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"We only stayed for a few hours while we waited for our flight. Staff was unfamiliar with how Expedia works, so we had to wait a very long time to check in. Otherwise it was great."

"En general, la estancia fue excelente. El lugar estaba muy limpio, cómodo y todo en perfectas condiciones. El desayuno estuvo delicioso y la señora que lo prepara fue muy amable y atenta. También el personal del turno de la mañana fue muy profesional y agradable. Sin embargo, la experiencia con el personal del turno de noche (alrededor de la 1:00 am) fue muy mala. La persona que nos atendió, al notar que no hablaba inglés, tuvo una actitud grosera y poco profesional. Me aventó la pluma y la hoja para firmar mientras estaba hablando por teléfono, lo cual fue muy incómodo y desagradable. Fue la única parte negativa de una estancia que, fuera de eso, estuvo perfecta."

"Me gusta mucho el hotel limpieza A+ Personal A"

"Appreciated the shuttle! Female Driver monday at 8 AM was so nice"

"Yes"

"Traffic is Kenner is kind of crazy. You have to pass the hotel find a place to turn around and go back to the hotel. The stay and the staff were excellent. "

"Had to request a different room due to finding bed bugs and fingernail clippings along with hairs on bathroom floor, in our towels and sheets. Gross and disgusting. "

"Had to wait 20 minutes for someone to show up and check us in. Most of the staff was very nice and helpful but one guy on the breakfast crew was extremely rude when he turned off the juice machine and made my daughter cry because it was five minutes after continental breakfast ended. We nicely asked if he could turn it on for her to get a drink and he was very rude about it. Finally he did it but he was not kind or understanding at all. The rest of the staff was super nice. One lady apologized for the way he acted. The bathroom didn’t have enough toilet paper and the toilet didn’t flush very well. Overall it was fine for one night but definitely not the best service. "

"We enjoyed our stay. The hot tub was nice and the kitchen was well equipped. Meeting the neighbor, David, and Stephen's cat and dog were all fun for the kids. There was very little traffick on the road which helped make it a peaceful location. "