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"The staff was excellent. The complimentary breakfast and snacks was a very nice surprise. A huge selection of food. Also, the opportunity to use their bicycles was another bonus. Would definitely recommend this hotel."

"Not very easy to reach the hotel. Transportation is a problem."

"Great stay. Highly recommend"

"Room was very comfortable but starting to need a refresh. The bathroom was larg, but the shower was over a very deep bath, which made access and exiting a little difficult, as we are both in our late 70's. Location was excellent, a 1 minute walk from the bus station near the Porta Sant Anna at the western side of Lucca. Staff were excellent. Polite, friendly and helpful."

"Lovely room in a quiet location. Staff were very friendly"

"Friendly staff and great central location. We had an issue with the AC in the room but they changed our room the following day when it couldn’t be fixed. "

"Lovely old 3-star property right outside the wall. Clean in all areas. Super friendly staff from Front Desk to breakfast to room maids. Great self-serve breakfast and a variety of teas and cookies in the hallways for guests to serve themselves. The room had all the amenities you need. Hotel is near the rail station, but I never heard a train. Some reviews talk about folks hanging around the train station which I did not encounter and I felt safe at all times."

"Just a few minutes to the wall. Breakfast was excellent "

"Clean and large room, friendly staff, lovely breakfast. I’d stay again in a heartbeat. It was also a great location, loved our stay!"