time the card will not open my room.
The room, staff and service was all fantastic. My only complaint would be that I had to stay in a smoking room which I dislike, did have a lingering smell and effects my breathing and sleep quality. That was the only tarnish on my trip.
The gym was phenomenal though. Unbelievable range of equipment which was quality and high standard
marvin
Stayed 1 night in Nov 2021
Response from Mohamed Ahmed on 26 Nov 2021
Dear Guest
we receive your comment will be forward to management
The property is in a good location with very nice large rooms. The breakfast buffet is pretty good for riyadh standards and the gym is excellent.
The negatives for me are the noise from outside which is ridiculously loud and constant. I couldnt tell if it was machinery or traffic bit i still couldnt sleep with earplugs in as i could hear so kuch noise. The dinner buffet is very bland, overcooked and expensive for what you get.
The rooms were large and very clean. And the Staff were very helpful and welcoming.
My only observation is that the Bath Room Door is Glass and not practical.
Friendly staff moden hotel with beautiful views of KAFD. Breakfast was average but service is awesome. Room is clean and elegant. Parking socks big time. Overall great experience despite the worst car parking experience.
Everything was perfect for me. BUT, the facilities in the hotel such as the gym, spa and pool it's not allowed for women only for men's. Moreover, on my free time I spend it in the lobby hotel and it was ok.
So it's not fare that I pay the same amount as the men's without using the facilities.