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"Great location Excellent breakfast Helpful staff"

"Biggest plus was the staff. All so helpful and pleasant. The hotel has a lovely feel about it. In the centre of the city but so quiet at night and comfortable beds. We only has breakfast at the hotel but if that was anything to go by then the restaurant would be great. Also mixes one of the best ‘Old Fashion’ cocktails I have had."

"They upgraded us to a fabulous suite but it was too big for us and we didn’t like it so they offered us a preferable smaller room with good grace and humour! Everyone was so lovely and helpful. Brilliant to have a private car park right in the middle of town. Didn’t try the restaurant but would definitely stay there again."

"A"

"The shower was not hot, was just warm had to cancel my stay for Friday only stayed two nights "

"Cooked items weren't very hot scrambled egg was rubbery and milk for cereals was not cold. Evening meals were tasty and good value Staff very welcoming and eager to help. Parking excellent and no extra charge . Lovely view of the waterside when dining"

"Food was lovely. Staff were very happy and kind and helpful. The room, i had a coyrtyard room, was beautiful, clean and spacious. This was one of the best places i have stayed. "

" Breakfast good fresh parking good and free"

"Great place for visits to Norwich - great breakfast"