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"The door seal to our room was missing you could see "

"Stayed at Beach Club Beautiful, clean. Here are the downsides however 1-low water pressure at times 2- WiFi weakness that affects TV, 3- no microwaves on site for tenants and 4- outdated coffee maker on the Beach Club side. The resort staff was amazing especially Palima. She is awesome!!!!"

"Nice place and convenient. "

"Ok so I have major sleeping issues and have never been able to sleep in a hotel ever until this one! I slept like a baby for the first time ever. The bed was so comfy, but the air conditioner was super cold and had a louder sound which was perfect white noise. "

"Pool was heated and really nice! Great hotel! Location was right between Charleston and Sullivan's Island to visit the beach! Loved it! Would stay there again!"

"All great!"

"Wifi was good. Staff was very nice!!"

"We upgraded (paid extra) to reserve a higher level room. This turned out not to be an upgrade because when we arrived we realized 1 of the 2 elevators was not working. Later we were told 1 elevator was out because it hadn’t been inspected as it should be. After we arrived, checked in and settled in to our 9th floor room, we were notified BOTH elevators were out. We reached out to the front desk and were asked “you can’t take stairs?” From that point on, elevators were repaired and then back down again. Since we had to leave the room at a minimum to eat, during our stay we had to take stairs from 9th floor down once and then up once. This was a huge problem for 2 people that aren’t in tip top cardio shape and 1 that has asthma. For travelers that verify a place has elevators before booking, this was a big let down and inconvenience."

"The woman who checked us in was very brusque and standoffish. She also lied about our room being quiet as it was right on the street across from a restaurant with a loud bar at night. Our room had old AC that just had a knob that said "cool or heat" (not digital) and when we turned it to cool, it made a high-pitched sound. Thus we had to deal with a hot room in order to avoid that unpleasant sound. Otherwise, the bed and pillows were comfortable and the rest of the staff were nice."