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Sofia Balkan Palace

5.0 star property
Guests savor local flavors at Stardust before strolling through gardens, with historic landmarks like Alexander Nevski Cathedral nearby.

Choose dates to view prices

Sofia Balkan Palace, in the city center, blends art and culture with modern comforts. Enjoy meals at Stardust restaurant, browse the on-site art gallery, or shop at the adjacent mall. The property offers free in-room WiFi, peaceful gardens, and staff ready to enhance your visit.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$247
includes taxes & fees
7 June - 8 June

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 59.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per person, per night
  • A tax is imposed by the city: EUR 1.53 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 23.00 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 1 to 12 years old)
  • Self-parking fee: EUR 31.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 59.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Sofia Balkan Palace pet-friendly?

Yes, Sofia Balkan Palace allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Sofia Balkan Palace?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Sofia Balkan Palace on 7 Jun 2026 start from NZ$247, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sofia Balkan Palace?

Self-parking is available for EUR 31.00 per day. Limited spots are available.

What time is check-in at Sofia Balkan Palace?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sofia Balkan Palace?

Checkout is at noon.

Does Sofia Balkan Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Sofia Balkan Palace located?

Located in Sofia City Center, this luxury hotel is within a 5-minute walk of Church of St. George and Sofia Central Mineral Baths. Alexander Nevski Cathedral and Bulgarian Parliament are also within 15 minutes. Serdika Station is only a 2-minute walk and Lavov Most Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.4

Cleanliness

9.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 542 out of 1002 reviews
Rating 8 - Good. 260 out of 1002 reviews
Rating 6 - Okay. 100 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 44 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and very convenient to visit all the landmarks. Generally clean ( mirrors in the bathroom needed some cleaning) and very spacious room. Breakfast was excellent
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

LaKia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They staff went above and beyond to make sure my stay was great ! I truly Thank them ALL ❤️
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely junior suite. Veryh well decorated and the kkng bed w as comfortable. We had a real challenge finding the place. Maybe some more detailed directions would help since you can't just pull up to the front door. Would highly recommned this stately hotel!!
Stayed 1 night in Apr 2026
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally-located at the centre of Sofia. The hotel is nice with good facilities, although just check you are not in a room next to the lifts as that can be a bit noisy.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

GABRIEL

Liked: Cleanliness, staff & service, amenities
For a 5 star hotel, I think this is okay. The hardware is generally good. The building is beautiful and nicely renovated. Rooms have modern facilities and smart features. Front desk service is very good. House keeping seems to be inconsistent - missing towels, empty shampoo container etc. A quick simple trip to the front desk resolved the issues.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

GABRIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand hotel with classy decor. The smart switches and curtains work well. Beds are comfortable with good linen. Front desk staff is competent and courteous. House keeping is a bit inconsistent - often took our bath mat and not replaced, empty bath gel container was not refilled etc. It was quickly resolved by talking to the front desk though.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Anamarie

Liked: Cleanliness, amenities, property conditions & facilities
The entire hotel was AMAZING!!! Everything was wonderful, staff, the car service, breakfast, vicinity of hotel, metro (although, we didn't use; it's right outside the front door) etc. I traveled with my 13-year old daughter and it was situated in a safe location. I highly recommend staying here if you are visiting Sofia!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

vered

Liked: Cleanliness, staff & service, amenities
perfect location. clean & comfortable.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Willy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a very central and comfortable area
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Hala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in the middle of the city Center with everything around and very good breakfast
Stayed 1 night in Sep 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities
Great hotel, very well located, especially to the metro (90 seconds walk) - the only thing that let us (and overheard others), the hot food at the buffet breakfast was consistently not hot, they need to work on that. Other breakfast items were perfect, fruits, pastries etc.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Tim

Liked: Cleanliness, staff & service
Location was good
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious well appointed, clean and comfortable. The hotel is grand and centrally located. The breakfast was outstanding,
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The newly remodeled rooms were very nice. Overall this place was worth the money and a good stay.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice central place to stay.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel on one of yhe main shopping streets
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Jari

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel location is suberb, just in Centre. It is little oldish style but rooms are clean and spacious, stuff is friendly and breakfast is good. Everything is working well. My recommendations.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel with great dining and shopping option
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Zoran

Liked: Cleanliness, amenities, property conditions & facilities
It is in a great location & it’s a very nice place!
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great location
Stayed 3 nights in Mar 2025
Verified

4/10 Poor

Zoe

Disliked: Staff & service, property conditions & facilities
Staff offered a “free upgrade” to a junior suit, we had to wait an extra hour and a half for our room to be ready. When we got given our room the room did not look like pictures at all. Yes it was bigger but the “upgraded” room was outdated, dirty, and to be honest creepy. It was like the rest of the hotel had been refurbed apart from this room, it was hidden away down one of the corridors. The room also had an issue with a loud buzzing sound, which we complained about and thankfully we got moved to our original room booking. I don’t know how staff thought it was an upgrade. The standard room was fine, and lovely, looked like the pictures. Do not book the junior suit.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nikhail

Liked: Staff & service, property conditions & facilities, room comfort

Amazing

Amazing location and luxurious hotel. Lovely pillows and bed. Staff are very friendly and efficient.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Anna

Liked: Property conditions & facilities
Wonderful staff, great breakfast, & beautiful room. Highly recommended!
Stayed 3 nights in Jun 2025