Hotels with Pool & Resorts in Richfield from NZ$124

"Yes"

"I woke up in the middle of the night to use the restroom and was startled to see a cockroach. I really can't understand why a place like the Hilton would use a hotel like this."

"I tend to stick with places on Expedia that are above 8 stars. I have no idea how this hotel is above the 8. Check in was fine. The staff Friday evening were pleasant enough. Our room however was pretty bad. 1st it smelled of old cigarettes and mold. 2nd, the couch and chair were so visibly stained that we avoided even putting anything on them. Like, a red chair with white splotchy stains. Absolutely disgusting. 3rd, the bathroom is tiny and water sprayed everywhere from the spout when the shower was on. 4th, we opened the microwave to heat up dinner and there was old grease from what appeared to be cooked bacon caked all in it and it smelled atrocious. We were so exhausted Friday evening, we sucked it up and went to bed. The bed seemed clean and was actually comfortable. Saturday morning I presented concerns to the desk about the smell of stale smoke and asked if we could change rooms. She was very nice, but said in order to do that we had to pack everything up, take it with us and then come back around noon. This was like 7am. I wasn't going to load my car back up and then unload it again so I simply asked if they could clean the room and change the shower curtain bc we quickly realized that the smell was stronger in the bathroom and it was partly from that. She agreed and wrote it down and offered to have them spray in there too, which I declined. When we made it back around 10pm, nothing had been addressed. We went to bed and left asap Sunday. Never again!"

"bathroom was super dirty i had to go get my own cleaning supplies to clean & i also found a bug on one of my beds"

"Good"

"Elevator did not work haven't worked for months stayed for 3 days with family it was horrible...."

"older facility…. Breakfast was good - the staff are very pleasant and helpful "

"Room was clean. TV did not work. We called 3 times before finally told us it was unplugged in the back, nice man came to show us. There was a woman in parking lot high on some kind of drug, there were pallets and trash everywhere on property. One of worst hotels I have ever stayed. I have been booking with EXPEDIA for over 20 years and online did not reflect condition of the hotel. We were told remodeling, very rough hotel, people working on vehicles in parking lot, employees live in one side of the hotel. Breakfast was not good at all, coffee was horrible. "