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"We had booked a 2 bedroom apartment. Was given a 3 bedroom with extremely short ceiling in the bedrooms. Only 1 bathroom that was about 5ftx5ft. The door to the bathroom was about 5 7ft so my husband could not get in without bending. Staff were rude and just horrible. Not accommodative at all. "

"My wife and I enjoyed staying here. It’s just outside the main city but is an easy walk. 8-10 minutes. One thing we really enjoyed and spent some time on was the balcony. It’s small, but so beautiful and has a wonderful view of the city at all times of the day. This was something we were looking for. The rooms were not huge, but clean and all that we needed in beautiful Siena. The breakfast was convenient as well and usually had eggs and plenty of pastries and all the coffee or juices you wanted. If you are fine staying a little bit out of the city with great views, this is the place for you. Their garden area was also very cute and picturesque. Clean property as well which we appreciate. It’s also only a 12-15 minute walk to the train station which was handy. "

"It was an amazing experience staying here "

"Absolutely an amazing stay. Very charming and well kept. Essentially a resort with a palatial feel. Loved walking the grounds and relaxing. Excellent restaurant, breakfast was included. The setting is quiet and beautiful. Will book again. "

"Staff was very friendly. Room has a character, confy bed. Car park is quite far but you can park next to reception for loading/unloading. Breakfast was great with so many options. Only negative thing I'd say is they are charging €6 when you order food to room which is quite high I think. "

"We really enjoyed the hotel, very clean, good atmosphere!!! "

"If you don’t like th it s place, then there will never be a place on earth that you like.. it’s actually above a 5 star!! Over the top service.. food seasons breakfast fantastic…fell very lucky to have stayed here.. thank you"

"I did not drive to or from the hotel."

"Breakfast was great, many choices from eggs to cheese to cereals and yogurts and breakfast pastries & at 12€ also great value. The whole hotel is immaculate including bathrooms both those with the room and the public ones. Staff were incredibly friendly & helpful. The location is amazing , a 3 minute walk from the train station and 10 minutes to the Piazza Grande & close to many good restaurants. Wifi is very good and easy to connect to, beds are comfortable with really nice bed linens. The icing on the cake is the rooftop terrace. Checkout is 11 AM, but our train wasn't until 4PM. After walking to 2 museums and having lunch at a local restaurant , we returned to the hotel to pick up our bags and were welcome to wait either in the lounge off the lobby or on the Terrace. An excellent hotel for the price."