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"Good overall"

"Good"

"We had a fantastic experience at Kashmir Hotel and Spa. The staff was very professional, courteous and polite. The food was really delicious and plentiful. The hotel was quite, you can rest well. The only part I didn't enjoy personally was the massage I got. It was good technique but did not much besides that. "

"very good hotel best service i will back again"

"The location at the edge of Bansko is nice and quiet with nature all around. The only down side is that the walls have no soundproofing so you can hear your neighbours conversations quite clearly."

"Highly recommend "

"Unique fir any reason!"

"Very good included spa facilities. Good to have an on-site ski shop and shuttle bus. Dining facilities and food were very good, breakfast was tasty and in plentiful supply and variety, the half board evening meal was excellent - particularly the deserts. Convenient nearby parking. Staff generally polite and helpful. Room facilities like safe and fridge were welcome. However we would have liked to have had ordinary (black) tea and milk in the room and maybe hot chocolate sachets and a coffee machine for proper coffe (as opposed to only fruit tea and nescafe sachets with whitner powder). Drinks in the hotel were also a bit pricey (although this was the case throughout the resort). Overall very pleased."

"basic but okay for the price. stayed for 3 nights 2nd day after skiing came back to find our items had been moved around. it appeared our clothing in the wardrobe had moved. both passports where in my husbands jeans on a shelf in the wardrobe came back the room my passport was on the desk and my husbands was underneath the wardrobe right at the back - really dont know what went on in our room. on leaving - hotel tried to make out we hadnt paid! saying hotels.com paid on departure. still didnt believe us after showing app booking confirmation and PayPal statement- finally spoke to manager on the phone 30 mins later . turns out our room was a private rent within the hotel and the owner hadnt paided the bill - this caused a mad rush to the air port "